By Roger Morgenstern
Consumers Energy
With a focus on safety, power restoration work is underway after an overnight ice storm cut power to approximately 50,000 West Michigan Consumers Energy customers – including residents in the cities of Wyoming and Kentwood – and created slick and hazardous conditions across the state.
Crews are assessing damage, securing downed wires to make them safe and beginning the power restoration process. The public is reminded to stay at least 25 feet away from downed wires and anything they are touching and to call 9-1-1 and Consumers Energy at 800-477-5050.
“We appreciate our customers’ patience as we make situations safe and begin restoring power,” said Guy Packard, Consumers Energy vice president of electric operations. “Safety of the public and our crews is our utmost importance.”
As of 11 a.m., 52,500 Consumers Energy customers were without power. Since 1 a.m. Wednesday, approximately 63,000 customers have been affected. Some customers who lost power overnight may not have their service restored until late Thursday night. With additional winter weather expected over the next two days, additional outages are possible, Packard said.
From damage assessors to call center representatives and lineworkers, more than 1,100 Consumers Energy employees and contractors are engaged in the restoration efforts. Twenty mutual assistance crews are headed to Michigan from Kentucky and other Consumers Energy crews from around the state are being deployed to the hardest hit areas.
Consumers Energy urges the public to keep tips in mind:
- Stay at least 25 feet away from downed power lines and keep children and pets away. Call 9-1-1 and Consumers Energy at 800-477-5050 to report them.
- Be alert to utility crews working along roads. Drivers should slow down or stop and wait for oncoming traffic to clear so they safely can go past workers on roadsides.
- Never use a generator in an attached garage, basement, enclosed patio or near any air intakes. Doing so could cause a generator to produce hazardous levels of carbon monoxide, an odorless, colorless and deadly gas.
- Call 2-1-1 if you are looking for help connecting to temporary shelter or other resources that offer assistance in your community. 2-1-1 is a free statewide service.
Customers can also report an outage, check the status of an outage and get useful tips what to do after a storm by visiting www.ConsumersEnergy.com/OutageCenter.
Consumers Energy, Michigan’s largest energy provider, is the principal subsidiary of CMS Energy (NYSE: CMS), providing natural gas and/or electricity to 6.7 million of the state’s 10 million residents in all 68 Lower Peninsula counties.
