By Phil de Haan

Deaf and Hard of Hearing Services

For Kentwood firefighter and emergency medical technician Darryl DeVries, learning American Sign Language had been on his to-do list since he was a high school student in the 1980s.

But a little more than a decade ago, when he had already been working full time for the city of Kentwood for almost a decade, he decided ASL probably wasn’t in the cards for him anymore.

And then a chance encounter after a Kentucky church service got DeVries to thinking that maybe his high school hopes were still alive.

“I was standing alone,” he recalled recently, “not knowing anyone when someone tapped me on the shoulder. I turned around and was met by a guy, John, with a warm, contagious, ear-to-ear smile.”

Darryl reached out his hand and said hello. John replied by signing. And Darryl had two immediate thoughts.

“First, I thought ‘if only I had learned sign language’,” he said. “Second, I thought ‘go figure, I just cut it from my wish list.’ ”

But John had other ideas and ended up teaching Darryl the ASL alphabet that day.

“And I have been learning ASL ever since,” he said with a smile.

Kentwood non-profit helping out

For a few years he studied ASL on his own, using books and online resources and even attending a church which provided services in ASL.

Then driving past Deaf and Hard of Hearing Services one day, he saw a sign for ASL classes. He stopped in and met some of the staff, including Executive Director Deb Atwood.

“D&HHS has pretty much taken me under their wing ever since,” he said, “always supportive and encouraging.”

Part of that support and encouragement has been working with Community Education Coordinator Nancy Piersma, a Native Deaf Facilitator.

“Nancy has spent hours tutoring me in translating the questions we routinely go through with patients and teaching me signs unique to West Michigan,” he noted.

It’s what D&HHS does, said Atwood.

“We’ve been around for almost 25 years,” Atwood said, “and a big part of our mission has always been what I’d call the education and advocacy piece. We do cultural and sensitivity training around issues relating to the Deaf, we work and partner with other organizations and state agencies, we offer the ASL classes that Darryl took. It’s hard work, but it’s always gratifying to see when people have that ‘aha moment’ as Darryl did and as so many others have. That’s what makes it worthwhile.”

DeVries added that in his work, he has had several opportunities to use ASL.

“It is neat,” he said, “to see a patient’s reaction change from ‘This guy won’t understand me’ to ‘What? Wow! He’s signing!’ Just being able to say my name and something like ‘I help you’ makes a huge difference.”

A West Michigan native and University of Michigan graduate, DeVries said that ASL is one more way to break down barriers and eliminate differences, to “understand each other and find common ground.”

He added: “Kentwood is a very diverse community. I wish I could speak fluently with everyone I meet, but I have chosen to dive into ASL. ASL is amazing when you see a patient’s face light up when they realize you are communicating with them in their silent language which is often overlooked and avoided.  ASL is one of the most used, least-known languages in the United States.”

DeVries is eligible for the City of Kentwood’s Language Incentive Program which encourages employees to apply their language proficiencies in service to Kentwood’s diverse community.

New and current employees with excellent language skills who meet proficiency requirements earn monetary bonuses through the program and are tested in their non-English language of choice on an annual basis.

In addition to providing classes, tutoring and more for DeVries, D&HHS also worked with Kentwood’s Human Resources department to develop an ASL test that qualified him for language incentive pay and has worked with him each year on his retest.

For more information on the Kentwood-based Deaf and Hard of Hearing Services, visit deafhhs.org.

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