By K.D. Norris
There was a long list of dignitaries, led by Gov. Gretchen Whitmer, on hand at the official ribbon-cutting opening of the Michigan Veteran Homes at Grand Rapids, once known as the Grand Rapids Veterans Home, last week.
But maybe the most important person when it comes to the operation of the facility and the care of its veteran residents did not handle one of the scissors cutting the ribbon.
Carly MacDonald, who has been hired to serve as the new administrator of Michigan Veteran Homes GR, was present at the Sept. 2 event but did not officially take the position until this week. MacDonald took over from Tracey Nelson, the previous administrator, who successfully led the facility for more than three years through a significant transition in anticipation of the new building opening and its COVID-19 response efforts.
Michigan Veteran Homes (MVH) provides day-to-day operational oversight of the state’s veteran homes on behalf of the Michigan Veterans Facility Authority (MVFA) and is a branch of the Michigan Department of Military and Veterans Affairs (DMVA). The MVH operates the Michigan Veteran Homes at Grand Rapids (MVHGR), along with homes in Marquette and Chesterfield Township. For more information, visit michigan.gov/mvh.
“As a granddaughter and daughter of veterans, I learned at an early age the importance of serving others and our country,” MacDonald said in supplied material. “It’s an exciting time for our team at Grand Rapids as we transition to our new Home and I look forward to meeting and getting to know our veteran members, volunteers and staff.”
The importance of MacDonald’s job and the work she will lead at the new “Home” was echoed by many of the dignitaries at the Sept. 2 grand opening.
“The state has been serving veterans right here on this campus since the conclusion of the Civil War,” U.S. Army Maj. Gen. Paul D. Rogers, adjutant general and director of the Michigan Department of Military and Veterans Affairs, said at the opening and provided in supplied material. “As we embark on this new chapter, we can confidently say that our legacy of serving those who have served will continue for many years to come.”
In addition to remarks by Gov. Whitmer and Maj. Gen. Rogers, others addressing the gathered crowd included Anne Zerbe, executive director of MVH; Dave Henry, chairman of the board for the MVFA; and Robert Troost, a veteran and resident member at the Home.
“I have been anxiously awaiting the completion of the new Home,” Troost, a veteran and resident member at the Home, said in supplied material. “I am very excited to join my friends for a fresh start in a place that truly feels like a home instead of an institution.”
The ceremony included a posting of the colors led by the Michigan Veteran Homes at Grand Rapids Member Color Guard and music by the Belmont Armory 126th Army Band.
At a total project cost of $62.9 million, with $40.9 million provided through a federal grant awarded by the U.S. Department of Veteran Affairs Construction Grant Program, construction of the Michigan Veteran Homes at Grand Rapids began in April 2019 and occupies 20 acres and totals 152,784 square feet.
“This new home is the result of a years-long, bipartisan effort to uphold our commitment to our veterans and their families in Michigan,” Gov. Whitmer said in supplied material. “The new Grand Rapids Home was designed to provide comfort and well-deserved peace of mind for the men and women who put their lives on the line for all of us.”
The “Home” consists of four “neighborhood” buildings and a community center. The neighborhood buildings collectively house 128 private resident rooms with ensuite baths and feature shared living and dining spaces, according to supplied material.
The adjacent community center is the centerpiece of the Home and features therapeutic facilities for behavioral, occupational, physical and group therapy, an exam room, chapel, barbershop and salon, café bistro and gift shop. Residents will also have access to an adjacent outdoor courtyard and memorial garden to observe the natural surroundings the campus has to offer.
New administrator’s background
MacDonald has worked in long-term care for over 20 years, according to supplied material. She joined HCR Manorcare, now known as ProMedica Senior Care, in 2001 as human resources director. Shortly thereafter she “had a desire to expand her professional capabilities” and became licensed as a nursing home administrator.
This then allowed her to have a greater impact on clinical and administrative affairs, expansion of specialized care and member safety. She most recently has served as the administrator at Ascension Living Borgess Place in Kalamazoo for the past four years.
Throughout the pandemic, MacDonald “has been essential in leading her team in understanding and implementing all CDC, CMS and State of Michigan Department of Health and Human Services COVID-19 infection control requirements,” according to a MVH statement. While serving as administrator of Ascension Living Borgess Place, the home had less than ten cases of COVID-19 and no deaths attributed to the virus.
“We are elated for Carly to join our growing team at MVHGR and are confident she will continue to support our culture of providing exceptional care to those that deserve it most — our veterans and their eligible dependents,” Steve Rolston, MVH chief operations officer, said in supplied material.
Born and raised in Flint, MacDonald received a bachelor’s degree in human resources from Michigan State University and is “an avid alumnus who is devoted to watching
every season of football and basketball,” according to the MVH statement.
She is married to Ryan, a Navy veteran, and they currently reside in Kalamazoo. They celebrated their 20th wedding anniversary in June and have two children, Jora, 17, and Logan 21. Carly is also a mom to Maybel, a 4-month-old English Bulldog; Cali, a 4-year-old golden retriever; and a couple rescue cats.
She is active in a women’s golf league and enjoys spending time at the family cottage at Lake George which was passed down to her family from her grandfather. Her grandfather served in World War II in the U.S. Army Air Corps and her father is a Vietnam veteran.
