By Amy LeFebre
DTE Energy
With winter temperatures returning to seasonal normals in Michigan and more people working from home due to the pandemic, residential energy use is expected to rise this heating season. This combination of cooler outdoor temperatures and higher energy use is expected to drive monthly energy bills higher than last year.
If Michigan experiences a typical winter, DTE Energy natural gas customers will spend, on average, $65 more over the six-month heating season compared to the same six-month period last year. This number could vary across the state in different temperate regions, but it comes at a time when many Michiganders are faced with job losses or income reduction due to the current economic crisis.
Assistance available
While DTE continuously works to keep energy affordable by passing its actual cost for natural gas on to customers with no mark-up, the company offers several payment assistance programs, including a Winter Protection Plan, Shutoff Protection Plan, and payment relief for those experiencing medical emergencies, for active military personnel, and for customers struggling during the pandemic.
The company offers tools and tips to help customers improve energy efficiency and cut heating costs while staying comfortable and safe this winter. Affordable tips such as sealing air leaks, using a programmable thermostat and replacing furnace filters when dirty, will improve energy efficiency. DTE recommends annual furnace tuneups and offers rebates for both the tune up and furnace replacement and can help customers find a skilled contractor to get the job done.
Consumers be aware
DTE will never call customers or come to their door asking to see their natural gas bill. Michigan residents and businesses have a choice in who provides their natural gas service and consumers may be approached by an alternative gas suppliers (AGS) to switch their gas provider. The Michigan Public Service Commission (MPSC) provides detailed information atCompare MI Gas to help make an educated decision. DTE offers lock-in protection to prevent an account from being switched without the customer’s permission. Call DTE at 800.477.4747 and ask to lock-in your gas supplier.
Safety is a Priority
Carbon Monoxide (CO) is called the silent killer because it’s colorless, odorless and tasteless. It can be fatal. If homeowners and businesses don’t already have a CO detector, they should get one. They should check the batteries in CO detectors regularly. Natural gas is safe and reliable, but like other fuels, it can produce carbon monoxide if it doesn’t burn completely. The only way to detect CO is with a carbon monoxide detector.
Keep natural gas meters clear of debris, snow and ice to ensure they function properly and protect your home or business from gas leaks and carbon monoxide buildup.
If you smell gas, leave the area immediately, call 911 and then call the DTE Gas Leak Hotline at 800-947-5000.
For more tips, visit dteenergy.com/gassafety and dteenergy.com/staywarm. For more details on how to read your energy bill, visit dteenergy.com/newbill.
