Grand Rapids Public Museum announces new ticketing experience

On July 1, the Grand Rapids Public Museum will switch to a new ticketing system designed to reduce the museum’s carbon footprint. (Supplied)

By Christie Bender
Grand Rapids Public Museum


The Grand Rapids Public Museum (GRPM) announced today a new ticketing experience coming to the Museum on July 1.

Using this new ticketing system creates a faster and easier way to access memberships, purchase tickets and visit the GRPM. Visitors can expect to quickly and conveniently plan their visit, getting tickets ahead of time or at the door. The new system focuses on a digital experience, using digital membership cards and tickets for everyone, and still allowing printed tickets and receipts if preferred.

“This switch to a new, customized platform will give members and visitors alike a better website experience to pre-purchase tickets before visiting, as well as a faster and better experience at the Museum’s front desk and other point of sale stations throughout the Museum,” said Kate Kocienski, VP of Marketing and PR at the GRPM. “Changes like this are crucial for ensuring the best experience for more than 250,000 visitors annually, and allow us to move to a more digital experience and having a greener impact on the environment.”

Current memberships and purchased tickets will still be valid for use. 


The Museum will be cutting back on their carbon footprint by lowering the amount of paper being printed and mailed, and increasing the convenience of visiting. 

Those interested in visiting the Museum, purchasing a membership and trying out the new system can do so beginning Monday, July 1. 

Simultaneously the GRPM is excited to extend membership benefits even further! Museum members will receive free parking in the GRPM parking ramp on every visit beginning Monday, July 1. Previously members received 2 parking passes annually with their membership. 

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