The Kentwood Police Department will introduce a new Officer Safety Plan that will be partially funded by Kentwood’s 2024 voter-approved police and fire millage.
The new safety plan will give KPD access to new and improved technology that will enhance the safety of community members and officers, as well as enhance the department’s commitment to transparency and strong relationships with residents. The plan also will offer a variety of training opportunities for KPD officers and help make the department’s processes more efficient.
“We look forward to implementing the new Officer Safety Plan over the next two years,” Kentwood Police Chief Bryan Litwin said. “This new plan will help lead to safer outcomes for community members and our team through advanced body cameras that help reduce language barriers, enhanced de-escalation training for our officers to lean on during dangerous situations and other critical tools.
KPD will implement the following new technology and training over the next two years:
Upgraded body cameras: Each officer will wear a new body camera that provides live translation for around 35 languages, including Spanish, Bosnian and Nepali. There also is an option for officers to get backup support via a livestream. KPD will be the first law enforcement agency in West Michigan to use these advanced body cameras.
Advanced taser: Each officer will be equipped with a new taser that can safely stop someone up to 45 feet away in a non-lethal and more precise manner. This will enable officers to de-escalate dangerous situations and lead to safer outcomes for community members and officers.
Automatic license plate reader: Each patrol vehicle will be equipped with an automatic license plate reader to assist with proactive policing, such as enabling our officers to more easily locate stolen vehicles and vehicles involved in crimes.
Artificial intelligence report writing: Each officer will have access to artificial intelligence, or AI, for police reports, which will review body camera footage and logged evidence and then create a draft report that officers will edit, review and submit. A process that typically takes an hour can be completed within minutes, freeing up officers for more crime prevention, community engagement and other proactive activities.
Virtual reality training: Officers will have 24/7 access to a virtual reality headset that simulates real-world challenges, emphasizing de-escalation techniques, empathy and effective communication. This will enhance officers’ abilities to handle complex situations with professionalism and care.
The new Officer Safety Plan is part of a 10-year contract with Axon, a company focused on revolutionizing public safety. The contract was approved by the Kentwood City Commission on Dec. 3.
For more information about Kentwood Police Department’s ongoing safety initiatives, visit kentwood.us/police.
Wyoming Police are investigating a bank robbery at PNC Bank, 220 28th Street SW.
At approximately 12:40 pm on Nov. 8, officers from the Wyoming Police Department responded to the PNC Bank in the 200 block of 28th Street SW on the report of a robbery that had just occurred. Upon arrival, officers found that a male suspect had entered the bank, demanded money, and subsequently fled with an undisclosed amount of cash. No one was injured during this incident.
The suspect is not in police custody. There is no suspect description available at this time.
Wyoming Police Detectives and Forensic Sciences Unit continue to investigate the circumstances surrounding this incident.
Anyone with information regarding this incident is asked to contact Wyoming Police detectives at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
Lucy was last seen at her residence near Clyde Park Avenue and Blanchard Street SW in the City of Wyoming on Nov. 1, at approximately 10:30 a.m. She is believed to be driving a silver 2005 Toyota Corolla with Michigan license plate EWP3022, possibly on her way to California.
Lucy is a white female with brown hair, approximately 5’2” tall, 195 pounds, and it is unknown what she was last wearing. Lucy suffers from multiple medical disorders that require medical care.
Wyoming Police continue to search for Lucy.
Anyone with information regarding Lucy’s whereabouts is asked to contact Wyoming Police at 616-530-7300 or 911.
At approximately 8 p.m. on Nov. 5, officers from the Wyoming Police Department responded to the 3300 block of South Division Avenue on the report of a carjacking that had just occurred.
When officers arrived, they located a male victim with his child. Preliminary investigation indicates that the victim’s vehicle was stolen with a child still inside. As the stolen vehicle fled the area, the suspect(s) removed the child, who was found safe and unharmed after being recovered by a parent.
Wyoming Police continue to investigate the circumstances surrounding this incident.
Anyone with information regarding this incident is asked to contact Wyoming Police detectives at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
Marie was last seen near 56th Street SW and Byron Center Avenue in the City of Wyoming on Nov. 3, 2024 at approximately 5 p.m. Marie suffers from dementia and left this area on foot in an unknown direction. She has not been heard from or seen since.
Marie is a white female with gray hair, approximately 5’4” tall and has a thin build. She was last seen wearing a navy-blue scrub jacket, pink shirt, black sweatpants, black shoes, glasses, and walks with a cane.
Wyoming Police continue to search for Marie.
If Marie is located or seen, please contact Wyoming Police at 616-530-7300 or 911.
One person is dead after a crash in the 3400 block of Burlingame Avenue SW.
At approximately 1:40 a.m. Oct. 25, police and fire personnel from the Wyoming Department of Public Safety responded to the 3400 block of Burlingame Avenue SW on the report of an individual riding a skateboard that had just been struck by a vehicle. Despite lifesaving efforts, the victim, a 22-year-old male resident of Wyoming, died at the scene.
Preliminary investigation indicates the male was riding a skateboard in the travel lanes of Burlingame Avenue when he was struck by a southbound vehicle. The driver of the vehicle remained at the scene to speak with police.
Anyone with information regarding this incident is asked to contact Wyoming Police at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
At approximately 12:15 p.m. on Sept. 21, the Wyoming Fire Department responded to several reports of a garage fire located near the area of 44th Street and Oriole Avenue SW.
The first arriving fire units observed a garage that was fully involved and quickly spreading to nearby homes and garages. Explosions were noted, likely from tires within the garage. The fire had already spread rapidly throughout the garage, causing significant smoke that could be seen from several miles away.
The fire also involved a Consumers Energy power pole and power lines above the area. Consumers Energy was contacted for an emergent response to cut power to this area while the fire was being extinguished.
The fire was extinguished, preventing it from fully spreading to the nearby house. A neighbor’s garage adjacent to the structure fire also sustained damage, along with nearby homes that suffered melted siding from the intense heat of the fire.
There were no injuries or fatalities, as the occupants were able to evacuate safely.
Importance of fire safety
The Wyoming Fire Department was notified of this fire due to the actions of observant neighbors and passers-by who saw smoke and flames arising from the garage. Notifying 911 quickly helped Wyoming firefighters get on scene and successfully extinguish the fire and limit damage to nearby properties.
The Wyoming Fire Department would like to thank the many local and municipal partners involved with this fire either directly or indirectly to include: Wyoming Police Department, Kentwood Fire Department, Byron Township Fire Department, American Medical Response for standby for firefighter safety, Grandville Fire Department for covering other emergency calls during this incident, Consumers Energy for their quick response, and DTE.
Additional information regarding fire welcome
This fire is currently under investigation for origin and cause. Anyone with additional information regarding this fire is asked to contact the Wyoming Fire Department Fire Marshal’s Office Fire Investigator at 616-257-9764.
One person is dead after a shooting that occurred in the 3400 block of Bluebird Avenue.
At approximately 12:40 pm on Sept. 8, officers from the Wyoming Police Department responded to the 3400 block of Bluebird Avenue Southwest on the report of a shooting that had just occurred. Upon arrival, officers located a 25-year-old female resident of Wyoming who sustained multiple gunshot wounds. The female victim was transported to an area hospital for treatment and later died as a result of her injuries.
A suspect is in police custody, their name is being withheld pending arraignment.
Wyoming Police Detectives and Forensic Services Unit continue to investigate the circumstances surrounding this incident.
Anyone with information regarding this incident is asked to contact Wyoming Police detectives at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
At approximately 11:30 a.m. on Sept. 5, a suspect wanted for assault fled on foot from Wyoming Police near Clyde Park Avenue and Oakcrest Street SW. A significant police presence could be seen in the area as police attempted to locate the suspect.
The hours-long search for the suspect concluded when police apprehended him in the 3900 block of Clyde Park around 2:45 p.m.
As a precaution, schools in the area were notified of the search for the suspect.
Wyoming Police thank the public for many tips regarding the suspect’s location and area police departments for their assistance in searching for the suspect.
Patrick Mateo was located alive and is receiving medical treatment.
Grandville Police Department responded to a welfare check of an individual lying in the grass near Wilson Avenue and Indian Mounds Drive. Upon arrival, police recognized the individual as Patrick Mateo. Patrick was transported to an area hospital for medical treatment.
Wyoming Police would like to thank the public and area law enforcement agencies for assisting with the Patrick Mateo search.
Patrick was last seen near 28th Street and De Hoop Avenue SW in the City of Wyoming on Aug. 24, 2024, at approximately 2 p.m. Patrick suffers from Alzheimer’s and left this area on foot to an unknown destination. He has not been heard from or seen since.
Patrick is a Hispanic male with gray hair, approximately 5’8” tall and has a thin build. He was last seen wearing a black hat, gray sweater, green dress shirt, blue jeans and sunglasses.
Wyoming Police continue to search for Patrick. Anyone in the area of 28th Street and De Hoop Avenue SW is asked to be on the lookout for Patrick; if he is located or seen please contact Wyoming Police at 616-530-7300 or 911.
At approximately 9:41 p.m. Aug. 22, Kentwood Police Department officers were dispatched to Eastern Ave. and 48th St. for an accident involving a pedestrian and automobile. The pedestrian was pronounced dead upon arrival by medical personnel.
The driver remained on scene and was cooperative with the investigation. No other serious injuries were reported, and the investigation is ongoing.
Anyone with information is asked to contact the Kentwood Police Department at 616-656-6580. Anonymous tips can be submitted through Silent Observer at 616-774-2345 or SilentObserver.org.
The preliminary examination ruling for former Michigan State Police Det. Sgt. Brian Keely will take place Thursday, Aug. 22, at 3:30 p.m. at Kentwood’s 62-B District Court. The proceedings will take place via Zoom.
To observe the preliminary examination ruling, use Meeting ID: 428 094 0961 on the Zoom mobile app or at Zoom.us. The direct link is available on the 62-B District Court’s website.
Keely faces charges of second-degree murder and involuntary manslaughter.
During the proceeding, Judge Amanda Sterkenburg will decide whether there is probable cause to bind the matter over to the 17th Circuit Court for trial. At the preliminary examination on Aug. 12, Judge Sterkenburg determined she needed additional time to review evidence before ruling in the case.
At approximately 6 a.m. on Aug. 4, the Wyoming Fire Department responded to reports of a commercial building fire located in the 2600 block of Prairie Street S.W.
The first arriving fire units observed significant fire coming through the roof. Several explosions were noted, likely from propane tanks on site. The fire had already spread rapidly throughout the building, causing significant structural damages and challenges in suppressing the fire. The fire was contained and extinguished preventing it from fully spreading to the remainder of the structure.
There were no injuries or fatalities, as the building was currently unoccupied.
Community help
The Wyoming Fire Department was notified of this fire due to the actions of observant neighbors and passers-by who saw smoke and flames emanating from the building. Their ability to notify 911 likely helped save the building and its contents from being a total loss.
The Wyoming Fire Department would like to thank the many local and municipal partners involved with this fire either directly or indirectly to include: Wyoming Police Department, Wyoming Public Works and Traffic Department, Grand Rapids Fire Department, Grandville FireDepartment and Grandville Public Works, Byron Township Fire Department, Kentwood Fire Department, Georgetown Township Fire Department, DTE and Consumers Energy.
Fire safety reminders
In light of this incident, the Wyoming Fire Department would like to remind all business owners and residents of the importance of fire safety. Please ensure properties are equipped with working smoke alarms, fire extinguishers, and clear emergency exit paths. Regular maintenance and adherence to safety regulations can significantly reduce the risk of fire.
Fire investigator contact
This fire is currently under investigation for origin and cause. Anyone with additional information regarding this fire is asked to contact the Wyoming Fire Department Fire Marshal’s Office Fire Investigator at 616-257-9764.
Youth homelessness is rising, and AYA Youth Collective is rising to the challenge by providing support for at-risk youth in the Grand Rapids area.
The local non-profit organization has been building their resources to help youth ages 14-24. Working with youth and community partners to break cycles of homelessness, AYA centers their mission around the voices of local youth.
AYA stands for As You Are, and is a commitment that every youth will find resources and authentic relationships. The organization believes that building relationships, identifying valuable resources, and finding safety come from being accepted and celebrated as you are.
Rising to the challenge
In 2012, AYA founders Jonathan and Lauren VanKeulen met two young men experiencing homelessness and asked how they could help. The answer?
Housing.
At the time, there were only two apartments (four beds) devoted to ages 18-24 in the Grand Rapids area.
“We have over 200 youth sleeping outside every month in Grand Rapids, or in emergency shelters,” said Andy Allen, Vice President of Advancement at AYA Youth Collective.
The VanKeulens quit their jobs and bought a duplex from the Kent County Land Bank – now the State Land Bank Authority – for $10,000. The VanKeulens lived on one side of the duplex while the young men lived on the other.
The couple asked the men how they could help them achieve stability. The answer was immediate: a mentor, affordable rent, and housing that is not time-limited.
With that feedback, the VanKeulen’s formed 3:11 Youth Housing available to ages 18-24.
The housing program rent is set at $300 a month. Twelve mentors live with the youth in those homes. Weekly house dinners and one-on-one talks to create life goals and assist with financial literacy, therapy, etc. are required.
“93% of our youth exit our housing program into stability because of that diligent relationship-focused, agency-compelling work that says, You’re the author of your story – where do you want to go next? Let’s figure out how to get there.”
In 2014, Mars Hill Church created Grand Rapids HQ, a drop-in center where youth can get away from the noise of life.
“Every place they went to would be designed for adults or little children,” said Allen. “It’s vitally important to create this space where youth can go.”
3:11 and HQ merged in January 2020. Since then, the organization has grown to 12 homes and 35+ community partners that help with financial literacy, counseling, therapy, drivers training, medical, psychological and mental health care, access to education and employment services – and more.
The drop-in center welcomes ages 14-24, and offers free services such as food, laundry, showers, hygiene products and clothes. AYA recently expanded drop-in center hours on Tuesdays and Thursdays for ages 14-18.
Equal parts head and heart
The drop-in center and mentor housing is a unique model for helping at-risk youth.
“In terms of long-term, low-barrier housing for youth ages 18-24, there’s not really another place in Grand Rapids like it,” Allen said.
Though Allen would like to have more beds available for youth, he also knows the importance of sustainable growth.
“The people who work here are industry experts and understand what it takes to get a young person from instability to stability,” said Allen. “AYA is a special place that does good work that is equal parts head and heart. That’s really important.”
Finding paths to stability
AYA is on track to see 700 youth this year. Approximately 2000 youth in Grand Rapids are experiencing a level of instability.
Aging out of foster care, being born into poverty, inflation and being kicked out due to identifying as LGBTQ+ are only some of the reasons there are so many at-risk youth.
“80% of our youth are people of color, 40% identify as LGBTQ+. We talk about that openly, and that belonging is vital, and also that systemic injustice and discrimination are still present.”
AYA strives to ensure that youth immediately know they belong when they walk into the drop-in center.
“That’s the work – to figure out how we can support every single young person that walks in the door and make sure they get resources, accountability, grace, and circles of support in their lives,” said Allen.
Ultimately, the youth need to choose those resources and relationships. AYA is there to remind them that they are the author of their story – and what they want is possible.
And Grand Rapids needs them, Allen says.
“Grand Rapids needs their voice, their intellect, their contributions. Reminding them of that is vitally important.”
Patience and consistency
Allen said AYA is slow, diligent work. Relationships and trust are formed by asking about the needs of each individual – and listening to the answer.
“We want to be relationship-focused, but also innovative, thoughtful and equitable in how we support people. It’s going to be different for every young person,” said Allen.
“Not every day is going to be a good day, and not every day is going to be a win, but consistency and accountability are vital to this work. Most of our youth have been abandoned in some way. To know the people at AYA aren’t going to evict them or abandon them is a really good first step.”
“It’s really hard…and it’s beautiful…and it’s a lot”
While AYA cannot eliminate youth homelessness, Allen said, “We can end youth homelessness for an individual that walks through our door, slowly but surely. And that’s going to make a big impact on the city, and more importantly, on those individuals and their families’ lives.
“We need Grand Rapids to know that we exist. We need Grand Rapids to know that youth homelessness is an issue.”
Gain a better understanding of AYA’s mission and book a tour of the facilities by clicking here.
For more ways to get involved in helping AYA’s mission, click here.
UPDATE: One person is dead after a shooting in the 3400 block of Woodward Avenue SW on May 24.
After being transported to the hospital, the victim, 34-year-old Grand Rapids resident Marquise Lamar Reid-Moore, died as a result of his injuries.
Wyoming Police detectives continue to investigate this incident. Anyone with information regarding this incident is asked to contact Wyoming Police at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
Original Wyoming PD Press Release
One person is injured after a shooting in the 3400 block of Woodward Avenue SW.
At approximately 8:20 p.m. on May 24, officers from the Wyoming Police Department responded to the 3400 block of Woodward Avenue SW on the report of a shooting that had just occurred. Upon arrival at the scene, officers located a male suffering from a gunshot wound. The victim was transported to an area hospital for treatment.
Suspect information is not available at this time.
Wyoming Police detectives and Forensic Services Unit continue to investigate the circumstances surrounding this incident.
Anyone with information regarding this incident is asked to contact Wyoming Police detectives at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
One person is injured after a shooting that occurred in the area of 32nd Street SE and South Division Avenue.
At approximately 10:20 p.m. on Friday, May 10, officers from the Wyoming Police Department responded to the area of 32nd Street SE and South Division Avenue for multiple reports of shots being fired. During the investigation, a male shooting victim was located.
The male, an 18-year-old Wyoming resident, sustained non-life-threatening injuries and was taken to an area hospital for treatment. Suspect information is not available at this time.
Public assistance requested
Wyoming Police Detectives and Forensic Services Unit continue to investigate the circumstances surrounding this incident.
Anyone with information regarding this incident is asked to contact Wyoming Police detectives at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
Cherry Health recently installed new Narcan vending machines at two of its Grand Rapids locations. These Narcan vending machines provide expanded 24-hour access to free opioid overdose reversal kits.
Opioid overdose is a leading cause of accidental deaths and has led to a decrease in life expectancy nationwide. Naloxone/Narcan is a nasal spray drug that restores breathing by blocking opioids’ effects on the brain. It has no potential for abuse.
“Narcan is a life-saving medication that reverses the effects of an opioid overdose,” said Cherry Health Chief Behavioral Health Officer Bob Smith. “With the support from Blue Cross Blue Shield of Michigan, we are able to expand Narcan access throughout West Michigan and potentially save more lives by providing safe and effective overdose reversal medication in the communities we serve 24 hours a day, 7 days a week.”
Jeff Connolly, Senior Vice President and President of West Michigan and Upper Peninsula BCBS of Michigan recognizes that there is a stigma often associated with substance abuse disorders. “People may be reluctant to seek treatment due to the potential judgment or disapproval of those around them. That’s why programs such as these are critical in equipping people with the life-saving tools they need while navigating a long-term treatment option.
“We’re proud to be part of this live-saving initiative and shifting the stigma toward more positive recovery solutions.”
Four locations: Narcan vending machines
Cherry Health now has four Narcan vending machines in West Michigan. All locations are listed below:
One person is dead after a house fire early this morning in the 2300 block of Collingwood Avenue SW.
At approximately 4:45 a.m. on April 18, 2024, the Wyoming Fire Department responded to a report of a fully involved structure fire at a residence in the 2300 block of Collingwood Avenue SW.
When firefighters arrived at the residence, they discovered that the fire had already spread through a significant portion of the home. Firefighters began extinguishing the flames while simultaneously searching for anyone that might be inside the home.
After the flames had adequately been controlled, firefighters discovered a body in the upper level of the house. The body has been identified as that of 42-year-old Sarah Martin, the sole resident of the home.
Fire investigation ongoing
At this point the cause of the fire has not been determined. The Wyoming Fire Inspector is working with State Police Fire Investigators to determine the origin point and cause of the fire. Wyoming Police Detectives are conducting an investigation into the circumstances surrounding this fire and will be working with Fire Investigators to determine whether or not foul play is involved.
During this incident, the Wyoming Fire Department received mutual aid from both the Grand Rapids and Grandville Fire Departments. We are grateful for these partnerships and for their assistance.
Anyone with any information regarding this fire is asked to contact Wyoming Police Detectives at 616- 530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
One person is dead after a crash on 54th Street SW over US-131.
At approximately 2:30 p.m. on April 14, police and fire personnel from the Wyoming Department of Public Safety responded to 54th Street SW over US-131 on the report of a single-vehicle rollover crash. The driver and sole occupant of the vehicle died at the scene.
The cause of the crash is currently under investigation.
54th Street over US-131 will be closed in both directions while Wyoming Police Accident Investigation and Forensic Science Units investigate this incident.
Anyone with information regarding this incident is asked to contact Wyoming Police at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
Wyoming Public Schools (WPS) has partnered with Feeding America Mobile Pantry to host a Mobile Pantry once a month.
*WHS March Mobile Food Pantry will be held Monday, April 29 from 4:30 p.m. – 5:30 p.m.
What to expect
Though the selection of food varies each month, there are always a variety of fresh and frozen items available at the Mobile Pantry.
The Mobile Pantry is drive-thru style, and families are asked to remain in their vehicles for safety.
Cars enter at the main entrance to WHS (1350 Prairie Parkway). Volunteers will direct traffic in the parking lot to help with efficiency.
Once in line, a volunteer will approach each car to record the name, address, number of people in the household, and the reason the food is needed for each family. Once a car has reached the front of the line, volunteers will load a box of food into the trunk.
Resources
To learn more about Feeding America West Michigan and the services they offer, click here.
For the Feeding America Mobile Food Pantry schedule, click here.
One person is in custody following a bank robbery that occurred at the Fifth Third Bank at 2828 Michael Ave SW.
At approximately 9 a.m. on March 22, officers from the Wyoming Department of Public Safety responded to the Fifth Third Bank on Michael Avenue on the report of a bank robbery that just occurred.
A suspect entered the business and approached a teller. The suspect demanded money from the teller and implied he had a weapon. An undisclosed amount of cash was obtained by the suspect who then left the bank. As officers were searching the area for the suspect, an officer located a person matching the suspect description on 28th Street SW, between Buchanan Avenue SW and South Division Avenue. The suspect, a 65-year-old male, was taken into custody without incident and lodged at the Kent County Jail. The suspect’s identity is not being released pending arraignment.
In coordination with the FBI, Wyoming Police Detectives continue to investigate the circumstances surrounding this incident.
Anyone with information regarding this incident is asked to contact Wyoming Police Detectives at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
One person is in police custody after a home invasion that occurred early morning on March 9.
At approximately 4:45 a.m. on March 9, officers from the Wyoming Department of Public Safety responded to the 2600 block of Woodlake Road SW on the report of a home invasion that had just occurred. The resident of the apartment was able to safely exit the residence.
When officers arrived, they located the suspect still inside the victim’s apartment.
The suspect refused the officers’ commands to exit the apartment and barricaded himself inside. The Wyoming Police Tactical Arrest and Confrontation Team and Crisis Negotiators were called in to apprehend the barricaded individual. The suspect was taken into custody several hours later.
Wyoming Police Detectives continue to investigate the circumstances surrounding this incident.
The suspect was lodged at Kent County Correctional Facility; their name and charges are being withheld pending arraignment.
Anyone with information is asked to contact Wyoming Police at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
UPDATE: One person is in police custody after a shooting at the Admiral gas station.
Wyoming Police have arrested a male suspect, a 20-year-old Wyoming resident, in connection with this shooting; the suspect’s name and charges are being withheld pending arraignment.
The victim, a 36-year-old male resident of Grand Rapids, is an employee of the business; he sustained severe injuries and is in critical condition.
Original media release
One person is injured after a shooting near the intersection of 32nd Street and South Division Avenue.
At approximately 5:40 p.m. on March 6, police and fire personnel from the Wyoming Department of Public Safety responded to the Admiral gas station, 3221 South Division Avenue, on the report of a shooting. When officers arrived, they located a victim suffering from multiple gunshot wounds.
The victim was transported to an area hospital in critical condition.
Suspect information is not being released at this time.
Wyoming Police Detectives and Forensic Services Unit continue to investigate the circumstances surrounding this incident.
Anyone with information regarding this incident is asked to contact Wyoming Police Detectives at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
People searching online for Pine Rest Christian Mental Health Services on their mobile devices are encountering fraudulent third-party organizations instead of the Pine Rest organization.
“Third-party organizations, using carefully crafted language to present themselves as affiliates of Pine Rest, appear near the top of search results and fraudulently claim they can assist individuals with placement in our services,” states a recent Pine Rest press release.
Attorney General Dana Nessel also issued a warning statement that the phone number found online may not actually connect them to Pine Rest.
“This appears to be a cruel scheme targeting those suffering from substance abuse disorder, striking treatment-seeking victims in a moment of courage, when they’ve finally sought professional help,” said Nessel.
Preying on the vulnerable
Pine Rest is a mental health care service provider for West Michigan. Located on the south side of Grand Rapids, Pine Rest is known for their variety of mental health services.
Susan Langeland, Vice President of Continuum Development and Chief Information Officer for Pine Rest, said the fraudulent ads are taking advantage of very vulnerable people in a moment of crisis.
“When people think about seeking care, they mull it over, it takes them many times to actually pick up that phone to call for treatment,” said Langeland. “So when they do, we want to make sure that we get them connected to the right treatment, not being sent out of state and potentially delaying care this person desperately needs.”
Legitimacy of ads
The fraudulent ads use carefully crafted words to appear like a legitimate health care organization. When someone searching for care calls the number provided, scammers identify themselves as a Pine Rest clinician or hospital admissions for an affiliate organization.
“None of that is true,” said Langeland. “We have our own admissions department right there at Pine Rest campus on the south side of Grand Rapids. They are all employed by Pine Rest. We don’t use brokerage or placement firms.”
Many patients have been diverted out of state for potential treatment. While the locations given are actual treatment facilities, that does not mean patients are receiving the care they need.
“What we hear back from some of these patients is that they are actual locations,” said Langeland. “But as to what their treatment is, and what that looks like, and how that quality of care is, I can’t speak to any of that. We don’t know anybody at any of the locations that our patients have brought back to us.”
Fraudulent scam impact
Langeland went on to say that Pine Rest has no way of knowing how many people have been impacted by these scams.
“We’re reliant on people to let us know,” Langeland said. “Some people reach out right away and say, ‘That was really weird interaction with you,’ and file a formal complaint. Others just go about their day-to-day, and we don’t know.”
The authorities and Attorney General are working with Pine Rest to gather information regarding the scam ads. However, some patients who issued complaints do not want to be part of the investigation due to fear of judgment.
“Unfortunately, we still have stigma,” said Langeland, adding that it is hard for some people to trust that the system is going to take care of the issue, and that there is no stigma attached.
The patients who have agreed to participate in the investigation do so because they don’t want anyone else to fall victim to the scams.
“Their experience was not one that they enjoyed, and they don’t want this to happen to anyone else in a moment when they are trying to seek help,” said Langeland.
How to avoid scam ads
When people seek substance use care in a moment of crisis, Langeland said, they are using their phones quickly, getting online and searching Pine Rest. “And these sponsored ads would come up that look like Pine Rest.”
In a moment of crisis, that person does not look for details on a sponsored ad to ensure it is legitimate. They simply click on the link that looks like it will lead them to the resources they need.
Pine Rest stresses the importance of going to an organization’s website, making sure you talk to someone from the organization, and being conscious of what information you are giving out over the phone so you are not taken advantage of.
Pine Rest is working with their legal team and law enforcement to figure out options regarding the scams.
Though Pine Rest has no control over sponsored ads, Langeland hopes authorities will find a way to restrict the scammers from claiming to be Pine Rest or affiliated with Pine Rest.
Pine Rest availability
Pine Rest does have openings for people seeking substance use and mental health services.
“When people say we don’t have any availability, that is not actually the case,” said Langeland.
Pine Rest resources/contact information
All contact information for Pine Rest services can be found on their website.
Individuals seeking mental health and/or addiction services may also reach Pine Rest by phone:
FOR IMMEDIATE ASSISTANCE 24/7: 616-455-5000 or toll-free at 800-678-5500
FOR OUTPATIENT ASSISTANCE (Standard Business Hours): 866-852-4001
At approximately 9:15 p.m. on Feb. 28, the Wyoming Fire Department responded to a structure fire in a large commercial building in the 5200 block of South Division Ave.
The first arriving fire units observed heavy fire and smoke conditions coming from within the building. There were no reported injuries because of the fire.
The Wyoming Fire Department was notified of this fire from a passerby who stopped to call 911. There were reports of two explosions and flames coming from the building.
Given this information, Wyoming Fire requested assistance from neighboring departments including the Grand Rapids Fire Department, Kentwood Fire Department and Cutlerville Fire Department. With this added response, the 35 firefighters on scene were able to contain and extinguish the fire, preventing it from fully spreading to the remainder of the warehouse and front office area.
Fire safety and preparedness
While the cause of the fire is currently under investigation, the Wyoming Fire Department is taking this opportunity to remind the community about the importance of fire safety and preparedness.
Please ensure that fire extinguishers, sprinkler systems, and fire alarms are regularly inspected and maintained. Keep all fire exits clear of obstructions to allow quick evacuation of a structure if needed.
The Wyoming Fire Department is committed to promoting fire safety and prevention within our community. By taking proactive measures, we can work together to reduce the risk of fire related incidents.
Wyoming FD is seeking information
This incident is currently being investigated by the Wyoming Fire Marshal’s Office. Anyone with additional information regarding this fire is asked to contact the Wyoming Fire Department Fire Investigator at 616-257-9764.
One person is dead, and two are injured after a crash in the 3200 block of South Division Avenue.
At approximately 2:15 p.m. on Feb. 23, police and fire personnel from the Wyoming Department of Public Safety responded to the 3200 block of South Division Avenue on the report of a crash involving two vehicles. Department of Public Safety personnel arrived and found one of the involved vehicles on fire. The fire was quickly extinguished by WYFD personnel.
Preliminary investigation indicates after the two vehicles collided one then struck a utility pole and caught fire. A 35-year-old female resident of Wyoming, who was a passenger in the car that hit the pole, died at the scene. Additionally, two individuals sustained minor injuries and received medical treatment.
Drivers of both vehicles remained at the scene to speak with investigators. Speed and alcohol are not believed to be factors in this incident.
The Wyoming Police Accident Investigation and Forensic Science Units are continuing to investigate the circumstances surrounding this crash.
Anyone with information regarding this incident is asked to contact Wyoming Police at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
Evilynn, 15, disappeared on Dec. 31, 2023, from Grand Rapids, MI. One month has gone by since the teen was last seen and authorities believe that she may be in the Sturgis, Grand Rapids, Kalamazoo or Battle Creek, Michigan areas.
Evilynn’s grandmother, Wendy Mohr, shared that this is the longest amount of time Evilynn has been away, and the family is deeply concerned for her safety.
She hopes that Evilynn will see this message and reach out:
“We love you and miss you so much. We just want to know that you are okay, and to bring you home safely. Your little brother needs you home too.”
Evilynn is described as 5’1″, weighs 125 lbs, and has blue eyes and blonde hair. She may be in need of medical attention.
Additionally, Evilynn is being featured on the Ring’s Neighbors app which has a partnership with NCMEC to increase awareness of missing children and bring them home. This feature reaches millions of users, providing real-time assistance in locating missing children.
If you have any information about Evilynn or her disappearance, please contact NCMEC at 1-800-THE-LOST (1-800-843-5678) or the Kentwood Police Department (Michigan) at 1-616-698-6580.
At approximately 12:33 a.m. on Jan. 27, the Kentwood Police Department (KPD) responded to a parking area located in the 5900 block of Wing Avenue for a welfare check of a person.
Upon arrival, officers found a man deceased inside a vehicle. The man appeared to be the victim of a gunshot wound and was pronounced dead at the scene.
The KPD has confirmed the identity of the victim as Martin Eduardo Martinez-Ramirez, a 20-year-old man from Grand Rapids.
Investigators are still actively working on this case. At this time, no arrests have been made and there are no other known victims.
No further information is being released at this time.
Anyone with information is asked to contact the Kentwood Police Department Detective Bureau at 616-656-6604.
Anonymous tips can be submitted through Silent Observer at 616-774-2345 or SilentObserver.org.
At approximately 7:00 a.m. on Jan. 25, the Wyoming Fire Department responded to a residential house fire in the 3500 block of Bluebird Avenue SW.
The first arriving fire units observed smoke coming from the home and they made entry. Firefighters quickly contained and extinguished the fire preventing it from fully spreading to the remainder of the structure.
Everyone was able to safely evacuate the home and there were no reported injuries to persons or pets.
The Wyoming Fire Department was notified of this fire emergency through the quick actions of homeowners who called 911. The Wyoming Fire Department received mutual aid from the Grandville Fire Department.
Safety reimnders
Residents are reminded to prioritize fire safety measures by ensuring your home is equipped with smoke detectors, have a fire escape plan, and avoid leaving cooking or burning candles unattended. Also, avoid overloading electrical outlets and regularly check and maintain your home heating system.
Anyone with additional information regarding this fire is asked to contact the Wyoming Fire Marshal’s Office at 616-257-9764.
Human trafficking is a crime of exploitation that preys on the vulnerable.
This form of crime and abuse claims victims without discrimination. Traffickers will look for vulnerabilities in those of any age, race, ethnicity, sex, gender identity, sexual orientation, nationality, immigration status, cultural background, religion, socio-economic class, and education level.
With approximately 27.6 million victims worldwide at any given time, human traffickers profit at the expense of the victims by compelling them to perform labor or engage in commercial sex.
And the number of human trafficking incidents is rising.
“There’s definitely been an increase in the amount of [trafficking] incidents that have happened over the past several years,” said Kali Jackson, Cook Claus Residential Therapist, WCS. “The big thing that’s coming into play is technology.
“A lot of individuals are experiencing their first grooming incidents online.”
However, many times predators are much closer to home than people realize – and they are targeting children.
Trafficking is highly relational
Traffickers create relationships with their victims first.
“They become friends with them online, or it may even be a loved one or family member – but they have some sort of connection with that client,” said Jackson.
The predator must first know the victim’s needs in order to offer a solution and make the perpetrator appear safe. Often the most susceptible and vulnerable are children.
“We typically see individuals getting into trafficking between ages 12 and 16,” said Jackson.
Nearly half of child trafficking cases worldwide involve family members, with family involvement in child exploitation almost four times higher than in cases of adult trafficking.
Because of this, children may not recognize themselves as victims.
Even if they do, fear can prevent children from seeking help. Those fears can come from fear of law enforcement, fear of returning to an abusive home, of being deported, or of harm befalling their loved ones. Victims may also feel a sense of guilt or shame that causes them to remain silent.
It is also important to understand that, though many traffickers are male, women can also be perpetrators. Some traffickers work in groups consisting of both men and women.
The common denominator
Whether a child or an adult, vulnerability remains the common factor.
As the therapist for Wedgwood’s residential home that serves human trafficking victims ages 12-17, Jackson is no stranger to seeing that vulnerability firsthand.
“I’ve been in this position for four years, and every story is so unique,” said Jackson. “But the one thing always in common is that vulnerability.
“Every single one of my clients, when they talk about why they got into human trafficking, [say] they felt unloved, they felt vulnerable enough to allow anyone to give them that love and attention.”
A dysfunctional home life is one of the main catalysts for involvement in human trafficking.
“Maybe they’re running away from home, or they’re displaying images or messages online suggesting that they’re not happy at home,” said Jackson. “They’re looking to try to fill that void of the relationship they don’t have with their parents with anyone out there willing to give it to them.”
How can we stop the cycle?
Wedgwood Christian Services (WCS) is dedicated to preventing human trafficking by bringing awareness to the community and urging people to educate themselves on the dangers and signs of human trafficking.
Prevention of human trafficking, Jackson believes, begins in the home.
“It first starts with having, and modeling, positive relationships in the home,” said Jackson. “A lot of times when we see youth seek out that negative attention, it’s because they’re looking to fill that void they’re not getting in the home.”
Creating a safe space at home for children to give voice to their feelings is crucial.
Having open conversations with children about warning signs they should look for online is also essential.
Jackson urges parents to be aware of current street language, their children’s social media use, and who their children talk to.
Red flags to watch for can include changes in a youth’s personal hygiene, the amount of cash they have on them, and evidence of sexual activity.
Educate, educate, educate
Continual education regarding human trafficking is encouraged.
“This is a topic that continues to grow, and there’s more information on it all the time,” Jackson said.
Tip sheets provided by WCS can help with that education and understanding:
State Representative John Fitzgerald sat down with WKTV Journal Soundbites to recap “an exciting year in the legislature” and deliver a direct message to his constituents in District 83.
“I am a representative for this community, of this community, and I’m a conduit for information both from Wyoming, southwest Grand Rapids, and Byron Township to Lansing, but also the other way,” said Rep. Fitzgerald.
Bringing transparency to local legislature
Driven by a “listen first” mentality, Fitzgerald is also committed to transparency. And that means keeping his constituents “in the know” about legislative happenings that affect their communities.
One of the bills passed and signed into law under Fitzgerald’s guidance made the Affordable Care Act state law. This ensures that if federal law requirements to receive health insurance were ever preempted or withdrawn, quality healthcare would still be available to Michigan residents.
Fitzgerald’s bill was specifically aimed toward extending dependent care, allowing dependents to remain on their primary caregivers’ insurance until age 26.
“We also passed significant energy law reform that is going to put us on a track to 100% clean energy by 2040,” said Fitzgerald. “This legislation is going to really put us as the leader in the Midwest when it comes to clean energy.”
Included in the bill is language specifying a Kent County incinerator facility shutdown by 2040 due to health concerns surrounding that facility.
Looking ahead
Fitzgerald said he is currently working on increasing transparency and ease of understanding to the public via the Open Meetings Act.
“If you’ve ever seen the Open Meetings Act language, it can be kind of gray,” Fitzgerald said. “We don’t want gray. We want to make sure that there is adherence to the Open Meetings Act.”
Supporting families via family leave under the Affordable Care Act is also on Fitzgerald’s agenda.
“As somebody who has a young child in daycare, it’s a very expensive cost to Michigan families, and we want to make sure that we’re creating that environment to support [them],” said Fitzgerald. “My mission is that Michigan could be the best place to raise a family in the country.”
Education
With seven school districts in the City of Wyoming alone, and several more compiling District 83, education is also on Fitzgerald’s mind.
With so many public school districts with varying needs, a budget was passed in 2023 that Fitzgerald said is a milestone for the City of Wyoming and southwest Grand Rapids.
“One of those things that we passed [is] free school lunch and breakfast for all public schools,” said Fitzgerald, adding that they have already seen great implementation by local school districts.
Tax relief
Thousands of seniors, Fitzgerald said, are receiving an average of $1,000 back due to a pension tax return repeal and retirement tax repeal.
On the flip side, working families are receiving a tax credit.
“There were 8,400 (District 83) households who qualified for that last year,” said Fitzgerald. “We are now putting more money back in those 8,400 households.”
“Show me the money” – Tax dollars coming home
“We brought home almost $70 million into services and infrastructure and goods that are going to impact [and] amplify the lives of Wyoming residents,” said Fitzgerald.
“When polled,” Fitzgerald said, “Wyoming residents say, We want a place to call home, that we can identify as: that is Wyoming. We don’t have that.
“But the City has taken this on to say, we’re going to build a downtown multi-use walkable area, and we’re going to do that on 28th Street.”
$35 million is allocated to the Grand Rapids Fire Department to build a new station and training center on South Division Avenue.
“That is helping to support services that actually directly impact southwest GR and Wyoming,” said Fitzgerald. “When we need mutual aid, they’re coming into Wyoming as well.”
$5 million will help Special Olympics Michigan to continue their services and renovation of the former South Christian High School.
“It’s going to be the world’s largest Special Olympics training facility, right here in Kent County,” said Fitzgerald. “We want to make sure that those athletes are getting exactly what they need to help cut down on health disparities, to help cut down on mental health challenges.”
And finally, $4 million will help Godfrey Lee schools with a much-needed roof renovation.
“That is real money that went to Lansing, or went to Washington, and is coming home now to enrich the lives of Wyoming residents. That’s exciting, and that doesn’t happen without your input coming to me,” said Fitzgerald.
Serving at home: “I want to hear from you.”
Being attuned to his duties in Lansing is important, Fitzgerald said. But he believes connecting to his community is equally essential.
“My duty is to the people here at home,” said Fitzgerald.
Offering opportunities for communication is a top priority for Fitzgerald.
“I hope that any and all of you join me when we have office hours on the second and fourth Mondays at Wyoming City Hall, from 10:30 a.m. to 12 p.m. I’m there, I want to hear from you, it’s an open door,” said Fitzgerald in a direct message to the community.
“Please come and engage, because you are what drives me. Your interests, your concerns, help to drive the work that we’ve discussed here today, and more.”
Recharging with family time
When asked what he does to recharge so he can continue his work in the legislature, Fitzgerald replied: “Right now, it is playing with my daughter.”
Fitzgerald went on to say that his perspective has changed since becoming a parent.
“Your priorities change, your mindset changes, you’re more empathetic, you’re more understanding of other people’s situations as well,” said Fitzgerald. “Really being with my daughter charges me up. Hearing her laugh now, and seeing her start to walk, that’s just incredible to me.
“So quite frankly, it’s quality family time that has really kind of helped to recharge me to go to those long days in Lansing, to make that commute day in and day out.”
A conduit and facilitator for residents
Fitzgerald urges residents to contact him with questions and concerns.
“I am your representative…a conduit for you to Lansing, and for the information in Lansing to come home to you. That’s what we do best, connecting people with local resources, state resources, or even federal resources, to make sure that your life is enriched and your government is providing you with what you need,” said Fitzgerald.
“We have a lot to be proud of, we have a lot to look forward to. I think that the future is very bright here in Michigan.”
Two are in police custody after a shooting on Dec. 31, 2023 inside of Walmart.
Since the night of this incident, investigators have worked tirelessly to bring those responsible to justice. As a result of their efforts, Camrin Carpenter and Latrell Young have been charged and arrested in relation to this shooting.
Carpenter is charged with Assault with Intent to Murder and Armed Robbery, as well as two additional felony charges. Young is charged with Assault with Intent to Murder, Discharge of a Weapon Inside of a Building Causing Serious Impairment, and three other felony charges.
Both were arraigned at the 62-A District Court on Jan. 8, 2024.
The injured victims are expected to recover from this incident.
Anyone with information regarding this incident is asked to contact Wyoming Police at 616-530- 7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
Previous media release from Dec. 31, 2023:
Two are injured after a shooting inside a Walmart store.
At approximately 6 p.m. on Dec. 31, 2023, police and fire personnel from the Wyoming Department of Public Safety responded to Walmart (355 54th Street SW) on multiple reports of a shooting that occurred inside the business.
Officers located a female victim suffering from a gunshot wound inside the store. The female was treated at the scene and transported to an area hospital with non-life-threatening injuries.
While investigating this incident, a male suffering from a gunshot wound arrived at an area hospital; this individual was found to be related to this incident. The suspect was armed with a handgun and described as an individual wearing a black parka-style coat with fur around the collar of the hood, a red sweatshirt, and dark pants.
A second person was seen with the suspect during this incident, this individual was wearing a black sweatshirt with white lettering across the chest, a black mask, and light-colored pants. Walmart was evacuated and will be closed for business while police investigate this incident.
It should be noted that this appeared to be a targeted attack toward the male; additionally, the female was found to be an innocent bystander struck by gunfire. Currently, there are no suspects related to this incident in police custody.
The Wyoming Police Investigative Division and Forensic Science Unit continue to investigate this incident. Anyone with information regarding this incident is asked to contact Wyoming Police at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org
As 2023 drew to a close this last weekend, Wyoming first responders provided aid at three separate and emergency incidents.
Fatal accident leaves one dead
One person is dead after a crash in the 2100 block of Clyde Park Avenue.
At approximately 7:55 p.m. on Dec. 28, 2023, police and fire personnel from the Wyoming Department of Public Safety responded to the 2100 block of Clyde Park Avenue on a report of a crash involving a vehicle and a pedestrian.
The pedestrian, a 53-year-old male resident of the Grand Rapids area, died at the scene. Initial investigation indicates the pedestrian was standing in the roadway when he was struck by a vehicle traveling southbound on Clyde Park Avenue. The driver remained at the scene to speak with investigators.
At this time, alcohol does not appear to have been a factor in this incident.
The Wyoming Police Accident Investigation and Forensic Science Units continue to investigate this crash. Anyone with information regarding this incident is asked to contact Wyoming Police at 616-530- 7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
Structure fire
At approximately 5:45 am on Dec. 29, 2023, the Wyoming Fire Department responded to a structure fire at a duplex located in the 2900 block of Burlingame Avenue SW.
The first arriving fire units observed significant fire coming from the garage. The responding units were able to contain and extinguish the fire, working quickly so that the impact to the living spaces of the home was limited to minimal smoke and fire damage. There were no reported injuries to people or pets.
Tenants affected by this fire are currently receiving assistance from the Red Cross for temporary shelter, food, and other essential services while necessary repairs are made.
The Wyoming Fire Department commends the quick thinking and proactive response of a neighbor who reported the fire. Their alertness played a crucial role in enabling a swift and effective response. We would also like to thank the Grandville Fire Department along with the Georgetown Township Fire Department for their assistance on this fire.
This fire incident is currently being investigated by the Wyoming Fire Marshal’s Office. Anyone with additional information regarding is asked to contact the Wyoming Fire Department Fire Investigator at 616-257-9764.
Walmart shooting leaves two injured
Two are injured after a shooting inside Walmart store.
At approximately 6 p.m. on Dec. 31, 2023, police and fire personnel from the Wyoming Department of Public Safety responded to Walmart (355 54th Street SW) on multiple reports of a shooting that occurred inside the business.
Officers located a female victim suffering from a gunshot wound inside the store. The female was treated at the scene and transported to an area hospital with non-life-threatening injuries.
While investigating this incident, a male suffering from a gunshot wound arrived at an area hospital; this individual was found to be related to this incident. The suspect was armed with a handgun and described as an individual wearing a black parka-style coat with fur around the collar of the hood, a red sweatshirt, and dark pants.
A second person was seen with the suspect during this incident, this individual was wearing a black sweatshirt with white lettering across the chest, a black mask, and light-colored pants. Walmart was evacuated and will be closed for business while police investigate this incident.
It should be noted that this appeared to be a targeted attack toward the male; additionally, the female was found to be an innocent bystander struck by gunfire. Currently, there are no suspects related to this incident in police custody.
The Wyoming Police Investigative Division and Forensic Science Unit continue to investigate this incident. Anyone with information regarding this incident is asked to contact Wyoming Police at 616-530-7300 or Silent Observer at 616-774-2345; 1-866-774-2345; or https://www.silentobserver.org.
In a culture revolving around online and media consumption, local law enforcement and government agencies are working to educate consumers on current scams and how to protect themselves from becoming victims.
Katie Grevious, Better Business Bureau Communications Specialist, told WKTV that falling victim to a scam has become more difficult to avoid as “scammers are becoming more crafty and creative.”
Grevious said that scammers use fear and a sense of urgency to prompt consumers into following their directives: “It is an emotional situation. Something is wrong, something bad is going to happen — that’s what gets people.”
Due to the number of consumers who now shop online, there are ample opportunities for scam artists to create situations involving that emotional response of fear and urgency.
An online society
QR codes boomed in 2020 as consumers needed quick and easy ways to function without physical contact during the pandemic.
Now, in 2023, QR codes seem to be everywhere.
“About 94 million U.S. consumers will use smartphone or QR scanners this year,” said a projection by eMarketer. “That number will grow to 102.6 million by 2026.
Access to menus at restaurants, payment for public parking, boarding a flight, or gaining access to a concert or sporting event are only a few ways QR codes are used. With countless other ways to use these codes, scammers have begun hiding harmful links within QR codes to steal personal information.
These scam links can take you to a site that looks real but is not, allowing scammers to steal information as you log in, or install malware that steals your information.
Covering up QR codes on parking meters with a custom made QR code is another way scammers con the average consumer.
Texting or emailing a QR code with a reason you should scan it is another. These texts and emails create the sense of urgency mentioned above as they:
Say they could not deliver a package and need you to contact them to reschedule.
Ask you to confirm personal information because there is a problem with your account.
Say there is suspicious activity on your account and you need to change your password via the attached QR code.
What you can do
Inspect URLs before you open them. If it is one you think you recognize, double-check there are no misspellings or switched letters.
If you think the message is legitimate, use a phone number or website you know is sound to contact the company as opposed to using the QR code.
Update phone operating systems to protect against hackers, and use strong passwords and multi-factor authentication to protect online accounts.
Preying on gift card buyers
Copying gift card numbers and their activation codes from where they are kept in stores is a common and simple method of thievery. Once that gift card is bought and activated by an unsuspecting consumer, the fraudster is able to use that card for purchases.
Purchasing gift cards that are kept near checkout lanes where they are more easily seen, and ensuring the cardboard surrounding the gift card has not been tampered with in any way, are ways to protect against this.
Gift cards are used by scammers in a number of other ways as well. Information regarding these scams can be found here.
Porch pirates, phishing, and more
“Phishing emails and phishing texts are still high on the radar,” Keith Morgan, President and CEO of Wyoming-Kentwood Chamber of Commerce, told WKTV.
Phishing, defined as the fraudulent practice of sending messages designed to trick individuals into revealing personal information, is one of the most common conduits for fraud.
Grevious urges consumers to avoid emails that tell you to re-log into another account you may have, and offer a link to do so. Social media site names are regularly utilized for this scam, and are often ploys that will reveal your password to the sender.
“Your Facebook password may offer a clue on how to get into more important accounts — like bank accounts,” said Grevious.
“People have a lot of similar passwords because it’s too hard to remember 200 different passwords to everything.”
An online scam could also be as simple as clicking on a link to track an order. Scam artists often use the names of larger corporations to send emails offering a link to track an order the consumer may not remember placing.
Grevious urges consumers to hover their computer mouse over the link, which will reveal a bar that states where it will actually take you. Hovering over the sender’s name to see the email address associated with that email is also a good idea. If it is a jumble of letters and numbers, it is not legitimate.
Also look at the browser — if there is a lock symbol and “https” listed there, it means it is a secure and authentic site.
“It is really important that people are vigilant all the time,” said Grevious. “Look for simple grammar and spelling mistakes. Big companies make sure everything is spelled correctly.”
Fake deliveries are another popular scam.
“If someone says they dropped something off, or was sent to the wrong place, and want to confirm that it was sent to the right place [is a red flag],” said Morgan, adding that they will then try to get you to enter personal information.
Porch pirate thefts are a non internet-based scam that involves stealing delivered packages off residential and business porches.
Cameras at the front of the house or business can protect against thefts. Another option is to have packages delivered to a safe and secure place as opposed to the porch.
“Sometimes homeowners will have packages delivered to the side of the house if they are not going to be there,” said Morgan. “Some organizations with delivery services will allow you to have it delivered while you are at home so you know it gets there.”
Eliminate hurry, double-check sources
Slowing down is also key to ensuring consumers don’t miss something important.
“Think before you act,” Grevious said. “Our culture has a quick-go pace. We do a lot on our phones, so we don’t do that double-checking and hovering. “You are in control of your information and who you are talking to. Think before you act.”
Consumers are also urged to speak up if they become victims of a scam.
“The more people let us know what is happening, the more we can help,” said Grevious.
At approximately 2 a.m., the Wyoming Fire Department responded to a structure fire at a 36-unit apartment building in the 2200 block of Michael Ave S.W.
The first arriving fire units observed smoke coming from within one of the units. The responding units were able to contain and extinguish the fire, preventing it from fully spreading to the remainder of the apartment building. There were no reported injuries to people or pets.
The Wyoming Fire Department was notified of this fire by an observant tenant who smelled smoke. The tenant’s quick call to 911 allowed the fire department to respond quickly and minimize damage.
Displaced resident support
Twelve units were affected by this fire. Those residents are currently receiving support from the Property Management Company and the Red Cross for temporary shelter, food, and other essential services while necessary repairs are made.
The Wyoming Fire Department wishes to thank our Red Cross partners who quickly arrived on scene and assisted with the needs of the displaced residents. We appreciate their commitment to the community as they provide crucial support to those affected by fires.
The fire is currently under investigation. Anyone with additional information regarding this incident are asked to contact the Wyoming Fire Department Fire Investigator at 616-257-9764.