Tag Archives: Area Agency on Aging of Western Michigan

Area Agency on Aging of Western Michigan partners with GRCC for Senior Dental Day

By Emily Armstrong
Area Agency on Aging of Western Michigan


Oral health is an integral component of overall wellness. Yet access to dental services can be a serious barrier for older adults to maintain their oral health. Each year the Area Agency on Aging of Western Michigan (AAAWM) partners with Grand Rapids Community College to host Senior Dental Day; an event that helps older adults in Kent County engage their oral health and find a new dental provider.

Last year, the event served 18 individuals, providing dental cleanings, x-rays, and exams conducted by GRCC dental program students. To qualify, seniors must be over 60 years of age and have not been to the dentist within the last 12 months. Held at Cook Academic Hall at GRCC’s downtown campus, the event will take place this year on Monday, March 20.

“We’re so thrilled to again offer the Senior Dental Day initiative. This is an event we look forward to each year and the partnership with Grand Rapids Community College gives us the chance to connect with high-risk seniors and connect them with services to support their health and independence,” shared Brandon Beck, Contract Administrator with the Area Agency on Aging of Western Michigan.

Locally, AAAWM supports oral health in a variety of ways. In Kent County, the Kent County Senior Millage (KCSM) network provides low-cost dental services to Kent County residents 60 years or older in partnership with Cherry Health and Exalta Health. AAAWM is also a member of the Kent County Oral Health Coalition, a group focused on advocacy and outreach in the West Michigan.

 

If you have any questions about this year’s event, you can reach out to Brandon at BrandonB@aaawm.org.  If you’re an older adult in Kent County seeking dental services, you can contact the Area Agency on Aging of Western Michigan at 616-456-5664 to be connected to resources.

Area Agency on Aging of Western Michigan: Commitment to Quality Programs

By Emily Armstrong
Area Agency on Aging of Western Michigan


The Area Agency on Aging of Western Michigan (AAAWM) is an essential senior resource for a nine-county region that includes Allegan, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Newaygo, and Osceola counties. We work to connect seniors, family caregivers, and adults with disabilities to resources that help them to live independently. This includes programs for long term care services and supports to help make this independence possible.

MI Choice Medicaid Waiver is one of these programs. It provides person-centered care that empowers individuals to age-in-place in their own home rather than in a facility. Ongoing services through the program include personal care, housekeeping, meals, respite, and transportation. In an initial assessment, a supports coordinator is able to truly get to know an individual, coordinate their services, and connect them to partner agencies and community resources. Supports coordinators do more than oversee an individual’s care, they become their advocate, making sure their needs are met. Sometimes, just having someone in their corner cheering them on can be a driving force for a person’s confidence in maintaining their independence at home.

Recently, the Area Agency on Aging of Western Michigan received a NCQA Accreditation of Case Management for Long-Term Services and Supports (LTSS) for the MI Choice Medicaid Waiver program. This three-year accreditation is from the National Committee for Quality Assurance (NCQA), a nonprofit organization that issues accreditation, certifications, and recognition programs based upon measurement, transparency, and accountability to highlight top performers and drive improvement. Earning NCQA’s Accreditation of Case Management for LTSS demonstrates that an organization is dedicated to coordinating the delivery of care in a person-centered and integrated manner to help individuals function optimally in their preferred setting.

When asked about this accreditation for the Area Agency on Aging of Western Michigan, AAAWM Care Management Services Director Suzanne Filby-Clark explained, “We’re proud of our agency and staff as the preparation for this accreditation lasted approximately 12 months. The agency performed gap analysis to determine tasks, work groups were formed to seek clinical input, policies and procedures were written to align with the requirements, and all of the necessary documentation was notated and organized for submission. This NCQA accreditation shows our partners, participants, and community members prioritize and provide high quality care and services.”

The NCQA accreditation reinforces the Area Agency on Aging of Western Michigan’s commitment to improve the health outcomes of our patient population and ensure delivery of person-centered care. To learn more about the MI Choice Medicaid Waiver program and other resources for aging in place, reach out to the Area Agency on Aging of Western Michigan’s Information and Assistance team at (616) 456-5664. 

About the Area Agency on Aging of Western Michigan

Area Agency on Aging of Western Michigan helps older adults and individuals with disabilities remain independent and provides support and education to caregivers in Allegan, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Newaygo, and Osceola counties. You can visit www.aaawm.org to learn about our programs and services and follow us on Facebook at www.facebook.com/AreaAgencyonAging

About NCQA

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, on Facebook at www.facebook.com/NCQA.org   and on LinkedIn at www.linkedin.com/company/ncqa.

Senior Living: Developing an aging plan

By Emily Armstrong
Area Agency on Aging of Western Michigan


Photo from pxhere.com

Planning for any future endeavor can be overwhelming; a big trip, a long-distance move, making a large purchase or upgrade. Developing an aging plan isn’t any different, it can be difficult to navigate. As with anything, starting to research an aging plan is often the first step.

So why do you need an aging plan? It is important to recognize that you may not age exactly how you wish, but having this plan in place before barriers arise, allows you to have a peace of mind that your wishes are carried out how you want.

Where to Start: The Area Agency on Aging of Western Michigan (AAAWM) is a great place to get started on your aging plan. Area Agencies on Aging are a nationwide network of nonprofit agencies created by Congress in 1974 to be one-stop shops with information about programs and services to maximize the independence and dignity of older adults. At AAAWM, we serve a nine-county region that includes Allegan, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Newaygo, and Osceola counties, and we partner with local agencies, organizations, and Commissions on Aging to provide vital support to seniors and their caregivers.

Everyone ages differently, and no two situations are identical. The resources that could work to support one family may not be the best choice for another. When you call our Information and Assistance team at (616) 456-5664, they listen to your unique situation and can help you get started. Whether you have current care needs or are planning ahead, we can help connect you to resources that focus on the goal of maintaining independence. The Eldercare Locator tool (www.eldercare.acl.gov) from the U.S. Administration on Aging can also be a helpful online resource for those not in our region or if you are caring for a loved one out of state.

What to Consider: In thinking ahead to your aging plan and having these proactive conversations, you should first consider what you may need help with as you get older. As you share your hopes for aging at home with your family, there could be some support they can provide for you and other things they may not. The good news is that there are many services available in the nine-county region to help fill these gaps.

Here are just a few of the many resources and some questions to consider:

Safety: Is your home safe for you to navigate? What if you were to lose mobility? Some home modifications can be simple, such as adding a handrail, others can be more involved like building an entrance ramp. Programs in the region exist to help older adults make these updates or required repairs and oftentimes will conduct a home assessment to help determine if the home is safe for independence and what steps to take. In some cases, agencies are able to provide adaptive equipment such as walkers and other mobility aids.

Home Support: Can you take care of yourself? Are there some tasks you require support with? Services are available to provide help with routine daily tasks like laundry, shopping, and light housekeeping. If your needs are greater, specific programs like the AAAWM’s Care Management or MI Choice Medicaid Waiver are in place for those who require a higher level of care.

TransportationIf you lose your ability to drive yourself, what are some of your options? Assisted transportation is available to provide older adults with pre-scheduled rides to doctor’s appointments, senior centers, meal programs, and more. Discounted public transportation vouchers are also available.

MealsAre you able to prepare your own meals? Are you eating nutritious foods? For seniors who are able to still shop for their own food, a wide variety of nutrition services exist from food pantries to the Community Food Club. For the social older adult, congregate meals are a great option to have regular meals with others. Homebound seniors can still have the freedom to choose their own meal options and prepare their own meals through home delivered meals programs.

HealthAre you staying connected socially to peers and your community? Are you prioritizing your physical and social health as you age? Senior centers offer a wide variety of activities to help you stay engaged in your community including specialized programs and activities from woodworking to crafting and bingo. Evidence-based healthy aging classes are designed specifically for older adults to improve their balance and strength to avoid future falls.

Caregiver SupportIf you care for an aging loved one, you likely require support from time to time. Services such as adult day, respite, and caregiver education programs are in place to walk with you on the caregiver journey and relieve some of this burden.

In many cases, you can choose the best options for you and what your needs are. It is important to note that in the case of some of these programs, based on age, financial, and medical criteria, some co-pays, or cost-sharing could be required. Call the Area Agency on Aging of Western Michigan at (616) 456-5664 to begin the conversation on how to get connected to the resource options in your community and develop your aging plan!

Senior Living: Healthy aging in the New Year

By Emily Armstrong
Area Agency on Aging of Western Michigan


Yoga is just one of the classes offered through Eaglecrest Healthy Agining, which is part of the Area Agency on Aging of Western Michigan. (pxhere.com)

Are you looking for ways to become or stay active in the new year? Don’t know where to start? Eaglecrest Healthy Aging — part of the Area Agency on Aging of Western Michigan — may be the right fit for you. Their motto is “Start where you are! Use what you have! Do what you can!” There is no pressure to jump into the highest level, instructors have modifications throughout the programming and can meet you where you are. They like to say, You do You”.

 

In the new year, Eaglecrest Healthy Aging has expanded its suite of programming to include more specialized classes. The SISU Seated class will give folks just beginning to exercise, or those recovering from illness or injury, a place to start. Yoga, EnhanceFitness, Tai Chi, Boom Muscle, and Silver Sneakers Circuit are other classes that will help build endurance, strength, balance, and flexibility.

Eaglecrest Healthy Aging programs are designed specifically for older adults. They are dedicated to helping older adults stay active and independent, offering evidence-based classes that are safe and effective. As people get older the chance of suffering a fall increases. According to the National Council on Aging (NCOA), 1 in 4 Americans aged 65 and older falls each year. Incorporating a balance and exercise program can help build up a body’s flexibility and strength.

The Eaglecrest Healthy Aging classes come to you via Zoom. Want to try it without making a commitment? Interested participants can try all the live classes virtually for a week for free. Participants can meet the team of certified instructors and see the class format before committing to buying a package. There is no cost for SilverSneakers or Silver & Fit insurance members.

  

As an Eaglecrest Healthy Aging member, participants also gain access to its wide library of videos, so you can fit your workouts into your schedule. The revamped virtual class schedule just launched on Jan. 3.

To sign up for your free week or to learn about membership and view the latest class calendar, visit www.aaawm.org/HA. You may also email healthyaging@aaawm.org, or call 616-588-2580.

Easy ways to prioritize nutrition

By Emily Armstrong
Area Agency on Aging of Western Michigan


Nutrition is just one of those things…we KNOW how important it is to our overall health, but it is often one of the first priorities we let slide. Sometimes it is so much easier to grab a fast or convenient option than to take the time to prepare a well-balanced meal. According to the National Resource Center for Nutrition, Physical Activity, and Aging, 1 in 4 older Americans have poor nutrition. This occurs partially because as you age, your body’s needs change. Your metabolism tends to slow down, meaning you don’t need to consume as many calories, and your body requires more of certain nutrients than it did before; such as potassium, calcium, vitamin D, vitamin B12, minerals, and dietary fiber, all things we can get from foods. Eating well reduces the risk of developing chronic diseases such as high blood pressure, diabetes, hypertension, and heart disease. This means it is more important than ever to choose foods that give you the best nutritional value, here are just a few things you can do to implement healthy eating habits:

  • MyPlate. This national program offers several quick tips to help you make healthy options as you get older. 
    • First and foremost, drink plenty of liquids. As you age you may lose your sense of thirst, and it is important to stay hydrated.
    • Vary your vegetables. Vegetables are a good source of fiber, and they are low on calories, so be sure to include a variety of them in your diet.
    • Use herbs and spices. Sometimes foods can taste like they are losing their flavor as we age from loss of smell/taste or medications that can impact taste. Herbs and spices are a good way to liven up a dish without relying too heavily on salt.
    • Keep food safety in mind. As we get older we are more susceptible to food-borne illnesses, therefore ensure your food is stored properly and cooked thoroughly.
    • Find out more on http://www.choosemyplate.gov

  • Group Meals.Maybe you’re tired of cooking or no longer have the means to do so? Many senior centers offer group meals made up of healthy, well-rounded options for a small donation. If you are looking for information on where these group meals are held in your community, visit the Area Agency on Aging of Western Michigan’s Services Directory at https://www.aaawm.org/services. Another great option is to start a weekly potluck night with friends, that way you aren’t responsible for all of the items of the meal. You may find your mealtimes more enjoyable overall if you spend them socializing with others.

  • Home-delivered Meals. Home-delivered meals can also be a wonderful option. If you are homebound many organizations offer support through meal drop-offs. Your local Area Agency on Aging of Western Michigan would be able to connect you to these resources, visit www.aaawm.org or call (616) 456-5664. If you would rather cook for yourself, there are many online meal kit delivery services that can be a fun option as well. They deliver all the fresh ingredients needed to make the meal along with detailed instructions.

  • Take a Cooking Class. Perhaps part of the problem is that you’ve just never felt confident while cooking. Many community centers offer cooking classes at an affordable rate. Here at the Area Agency on Aging of Western Michigan, we offer classes taught by a registered dietitian through our Healthy Aging Program. You can learn more by visiting www.aaawm.org/haor call 616-456-5664.

Supporting the Sandwich Caregiver

Emily Armstrong
Area Agency on Aging of West Michigan


The landscape of what caregiving looks like is constantly changing. Though the act of caring for a loved one remains the same, a number of variables have contributed to a notable shift in caregiving in the last few decades. For instance, you may have heard the phrase “the Sandwich Generation” thrown about from time to time, but what does this mean? This term is used to describe individuals who are not only caring for their own children, but for an aging or disabled adult family member as well. They are sandwiched between the two roles and are responsible for taking on the care of both. The main reason for this occurrence is that people are living longer due to better healthcare and technology, and delayed parenting has become the new norm as couples start families in their mid-to-late 30s. 

Common characteristics of the sandwich generation include stress, financial burden, and burnout. According to a study released by the National Alliance for Caregiving (NAC), “more than 11 million Americans (more than a quarter of all caregivers) are caring for an adult family member due to health needs or disability, while also caring for children at home.” Oftentimes these caregivers are working full time, which adds an additional burden. Every sandwich generation caregiver’s situation is unique, yet there are a few things that can be done to support them, even in small ways. What may seem like “not enough,” can make a world of a difference.

Be a good listener. One of the most powerful things you can do is to just listen. “Being heard is so close to being loved that for the average person, they are almost indistinguishable,” explains author David Augsburger. Listening carefully is a way to show support and to build trust.

Dedicate your time or talents. If there is something you are good at or like to do, such as cooking, shopping, driving, or making telephone calls, offer to do a specific task for the caregiver that they may not have the time for. Here are a couple of examples: offer to prepare a meal weekly (or as often as you feel comfortable), or offer to drive their parent or child to their doctor appointment or school. Come alongside the caregiver and offer to do a tangible task. 

Guide them to community resources. Through the Caregiver Resource Network, we realize that caregiving can be both rewarding and challenging. The Caregiver Resource Network was created to include resources in a nine-county region (Allegan, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Newaygo, and Osceola). Resources range from support groups, podcasts, articles, monthly classes, and events. It also provides a safe place where caregivers can feel supported and heard. You can visit www.caregiverresource.netor call 1-888-456-5664 for further info.

What you need to know about Census 2020

By Area Agency on Aging of Western Michigan


You may be familiar with the census—it happens every 10 years, after all—yet there are often a number of misconceptions about how it works and why it is done.


The U.S. Census Bureau is set to conduct the next census in 2020, and if you are a Michigan resident, it is important that you are counted! The census count determines the share of billions of dollars in federal funding that Michigan receives each year, and your being counted helps communities create jobs, provide housing, fund K-12 education, prepare for emergencies, support programs for older adults; and build schools, roads, hospitals, and libraries.


There are changes being made in how the count will be managed this time around, which may make it more difficult and confusing for older adults and lead to opportunities for scammers to take advantage of seniors. We want you to be prepared and confident when filling out your census information; therefore, here are a few quick things you need to know.

How it works:

Each home will receive a request to respond to a short questionnaire—online, by phone, or by mail in mid-March. This mailing will include a unique Census ID code for your residence. This year will mark the first time that you will be able to respond to the census online, and you also have the option of responding by phone.


A reminder postcard and letter will be sent before a census worker will come to your home to try to fill out the census. They will wear an official Census worker badge with their photograph, a U.S. Department of Commerce watermark, and expiration date. Be aware, census workers will never ask for a Social Security Number or banking information. Census forms are filled out by household. Everyone living at the address matters and everyone needs to be counted, including children.

Funding:

As mentioned, federal funding is determined through the census. The distribution of more than $675 billion in federal funds, grants, and support to states, counties, and communities is based on this census data. For each person that is not counted properly in Michigan, the state will lose approximately $1,800 in state and federal funds per person each year for the next ten years. You matter!

How you fit in:

Courtesy Area Agency on Aging of Western Michigan

Of course, we want everyone counted and that means YOU. Be ready for the census information to come out in mid-March, and if you happen to travel to a different state in the winter months but spend more than six months each year in Michigan, then you should still respond as a Michigan resident. You can use the unique Census ID code sent to your Michigan address to respond online or by phone, or you can wait to respond until you get home.


It is also important to note that the census is completely confidential, and your responses to the census are safe and secure. Under Title 13 of the U.S. Code, the Census Bureau cannot release any identifiable information about individuals, households, or businesses, even to law enforcement agencies. The Census Bureau can only use your answers to produce data and statistics.


Be sure to fill out the census this coming spring! You can learn more about the census at https://mivoicecounts.org/ or by calling (517) 492-2400.



Holding steady: Steps you can take to prevent falls

By Emily Armstrong, Area Agency on Aging of Western Michigan (AAAWM)


As we get older the chance of our suffering a fall increases, in fact according to the National Council on Aging (NCOA) 1 in 4 Americans aged 65+ falls each year. Relying on your body to catch you and keep you steady, and then losing this ability, can be a serious downfall to your mobility and morale.


Sometimes the fear of falling can be such an all-consuming worry that you may start retreating from doing the things you used to love. However, just because you may notice a drop in your confidence, movement levels, and strength, it does not mean that you can’t improve upon these things and live a fulfilling life. The key to fall prevention is that because we know which factors contribute to falls, we can work to prevent them. The National Council on Aging recommends a number of steps you can take to prevent a fall and build your confidence along the way.

1. Find a good balance and exercise program. This is vital because building up your body’s flexibility, strength, and balance enables you to avoid falling in the first place; if you do happen to fall, you’ll have the ability to get up safely. The AAAWM offers a variety of evidence-based fall prevention classes through its Healthy Aging programs such as A Matter of Balance and EnhanceFitness. There are also a number of evidenced-based programs available throughout West Michigan. Check out your local Council on Aging and Area Agency on Aging as resources to learn more about these Healthy Aging programs. You can also find a class locator here: https://www.aaawm.org/classes


2. Talking to your health care provider is the second step to fall prevention. It is helpful to go over your medical history and if you’ve experienced falls in the past. Your provider also has the ability to assess your risk level for a fall and what can be addressed to lower this risk.


3. Regularly review your medications. Some medication’s side effects can increase your risk of falling, and of course, you should take medications only as they are prescribed by your doctor.


4. Get your vision and hearing checked annually. Proper sight can help you avoid trip hazards and obstacles, and abnormalities in your inner ear can also negatively impact your balance. Treat your health as a top priority to fall prevention and check in with your doctor on these three steps to ensure your well-being.

5. Keep your home safe by removing hazards that are commonly overlooked, but easy to fix. A few things to look for: Do you have a clear pathway through your rooms? Look for rugs, cords and wires, and bulky furniture that may be in your way. Assess your stairs; if steps are uneven or broken this can cause you to fall, and make sure that your stairway is well-lit and has a handrail. In the kitchen, it is best if items are not on kept high shelves, and that your step stool is sturdy if you must use it. In your bedroom, you should have a light close to the bed within easy reach, as well as a well-lit path to the bathroom. Lastly, your bathroom should have some sort of support for you to rely on when using the toilet and bathtub, and if you have a slippery shower floor, add a non-slip rubber mat. All helpful things to keep your home safe!


6. Enlist the help of your family and friends. Let them know that you are worried about falling and would appreciate their help in making your home a safe space. They can provide an extra set of eyes and hands to rid your house of obstacles. They are also likely to help you navigate talking to your doctor, checking your vision and hearing, and reviewing your medications. Having their help will make the process less overwhelming for you. Often those around you are eager and willing to help, you just need to ask!

These six steps come together to help you avoid falls, so you can continue to do the things that you love. Getting older doesn’t mean a loss of independence; it simply means adapting your environment to best fit your needs so that you can flourish. Be sure to use the resources around you; from your doctor to a family member or friend, to help you take these preventative measures. For more information, visit the National Council on Aging’s website at www.ncoa.org.





Protecting ourselves from financial scams

By Regina Salmi, Area Agency on Aging of Western Michigan


Every year millions of Americans are victims of scams or fraud. It is estimated that approximately 11% of the population experiences loss of money or personal property annually. While it can happen to a person at any age, older adults are often the most frequent targets for fraud. Older adults often have access to funds, excellent credit, and own their homes, making them attractive targets for criminals. In fact, older adults lose an estimated 2.9 billion dollars a year to fraud.


These are the current scams targeting older adults: 


Grandchild Scam: A caller will sound distressed and claim to be a grandchild in trouble or in danger and beg to have money wired to them immediately. The best thing to do is to hang up and call family members to insure everyone is safe and sound. 


IRS/Social Security Scam: A person could receive a call, an email or an official-looking letter, demanding immediate payment. They are told information will be forwarded to local law enforcement officials for arrest if they fail to pay. This is not the way any government agency collects debts. If you get this call, hang up immediately or delete the email without opening it. 


Home Repairs: Beware of door-to-door home repair contractors. They intentionally seek out older adults, particularly those living alone. They may say they are ‘working down in your neighborhood’ and are offering discounted work while in the area. They claim you need an expensive repair you cannot do yourself, like a new roof, dangerous branches removed from a tree in your yard, or offer you an amazing deal on new windows. All they need is a deposit and they’ll get to work. The catch is, the deposit is usually a few thousand dollars and they never show up to do the work. The only contractor showing up to your door is the one you called yourself. 


While it seems there are scams everywhere we turn, there are a few ‘rules of thumb’ we can use to protect ourselves from being fooled: 

  • If it sounds too good to be true, it is. Criminals feed on our desires by offering us goods or opportunities we wouldn’t, in reality, be able to attain: vacations, money, miracle cures, property, etc. You can be sure there is always a hidden cost and we end up losing much more than we would have ever gained. 
  • Never send money to someone you do not know. Any business or government agency you owe money to will send you the request through the mail. If a paperless billing notice arrives in your email and you didn’t initiate it, call the company directly to confirm it is from them. 
  • Do not give personal or financial information to someone who calls, emails or shows up at your door. Avoid giving out your bank account, credit card, or Social Security number unless you are positive you know who is requesting the information. Businesses you have accounts with will ask you to verify some information to make sure it’s you, like the last four-digits of your social security number, but they are confirming your information — not receiving it for the first time.
  • If you get an email or pop-up message that asks for personal or financial information, do not reply, open any attachment or click on any link in the message. Legitimate companies don’t ask for this information by email and you’re often opening a door to identity theft. You also risk downloading viruses or software that collects your personal information and/or disables your computer’s security

It’s important that we protect ourselves and share tips and information with family and friends who might also fall prey to these schemes. 


If you’re ever unsure about whether you might be the victim of a scam there are several resources available to you. The Kent County Elder Abuse Coalition updates current scams frequently on their website here.


The Michigan Attorney General also has a consumer alert webpage here.


If you believe you may be a victim of a scam, you can call them at (877) 765-8388.



 

Older Michiganians Day 2019 is May 15th

By Regina Salmi, Area Agency on Aging of Western Michigan


This year’s Older Michiganians Day will be held on May 15, 2019. Michigan’s senior advocates and allies will rally on the lawn of the Capital in Lansing to let legislators know their positions on issues that affect older adults in Michigan.


This is the 11th year of Older Michiganians Day and all seniors interested are encouraged to attend. If you’ve never been involved in advocacy before, Older Michiganians Day is a great way to begin. This year’s platform focuses on four areas to improve services for older adults in the state of Michigan: Rebalancing Medicaid Long Term Care, Support AAASA In-home Services, Support the Direct Care Workforce, and Promote a Dementia Capable Michigan.


The MI Choice Medicaid Waiver Program helps Michigan’s older adults by providing the services necessary to live in their own homes and communities. Costing less than half of what a Medicaid-funded nursing facility costs, MI Choice saves taxpayers’ money, yet only 40% of the state’s Medicaid long-term supports and services (LTSS) budget goes to funding MI Choice and other Home and Community Based Services (HCBS). The national average for funding HCBS programs is 57%. Senior advocates are requesting an increase in the percentage of Medicaid LTSS funds allocated to MI Choice, as well as the ongoing preservation and protection of this important program.


Advocates support the Silver Key Coalition’s request for a $6,000,000 in the Aging and Adult Services budget for 2020. There are currently 6,247 seniors waiting for in-home services, like homemaker services, home delivered meals, care management services, and personal care. Research shows that seniors who receive these services are five times less likely to have been in a nursing home than those who stayed on a wait list. Reducing the wait list times by increasing funding for services will help more seniors remain independent.


Every day, there are professional caregivers going into the homes of older adults to perform all of the tasks that keep them safe, healthy and in their own homes. The wages earned for providing these vital services averages about $9.50/hour, while wages in other service industries like retail and restaurants are increasing to $13.00/hour, making it difficult for agencies to hire and keep enough workers to provide care. Advocates support policies that recruit, train and provide adequate wages, raise the Medicaid cap, include direct care services in Medicaid contracts and call for the inclusion of direct care workers in MI talent development initiatives.

Approximately a half million families in Michigan are caring for a loved one with dementia. Advocates at Older Michiganians Day will be letting legislators know they support a Dementia Capable Michigan in which dementia education, services and policies are enacted that recognize dementia as a public health priority.


Older Michigangians Day is an opportunity for Michigan seniors to speak with a united voice about the issues that directly affect them. It is also an opportunity to meet new people and enjoy a beautiful day in our State’s capitol. Call Area Agency on Aging of Western Michigan to register at (616) 222-7042. While the event is free, your ticket provides you with a complimentary lunch. If you live in the Grand Rapids area, you can also ask about transportation to Older Michiganians Day. Area Agency on Aging of Western Michigan is chartering buses to Lansing. Seats are limited and will be available on a first come-first served basis.


Visit the Older Michiganians Daywebsite for more details and parking information.


Becoming a dementia-friendly Michigan

By Regina Salmi, Area Agency on Aging of Western Michigan


Today, there are over 5,000,000 people in the U.S. living with dementia. They are members of our churches, our workplaces, our neighborhoods, and our communities. They shop in the same stores we do, dine at the same restaurants, attend the same events, and utilize the same public transportation system. Despite living with dementia, they continue to be vital members of our communities and valued for their contributions. This is the ideal, anyway.


The reality is that for people living with dementia, their world tends to become slowly and consistently smaller, and a lot of this has to do with the difficulty they experience interacting with the world around them. We’ve all come into contact with a person who seems lost, is taking an extremely long time to make a decision or is ‘holding up the line’ because they are confused about a process. We become exasperated; they become upset, and no one leaves the experience feeling good.


While we can go about our day collecting better experiences, a person with dementia might be flustered and reluctant to do anything that may recreate it — shopping for groceries, riding a bus, ordering in a restaurant. They gradually become more isolated, less independent and separate from their communities. The isolation and separation people with dementia experience can actually contribute to the acceleration of their disease.


Dementia Friends Michigan (DFMI) is part of a national movement working to educate ‘Dementia Friends’ throughout the state so that people living with dementia can feel comfortable navigating daily life. DFMI strives to move Michigan toward becoming more aware, accessible and inclusive throughout the state. Dementia-friendly communities are more attractive, competitive and sustainable when they become more accessible and inclusive for everyone. 


DFMI’s main focus right now is creating awareness. This is done by teaching people about dementia and helping participants develop practical actions they can use to help someone they may encounter in the community who has dementia.


Jennifer VanHorssen, DFMI Program Coordinator, said, “Whether it be the checkout at a grocery store, on the bus, serving coffee at a coffee shop, or at an art or music performance, each of us can be supportive and help people living with dementia feel welcome and included.”

Dementia Friends Michigan is not only training Dementia Friends, but also educating Dementia Champions who become trainers in their own communities.


Creating dementia-friendly cities and states requires participation from all sectors of society — business, local government, transportation, financial institutions, neighborhood associations, faith communities, emergency responders, healthcare and the legal sector. “In a dementia friendly community” VanHorssen cites, “people living with dementia have autonomy, a high quality of life, and are engaged with the community.”


It begins with generating awareness.


If your business/organization would like to learn about becoming a dementia friend or you’d like to bring Dementia Friends Michigan to your community by becoming a Dementia Champion, contact Dementia Friends Michigan by calling (616) 222-7036 or email info@dementiafriendlygr.com. You can also learn more about DFMI and the dementia friendly movement on their website www.DFMI8.org


Regina Salmi is the PR & Communications Coordinator for AAAWM. When not keeping up with two busy teenagers, she enjoys reading, writing, volunteer work, golf, technology and learning something new every day.

Elder abuse: be a part of the solution

By Regina Salmi, Area Agency on Aging of Western Michigan


When we address elder abuse, the focus is often on financial exploitation and avoiding financial scams. Elder abuse includes physical, emotional, sexual abuse and neglect as well as the financial component. Only 1 in 24 experiences of abuse are reported. It is important that we all know the signs of elder abuse to help protect the vulnerable adults in our lives. By being aware of the signs, we can all play a role in preventing abuse.


Acknowledging that abuse may be taking place is difficult for us to comprehend. For most people, when we notice something awry, we are more likely to try convincing ourselves that we are wrong than take action and report suspected abuse. According to Cassie Schrock, Kent County Elder Abuse Coalition Coordinator at Area Agency on Aging of Western Michigan, approximately “90% of abusers are either family members or trusted caregivers,” adding to the anxiety of reporting abuse. Yet, “elder abuse is one of the fastest growing crimes in Michigan” asserts Schrock, “90,000 seniors are victimized annually in Michigan.” It’s important we know the signs and report suspected abuse when we see it.

There are several signs of abuse and seeing just one doesn’t necessarily mean a person is being abused or neglected. We know that as we age, we’re susceptible to falls and may experience bruising from time to time. Our skin also thins as we age and so scrapes occur more easily. We can also experience emotional changes and depression as we age. Abuse is usually a collection of symptoms rather than just one thing.


Frequent and “unexplained injuries like bruises, scars, burns, welts, or broken bones” explains Schrock, should raise our suspicion.


There will also be emotional and behavioral changes in a person being physically abused such as rocking, sucking, or mumbling to themselves, seeming timid or fearful, withdrawing from typically enjoyed activities or changes in alertness. Weight loss, continuously poor hygiene, inadequate clothing and isolation by a caregiver can be associated with both abuse and neglect.


Schrock explains, “Some of these changes can be misunderstood as symptoms of dementia” which can cause one to be hesitant to report it as abuse.


If you suspect an older adult is being abused, report it. In Michigan, call Adult Protective Services at (855) 444-3911. This hotline is available 24-hours a day. If you or someone you know is in immediate danger do not hesitate to call 911 for help.


Cassie Schrock reminds us, “There is no liability if you make a report in good faith.”


For more information about reporting abuse, visit www.michigan.gov/mdhhs. To learn more about elder abuse and also stay up to date on the latest financial scams targeting seniors, visit www.protectkentseniors.org.

Gifting family caregivers over the holidays

 

By Regina Salmi, Area Agency on Aging of Western Michigan

 

Over 40 million people provide unpaid caregiving for a family member in the United States. The daily routine of caring for another often means caregivers are not taking care of themselves. The holidays can be a particularly stressful time for caregivers due to the break in daily routines, the additional planning necessary to join in celebrations, travel or to receive visitors. Some caregivers may choose to isolate rather than to burden themselves with making these plans.

 

The holidays are a wonderful time for other family members to express their gratitude and appreciation for their family member’s caregiving and help them enjoy the holiday season. Caregivers often put their needs second, third or last to other people in their lives. Offering the caregiver some relief would be a marvelous gift for the holidays.

 

Sarah Sobel, AAAWM Caregiver Services & Contract Administrator says, “Caregiving is stressful and the holidays can add to that stress. It is important for caregivers to do self-care.”

 

How can family help with this? Having a friend or family member stay with a loved one would offer the caregiver the freedom to get away for some rest and time for themselves. Stepping into the caregiver’s shoes for a weekend or a day can be eye-opening as to what the caregiver experiences regularly.

 

Julie Alicki, Certified Dementia Practitioner, points out, “This clues the rest of the family in on what the caregiver is going through — it keeps them in the loop.” If family members providing relief isn’t feasible, arranging for professional in-home care or respite services would be a great way to provide relief for a caregiver.

 

Relieving some of the daily tasks of a caregiver can also make a thoughtful gift. A membership to a grocery delivery service like Shipt or a meal delivery service like Hello Fresh would offer the caregiver one less task to manage. With winter coming on, arranging for a snow clearing service would provide some stress relief as well as additional safety for the caregiver.

 

Gifts they can use during some precious time off, like a spa day, tickets to a sporting event or the theatre, gift certificates to favorite restaurants, a round of golf, movie tickets or a weekend get-away make wonderful stocking stuffers for caregivers. If you’re a little more on the creative side, putting together a book of IOU coupons to be used throughout the year would not only help provide support, but would also assist the caregiver in being able to ask for much needed help more easily.

 

The greatest gift a caregiver can receive is time — time for themselves. Being given the ability to be worry-free and able to choose how they want to spend a few hours, a day, a weekend or even a week to themselves is a precious gift to a caregiver. It is also a tremendous acknowledgement on the behalf of family members of the gift the caregiver gives to another all year around.

 

Whatever we can do to though to demonstrate our gratitude and appreciation during this holiday season to the caregivers in our lives will reverberate throughout their year.

 

If you need help making in-home care or respite arrangements, contact Area Agency on Aging of Western Michigan at (888) 456-5664 or aaainfo@aaawm.org.

‘Many Hands’ makes light work

By Regina Salmi, Area Agency on Aging of Western Michigan

 

Caregiving for a loved one with dementia is a difficult job. Depending on the progression of the disease, the simplest tasks can often seem impossible — taking a shower, picking up a few items from the grocery story, keeping a hair appointment. Asking for help from family and friends seems like too much and accepting offers of help can feel overwhelming, ‘Where would I start?,’ we think.

 

The Many Hands program helps caregivers access the support networks they may not realize they already have.

 

A majority of family caregivers, 60% according to the AARP, still work outside of the home.

 

Stephanie Hecksel, Outreach Specialist at Area Agency on Aging of Western Michigan observes, “It is common to see caregivers helping out with household chores, errands, and transportation for a loved one while trying to balance time with their own personal responsibilities.”

 

As their loved one’s needs increase, the caregiver puts their personal responsibilities aside to dedicate themselves to the needs their loved one. This leads to increased stress and/or burnout, can take a toll on other relationships and even affect one’s employment. This is where Many Hands comes in. With the help of a Licensed Social Worker, participants in the Many Hands program receive help with organizing their friends, other family members, neighbors, church members, co-workers into a network of willing helpers and to restore some balance to their own lives.

 

Asking people for help is difficult, too difficult for many of us to pick up a phone and reach out to a friend, or accept the help extended by people in our community.

 

Hecksel acknowledges, “It can be difficult to ask for help for many reasons, including feelings of inadequacy as a caregiver or simply feeling overwhelmed by having to reach out for support and how to accept help it without feeling like a bother. Likewise, the people in our lives who would like to help are not sure how to go about it, what they can do or what needs to be done.

 

One of the most unique aspects of Many Hands is that you don’t have to be the one to ask for help.

 

Julie Alicki, LMSW and Certified Advance Dementia Practitioner, said, “Many Hands takes the pressure off of you by having a trained Social Worker handle the entire meeting. As a caregiver you attend, but we do the explaining.” Hecksel agrees, “Rather than the caregiver being expected to take on yet another responsibility of coordinating care, Many Hands will provide that assistance.”

 

All the caregiver needs to do is come up with a list of people in their current social circle who may be willing to help provide support with tasks such as laundry, yard work, meal preparation or spending time with a loved one to give the caregiver a rest and time for themselves.

 

How does it work? The caregiver makes a list of potential helpers. When the Social Worker receives this list, they will send invites and organize a Caregiver Support meeting.

 

At the meeting, the social worker will educate participants on dementia along with behaviors that may be present with the disease. They will also go over the effects of stress on the health of the caregiver, present the tasks identified by the primary caregiver and ask for support in these areas. Once a list of helpers is established, the Social Worker will prepare the Caregiver Calendar used to organize and communicate with helpers. “Many hands make light work” and this is the goal of the Many Hands program.

 

Many Hands is free and available to caregivers in Allegan, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Newaygo and Osceola counties. To learn more about this program, contact Area Agency on Aging of Western Michigan at (888) 456-5664 or email aaainfo@aaawm.org. More information about all the services available through AAAWM can be found at www.aaawm.org.

We Have Teeth and We Vote!

By Regina Salmi, Area Agency on Aging of Western Michigan

 

Signed into law in 1965 by President Lyndon B. Johnson, Medicare provides health care coverage to seniors and individuals with disabilities. For most older adults, it is a benefit they have been paying for their entire working lives. Medicare insures older adults have basic healthcare coverage. Many older adults are surprised to discover though, that dental care is not a benefit included in Medicare coverage. There is a campaign underfoot to change this.

 

The original version of Medicare included oral health, but like all bills, in order to become law Medicare went through several revisions. The thought at the time was that a majority of Americans lost all of their teeth by age 65, so dental care was unimportant. Today, thanks to better oral health and fluoridated water, many of us are holding onto our teeth for our entire lives. The ability to care for our teeth is integral to healthy aging.

 

Our mouths have a direct impact on our health. Tooth decay or loss directly affects our ability to take in proper nutrition. The ability to eat and swallow are imperative to maintaining good health as we age. Maintaining adequate nutrition is often key to remaining independent. A decline in oral health also affects our self-esteem and willingness to communicate, leading to social isolation and loneliness. Poor oral health can also have a negative impact on our general physical health. Periodontal disease has been shown to affect blood glucose levels in people with diabetes and has recently been associated with cardiovascular disease. Receiving basic oral health services helps prevent these outcomes.

 

Led by Oral Health America, Demand Medicare Dental is a national campaign to improve oral health (and overall health) for older adults by adding a dental care benefit to Medicare. Right now, they are working in several states and partnering with local organizations to raise awareness of the issue and to encourage legislators to begin having the conversation about including dental benefits in Medicare. Demand Dental Care has recently partnered with Area Agency on Aging of Western Michigan and the Tri-County AAA in Lansing to bring their Brush Brigade to local events, asking people interested in this issue to sign their name on a toothbrush, which will be delivered to legislators this fall. It is important for lawmakers to know this issue is important to their constituents.

 

If you’re interested in learning more about their efforts or volunteering for the campaign, you can visit their website at www.DemandMedicareDental.org. On the website, you can also choose to send your legislator a toothbrush to let them know – “I Have Teeth and I Vote!”

Senior advocates to gather in Lansing on May 16 for 10th annual Older Michiganians Day

Courtesy oldermichiganiansday.com

By Regina Salmi, Area Agency on Aging of Western Michigan

 

On May 16, 2018, over a thousand of Michigan’s senior advocates and allies will gather on the lawn of the Capitol in Lansing. This free event is an opportunity for older adults to meet with their legislators over lunch on the lawn to discuss a platform of issues that affect seniors in Michigan.

 

This year marks the 10th annual Older Michiganians Day and any and all seniors interested are encouraged to attend. If you’ve never been involved in advocacy before, Older Michiganians Day is a great way to begin. This year’s platform focuses on 4 areas to improve services for older adults in the state of Michigan: Preserving and Protecting MI Choice, Support AAASA In-home Services, Support the Direct Care Workforce, and Prevent Elder Abuse.

 

The MI Choice Medicaid Waiver Program helps Michigan’s older adults and adults living with a disability by providing the services necessary to live independently in their communities. Costing less than half of what a Medicaid-funded nursing facility costs, MI Choice saves taxpayers’ money. MI Choice currently serves approximately 15,000 people with about 3,200 currently on the waiting list for services. These services are administered through Area Agencies on Aging. Changes to how Medicaid services are delivered could have a detrimental effect on the services available to seniors. Senior advocates are requesting that the MI Choice program and the role Area Agencies fulfill in the oversight, administration and delivery of these services be preserved.

 

Advocates support the Silver Key Coalition’s request for a $3,000,000 budget increase to in-home services, forwarding the goal of making Michigan a “no wait state” for senior services. There are currently over 6,000 seniors waiting for in-home services, like homemaker services, home delivered meals, care management services, and personal care. Research shows that seniors who receive these services are five times less likely to have been in a nursing home than those who stayed on a wait list. Reducing the waitlist times by increasing funding for services will help more seniors remain in their homes as they age. Since 2014, waitlists for home delivered meals has been cut in half thanks to previous investment in services for seniors.

 

Courtesy oldermichiganiansday.com

Providing services for older and disabled adults in Michigan has become hampered by the instability of the Direct Care workforce. The median income of a Direct Care worker is $10,000. While wages in other service industries are increasing, direct care wages have remained stagnant, making it difficult for agencies to hire and keep enough workers to provide care. Advocates support policies that recruit, train and provide adequate wages and call for the inclusion of direct care workers in MI talent development initiatives, in order to build a sustainable support system for senior services throughout Michigan.

 

Approximately 125, 000 seniors are victims of elder abuse and fraud every year in Michigan.  Advocates at Older Michiganians Day will be letting legislators know they support of adequate funding for elder abuse prevention programs and policies. It is important to protect Michigan’s seniors from physical, psychological, and financial abuse.

 

Older Michigangians Day is an opportunity for Michigan seniors to speak with a united voice about the issues that directly affect them. It is also an opportunity to meet new people and enjoy a beautiful day in our State’s capitol. If you’re interested in attending you can call Area Agency on Aging of Western Michigan to register for a ticket to attend the event at (888) 456-5664. While the event is free, your ticket provides you with a complimentary lunch. You must register in advance to take advantage of the lunch. If you live in the Grand Rapids area, you can also ask about transportation to Older Michiganians Day. Courtesy of AARP, Area Agency on Aging of Western Michigan is chartering a bus to Lansing. Seats are limited and will be available on a first come–first served basis.

 

If you plan to make your own way to Lansing, visit the Older Michiganians Day website for more details and parking information: http://www.oldermichiganiansday.com/home

 

 

 

 

Getting Involved: The Importance of Senior Advocacy

By Regina Salmi, Area Agency on Aging of Western Michigan

 

In 1970, Maggie Kuhn was forced to retire from her job on the day she turned 65. At this time, the mandatory retirement law allowed her employer to make her retire. Maggie felt this was unfair, so she began talking to friends who experienced forced retirement and together they began writing letters, making phone calls, and visiting legislators.

 

The law enforcing retirement at age 65 wasn’t abolished by Congress until 1986, but it was thanks to Kuhn and her friends bringing awareness to the issue that we are no longer forced out of jobs because of our age. Maggie’s group, dubbed the Gray Panthers, were also at the forefront of nursing home reforms, fighting ageism, and preserving social security until her death in 1995. That same year she was also inducted into the National Women’s Hall of Fame.

 

Maybe we cannot all be Maggie Kuhn, but what we can learn from her legacy is that our age doesn’t have to stop us from having a voice and making a difference in our communities. In fact, Kuhn might argue, no one is going to care more about issues that affect us than we are. Upon her forced retirement, she said, “With this new freedom we have, let’s see what we can do to change the world.” Like Maggie, we all have the opportunity to become advocates, especially those of us who find we have more time on our hands after we choose to retire.

 

What do we mean by advocacy? The word advocate comes from the Latin ad- meaning “toward” and vox meaning “voice”. When we engage in advocacy, we are lending our voices to a particular issue. The traditional forms of advocacy are to send letters or make phone calls to legislators. AAAWM’s Advocacy Coordinator and Planner, Lacey Charboneau explains, these methods have “stood the test of time” and “neither needs to take much time or prolonged effort.

 

The best advocacy letters are no longer than one page, include succinct and straightforward facts and end with a call to action of some kind.” In addition to these formal methods of advocacy, email and social media engagement are also becoming effective forms of engaging with decision makers. Charboneau emphasizes though that, “No matter what the issue, or who the audience, there is no more effective way to get your point across than showing up and speaking up in person.”

 

Millennials may have surpassed Baby Boomers as the largest eligible voting block in the United States in 2018, but Boomers remain a powerful group when it comes to legislative matters. As seniors it is important we recognize the ability we have to create change.

 

“Older adults are the keepers of vast amounts of experience and knowledge” Charboneau observes, “They have seen and experienced history — both the positive and negative.  Older adults should be empowered to share their opinions and thoughts with those in power so we can learn from our past as we move forward.”

 

According to the AARP, the recent passing of the “Tax Cut and Jobs Act” activated an automatic $25 billion cut to Medicare. As a result of advocacy efforts on the part of seniors, the House and Senate “waived the required cuts as part of a temporary spending bill to prevent a government shutdown.”

 

Advocacy is often a matter of education. It is important to make legislators aware of the concerns of older adults and how certain policy decisions may affect seniors. As Charboneau says, “No single elected official can be expected to be an expert on everything. It is our responsibility to educate our legislators on the issues that matter to us.” 

 

As long as Medicare, Medicaid and Social Security remain the three largest government-funded programs, there will always be a need to build awareness, educate and advocate elected officials.

 

So, how does one get involved in advocacy? Charboneau advises the first step, “Decide what issue is most important to you.” As you research about that issue, you may find there is already an advocacy group working on the issue and you can join. Maybe your issue is a local one and, like Maggie, you talk with other people affected by this concern and form your own group.

 

Maybe there are people in your church or senior center who would be interested in forming an advocacy group. AAAWM has an advocacy group called Advocates for Senior Issues if you are in or near Kent county, they welcome new members. There are also nationally recognized groups, like the AARP or AMAC that offer opportunities to get involved in advocacy campaigns. The most important step toward advocacy is to find a way to get involved.

Caring for the Caregiver During the Holidays

 

By Regina Salmi, Area Agency on Aging of Western Michigan

 

Given that almost 20% of the population in the United States is aged 60+ and that more than 5 million people in the United States live with some form of dementia, it is likely that we have at least one person in our family who is a caregiver. We may not recognize them as being a caregiver — we might look at it as mom taking care of dad, or the sister who drives mom and dad places since she lives nearby.

 

As the holiday season comes into full swing, the caregiving role can take on added stress. Reaching out to caregivers and helping them plan for holiday festivities can go a long way toward helping the caregiver and their loved ones enjoy the holidays alongside family and friends.

 

We can begin by helping to choose holiday activities. As invitations arrive, it can be challenging for a caregiver to decide what to accept and what to decline. An evening out with old friends might be something the caregiver would like to do, but might be difficult for their loved one to attend. A family gathering might require a long trip and an overnight stay. Having family in for the weekend might be overwhelming for caregiver and loved one, alike. Some people might decide the amount of planning required is too much and decide to just stay home.

 

Social isolation is an unfortunate reality for many caregivers and their loved ones. It doesn’t have to be this way though. Julie Alicki, Certified Advanced Dementia Practitioner, agrees.

 

“Particularly in people with dementia, the tendency is to want to isolate, but being included in gatherings is beautiful,” Alicki said. “It allows them the opportunity to be social and this is important.”

 

Planning is key in helping caregivers approach the holiday season. Sitting down with a caregiver and mapping out the holidays can help us plan in advance for how we’re going to manage the holidays. Sarah Sobel, LMSW, AAAWM Caregiver Services & Contract Administrator has a suggestion.

 

“Decide what invitations the caregiver would like to accept and, of those, which events the loved one would like to attend and start from there,” she said.

 

Knowing in advance what events will be attended helps with the next phase, which is to make plans for each event — a Plan A, Plan B and even a C just in case. This will help determine what resources and assistance will need to be put in place ahead of time, so the person in the caregiving role does not feel that they’ve been left in a lurch.

 

For example, if there is a large family gathering, a person with dementia may require a quiet place to go when things become loud or chaotic. Arranging this in advance will help the caregiver be able to relax and enjoy, knowing there is a plan in place.

 

Alicki said, “When getting together as a family, if there are big, important things planned to take place, like gift opening, move those to the beginning of the gathering so both the caregiver and loved one can participate, and they can leave when necessary without missing out.”

 

Caregivers often put their needs second, third or last to other people in their life. Offering the caregiver some relief would make a tremendous gift for the holidays.

 

“Caregiving is stressful and the holidays can add to that stress. It is important for caregivers to do self-care,” Sobel said.

 

How can friends and family help with this? Having a friend or family member stay with a loved one for a weekend would offer the caregiver the freedom to get away for some rest and time for themselves or stepping in for a day so the caregiver can take in a concert or do some shopping. Arranging for professional in-home care can also provide some relief for a caregiver.

 

“This also clues the rest of the family in on what the caregiver is going through — it keeps them in the loop,” said Alicki.

 

Try to make the holidays guilt-free for caregivers.

 

“Caregiving for someone every day can be so unpredictable. It’s important that plans are flexible,” Sobel said.

 

If a caregiver needs to leave a gathering early, let them know how happy you are that you got to spend time with them rather than how disappointed you are that they have to leave. If traveling is too much, consider changing the location of a gathering to accommodate them. If a plan needs to be cancelled, be understanding.

 

During the holidays, like everyone else, caregivers and the loved ones they care for want to be involved in holiday festivities: attending parties, gatherings, concerts and events. The holidays are time to connect with friends, relatives who live states away, nieces, nephews, grandchildren, etc. Those who care for caregivers can help the holiday season be an enjoyable one by offering support, participating in planning, and sharing in the responsibilities of caregiving.

 

If you need help making in-home care or respite arrangements, contact Area Agency on Aging of Western Michigan at 888.456.5664 or aaainfo@aaawm.org.

 

 

 

Protecting Ourselves from Fraud — Watch out for ‘fake bills’

 

By Regina Salmi, Area Agency on Aging of Western Michigan

 

A few weeks ago, I came home to an envelope on my kitchen counter and a note from my mother-in-law, stating “I received this bill. I will pay it tomorrow.” It was a bill for $179.00. I called her immediately and told her not to pay the bill. Her response, “Well, I already put a check in the mail.”

 

My mother-in-law didn’t owe anyone $179.00. She knew there was something wrong with the bill, which is why she brought it to my house and left a note. In the two hours between the time she left my house and I returned her call though, she convinced herself it was something she must owe, wrote out a check and put it in the mail. It took several phone calls, a check cancellation fee, and three days to resolve the issue. At the end of it, my mother-in-law exclaimed, “Why I’ve never gotten into so much trouble for paying a bill!”

 

Of the many scams out there right now, one of them involves ‘fake bills’. Scammers produce mailings pretending to be companies like Consumers Energy, AT&T, and even the IRS — companies with whom most people would likely have an account. These mailings claim that there is a past-due amount and the bill needs to be paid immediately to avoid legal action.

 

These scams prey on values like stewardship, responsibility, trustworthiness, and honesty. They also prey on fear. People like my mother-in-law would be troubled to think they owe a utility company money and inclined to pay it immediately. When people pay these fake bills though, they lose more than money. In the process of paying, whether by check or credit card, they are releasing even more personal information to these criminals. In addition, because they fell for the scam, their information is sold to other unscrupulous people for future scams. An innocent person can become stuck in a terrible web of fraud.

 

It’s important that we begin to develop behaviors to protect ourselves from those who want to take advantage of us. There are actions we can take to avoid becoming their prey when we encounter these scams.

 

Don’t Panic. Even if something says, “Pay Immediately!” you can allow yourself 3-5 days to make sure the bill is legitimate. It is much more difficult to unpay a bill than it is to pay it.

 

Be skeptical. Did the bill come in a different envelope than your usual bill? Does the account information match your current account information? Do you owe this company money? Nancy Kropiewnicki, AAAWM Contract Administrator and Coordinator of the Kent County Elder Abuse Coalition, advises, “Being skeptical needs to be our first response when we receive these requests and we need to take the time to make sure it is legitimate before we send anyone our money.”

 

Check your records. Confirm the accuracy of the bill. Whether we write it down, keep a file of previous bills, use our bank’s bill pay service, or sign up for an online account with companies we do business with, we should be able to find out rather quickly whether we owe money.

 

If you’re questioning a bill, compare account numbers. Often the fake bill has a completely different account number than your actual account. Additionally, Kropiewnicki warns, “Do not call the phone number listed on the bill as it is most likely fraudulent. Look up the company’s phone number on a previous bill, the phone book or Google and call to verify the authenticity of the bill.” Calling the number listed on the bill could result in more scams coming your way.

 

Get another set of eyes on it. Do you have a friend or family member who would agree to be your go-to person for questionable bills/requests for payment? If you don’t have someone, you could ask your bank teller to review it, a staff person at your senior center, or trusted member of your church. It’s important to have another person look at it who might be able to notice oddities about the bill that you did not. 

 

Educate yourself. The Michigan State Attorney General website has a page dedicated to consumer alerts. You can also access help and resources from the Consumer Financial Protection Bureau.

 

The bottom line is take your time. Kropiewnicki states, “Scammers use fear tactics to frighten people into paying phantom bills. They threaten legal action and arrest. Don’t fall for it!”

 

If you believe you have been a victim of fraud, contact your local law enforcement agency for help. Financial exploitation can also be reported to Adult Protective Services at (855) 444-3911. If you’re not sure where to turn, you can also call Area Agency on Aging of Western Michigan at (888) 456-5664 or email us aaainfo@aaawm.org.

Resistance to Assistance: Empowering Older Adults with Choice

By Regina Salmi, Area Agency on Aging of Western Michigan

 

As we age and those we care about age alongside us, we eventually enter the territory of difficult conversations and decisions. One of the most difficult discussions with a loved one is the recognition that a loved one needs more help than they currently have. Today, nearly a third of older adults live alone. Often, other family members will step up to help, but as the need for assistance increases many family members find that they do not have enough hours in their lives to provide the help that is necessary. While the caregivers might recognize the need for more help, the person who actually needs the help might disagree, even outright refuse help. 

 

The range of options as we age has dramatically expanded, because we’ve come to recognize that the most ideal situation for older adults is to be able to remain in our own homes as we age. Now the care comes to people, right into their own home, rather than needing to move to a nursing home for care. Support services are now available, even for lower income adults, making it possible for them to continue living independently. One would think anyone would be thrilled to learn about these options, but often, family members discover just the opposite. When presented with the possibility of having care come to them, some people resist assistance. What can we do?

 

The first step is to recognize that our loved one has been an independent, capable person, making their own decisions, and determining their life direction for decades. They do not want to hear what other people think is best for them.

 

Julie Alicki, a Social Work Consultant and Certified Advanced Dementia Practitioner with Area Agency on Aging of Western Michigan, states, “All too often an older child attempts to tell their parent what is “good” for them and in the process builds resentment because the parent feels that their child is trying to tell them what is best for them, when really they are the experts in their own life.”

 

It’s not wrong to present our loved ones with good options, but it is important that we remember they are self-determined individuals. Alicki suggests, “Using facts instead of emotional pleas for them to make changes is usually the best way.” This approach respects them as the main decision maker in their own life.

 

Timing is also important. All too often, families wait until either they are at their wits’ end or there is a crisis before they seek help. Wanting to establish in-home services for a loved one might be a good thing, but too much all at once can be overwhelming, presenting a dramatic change to a person’s life and their environment.

 

Alicki, who meets with individuals and their family members daily to review these options, advises families to “[Bring] help in gradually, for instance having someone come in one time per week for 2-3 hours to clean, is easier than to wait until a person needs help with everything and trying to have someone in the house numerous times per week; start slow and work your way up.”

 

As they become used to the change and recognize the benefits of the assistance, they may be open to more.

 

There will always be bumps in the road. Thankfully, there are professionals like Alicki who can help navigate them. If this is a conversation you need to have with a family member, contacting Area Agency on Aging of Western Michigan’s Choices for Independence program might be a good place to start. They are able to look at the situation and help individuals and families understand the range of options available to help them continue living at home. To make an appointment, call 888.456.5664 or email aaainfo@aaawm.org.

Caregivers Corner: Empowering Seniors with Technology

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By Regina Salmi and Kendrick Heinlein, Area Agency on Aging of Western Michigan

 

The use of smartphones, tablets and computers has become firmly integrated into our daily lives. Even the most resistant adopters of electronic devices in their daily lives often find themselves on the way to their local library or a family member’s house in order to ‘get online’ to complete an important task. Fast-moving technologies can make once simple tasks like banking or ordering from a catalog difficult for those who have not stayed up to date with changes.

 

While in many ways it can seem like technology has overtaken our lives, it has brought us many opportunities we previously didn’t have. Being able to place a video call to grandchildren who may live miles and miles away from us, or to consult with a physician and get help without an appointment, enriches our everyday experience. Using electronic devices can also empower us, increase our independence and safety, and reduce isolation by connecting us to our communities.

 

In May, the Pew Research Center (2017), released results on a study of the use of technology by older adults and the results indicated a significant increase of electronic devices in the few years. Since 2011, the use of smartphones among older adults increased 35%. Today 4 in 10 adults age 65+ own a smart phone. There were similar increases in tablet use. One third of seniors own a tablet, like an iPad, which is a 19% increase from 2010. These results indicate that older adults are just as connected as other age groups, yet for many older adults, their devices seem more a hindrance than a help in their daily lives.

 

While 75% of older adults surveyed in the Center’s study are online several times a day, only 26% of those same adults feel confident in their use of electronic devices. There are several factors that contribute to this experience, but one of the main ones is the feeling of disorientation that older adults sometimes experience when they first get a smartphone, tablet or computer. Well-meaning family members, may get a device for a family member, set it up for them with passwords and security questions they don’t share with the new owner, and then become impatient with them when the device isn’t working properly.

 

Seniors will often limit themselves to only using features of their devices that they are certain they know how to operate, like making a phone call or playing a favorite game, missing out on a world of functions and apps that can actually enhance their lives and help them continue to be independent.

 

There are many organizations working to help seniors become more comfortable and proficient on using electronic devices throughout the nation. Public libraries are a great resource for seniors to learn the basics about how to use computers and even tablets and smartphones. Area Agency on Aging of Western Michigan (AAAWM) is developing a class to teach seniors how to use their devices, and show them specific applications available that can support their independence and connection to their communities. We’ll also teach seniors how to protect themselves from scams while on the internet.


On Tuesday, August 22nd from 1-3 pm as part of Family Caregiver University, AAAWM will be introducing our new technology class. On this day, participants will learn the best ways to integrate new technology into the lives of older adults, some of the assistive technologies built into many devices, review apps that can help caregivers manage their lives, as well as give a preview of an upcoming course designed specifically to help seniors use mobile devices like a smartphone or tablet. The class will take place at Area Agency on Aging located at 3215 Eaglecrest Dr. NE, Grand Rapids, MI 49525.


For a full list of Family Caregiver University classes provided by the Caregiver Resource Network, please call 888.456.5664 or go here.


Caregiver’s Corner is provided as a public service of the Caregiver Resource Network. The Caregiver Resource Network is a collaboration of West Michigan organizations dedicated to providing for the needs and welfare of family and professional caregivers within the community. Funded by the Area Agency on Aging of Western Michigan with Older American’s Act Title IIIE, Family Caregiver Support funds.

Caregivers need time off to take care of themselves

By Area Agency on Aging of Western Michigan


Being a caregiver is one of the most difficult roles to fulfill, yet with the population of people age 60+ continuing to grow, it is a role that 1 in 3 people find themselves taking on. Some of us are thrust into caregiving due to an illness or an accident. Oftentimes though, we discover that the caregiving role has crept in and slowly taken over our lives.


It might start out simple — taking a loved one to the grocery store on occasion. Then occasionally turns into every Wednesday at 3:00 p.m. along with doctors’ appointments several times a month. On these trips you notice difficulties with money or paperwork, so you double-check their bills, discover they are overpaying, and now you’re a shopper, bill payer, and health advocate. Sarah Sobel, LMSW, Caregiver Resource Coordinator at Area Agency on Aging of Western Michigan said, “When I talk with caregivers, often times I go through some daily living tasks and I ask them about how much assistance they are providing to their loved one with these activities. Many caregivers don’t realize how much they are providing assistance on a daily basis until it is reflected back to them.”


We discover we’ve become a caregiver and didn’t even know it.


What starts out as lending a hand gradually grows into another job. The National Alliance for Caregiving estimates that caregivers spend at least 20 hours per week caring for a loved one. Yet, many people in this position still don’t consider themselves caregivers, especially if their loved one continues to reside in their own home. We regard these tasks as the duties or responsibilities that a spouse, a child, a parent or even a friend undertakes for a person they love, so we juggle the caregiver role with other parts of our lives, like our career, family and social life.


Fulfilling the duties of caregiver without recognizing that we are a caregiver can result in stress, anger and ultimately burnout, putting our own health and well-being at risk.


Sobel said, “This is why I encourage caregivers to build a village — whether formal or informal — for the times when caregiving becomes hard to handle. Do they have a friend they can call to sit with their loved one, while they take a walk? Maybe their loved one is a good candidate for an adult day program — where they might receive some attention and the caregiver can have some time off to take care of themselves.”


When we recognize ourselves as caregivers, we embrace that we are going above and beyond typical expectations, and we also then come to understand that taking care of ourselves is paramount to our being able to take care of others.


This realization also opens doors to resources that can help support us in our new role.


“An important part of my work at Area Agency on Aging of Western Michigan,” Sobel shared, “is to provide the caregivers with education. These classes are a great way for caregivers to come together and learn about some of the issues they are facing.”


Taking advantage of the resources available in our communities helps caregivers build that “village” Sobel said is important, “In these classes, caregivers can come together — to share with each other about their experiences” and begin building a support network. Getting connected to resources early can also help us assess the growing needs of the person we’re caring for and, if necessary, get connected to professional caregiving services.


If you’re interested in understanding more about caregiving and the resources available, contact Area Agency on Aging of Western Michigan at 888.456.5664 or email aaainfo@aaawm.org. You can also visit the Caregiver Resource Network website. Caregiver Resource Network and Area Agency on Aging of Western Michigan can be found on Facebook.

Don’t be duped! Guarding ourselves against fraud


By Regina Salmi

Area Agency on Aging of Western Michigan

Every year, millions of Americans are victims of scams or fraud. It is estimated that approximately 11% of the population experiences loss of money or personal property annually. While it can happen to a person at any age, older adults are often the most frequent targets for fraud. Older adults often have access to funds, have excellent credit and own their homes, making them attractive targets for criminals. In fact, older adults lose an estimated 2.9 billion dollars a year to fraud.
These are the current scams particularly targeting older adults:

  • Grandchild Scam: A caller will sound distressed and claim to be a grandchild in trouble or in danger and beg to have money wired to them immediately. The best thing to do is to hang up and call family members to insure everyone is safe and sound.
  • IRS Scam: A person could receive a call, an email or an official-looking letter, demanding immediate payment. They are told information will be forwarded to local law enforcement officials for arrest if they fail to pay. This is not the way the IRS collects debts. If you don’t owe taxes, hang up immediately or delete the email without opening it. If you do owe on your taxes, call the IRS at 800-829-1040 for assistance to pay them.
  • Gift Cards: Many people are being tricked into buying hundreds of dollars in gift cards or pre-paid money cards and sending them to a person in order to receive a prize, pay off a debt, purchase goods or services, or to help a grandchild pay off student loans. There isn’t any legitimate business conducted this way, so refuse any request to pay with gift cards or pre-paid credit cards.

While it seems there are scams everywhere we turn, there are a few ‘rules of thumb’ we can use to protect ourselves from being fooled:

  • If it sounds too good to be true — it is. Criminals feed on our desires by offering us goods or opportunities we wouldn’t, in reality, be able to attain: vacations, money, miracle cures, property, etc. You can be sure there is always a hidden cost and we end up losing much more than we would have ever gained.
  • Never send money to someone you do not know. Any business or government agency you owe money to will send you the request through the mail. If a paperless billing notice arrives in your email and you didn’t initiate it, call the company directly to confirm it is from them.
  • Do not give personal or financial information to someone who calls, emails or shows up at your door. Avoid giving out your bank account, credit card or Social Security number unless you are positive you know who is requesting the information. Businesses you have accounts with will ask you to verify some information to make sure it’s you, like the last four digits of your social security number, but they are confirming your information — not receiving it for the first time.
  • If you get an email or pop-up message that asks for personal or financial information, do not reply, open any attachment or click on any link in the message. Legitimate companies don’t ask for this information by email and you’re often opening a door to identity theft. You also risk downloading viruses or software that collects your personal information and/or disables your computer’s security.

It’s important that we protect ourselves and share tips and information with family and friends who might also fall prey to these schemes. If you’re ever unsure about whether you might be the victim of a scam there are several resources available to you.

The Kent County Elder Abuse Coalition updates current scams frequently on their website: http://www.protectkentseniors.org. You can call them at 855.444.3911.

The Michigan Attorney General also has a consumer alert web page here. If you believe you may be a victim of a scam, you can call them at 877.765.8388.

Senior Living: Thanks and Giving: Volunteer opportunities for older adults

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By Amanda Haberlein

Public Relations/Communications Coordinator

Area Agency on Aging of Western Michigan

 

This time of year many may reflect on what they have to be thankful for and for some, this includes a desire to volunteer their time to help others. While older adults are able and welcome to volunteer anywhere, some find it more appealing to volunteer with organizations that cater specifically to older adults. The following agencies either utilize senior volunteers throughout the community or use volunteers to serve older adults specifically.

 

Friendly Visitor Program – This program pairs volunteers with older adults who feel extremely isolated, lonely or are homebound. Volunteers make weekly social visits with the goal of providing companionship and helping seniors remain mentally and physically active and connected to their community. The Friendly Visitor program accepts volunteers of all ages who want to make a positive impact on the life of a senior. They are partnered with an older adult for flexible one hour weekly visits and are encouraged to commit to at least one year with the program, although many build lasting relationships

 

To find out more, contact Spectrum Health Visiting Nurse Association Volunteer Services at 616-486-3956.

 

Retired Senior Volunteer Program (RSVP) – This organization pairs older adult volunteers with non-profit agencies within Kent County.  Senior volunteers can work in a number of ways including transporting older adults to medical appointments, providing other older adults with companionship, serving in food pantries and tutoring early elementary grade students to increase literacy, and much more. RSVP staff can help volunteers identifying opportunities within these focus areas that best match with their interests and/or skills.

 

For more information, contact Senior Neighbors’ RSVP program at 616-459-9509

 

congregate_20meal_20high_20res-2Senior Companion Program –The program trains and provides a stipend for low-income seniors to care for older adults who are homebound, frail or who have mental and/or physical disabilities. Volunteers may come to the home to provide companionship for the senior, a break for a family caregiver, or companionship and support at a congregate meal site where seniors eat together. These visits often help older adults overcome feelings of loneliness and isolation some older adults experience.

 

For more information on this program, contact Senior Neighbors at 616-459-6019.

 

Meal Drivers and Packers – Meals on Wheels Western Michigan is always looking for volunteers to either help package or deliver home delivered meals. Volunteers can be any age and ability who are interested in helping provide nutritious meals to homebound seniors.

 

For more information on this program, contact Meals on Wheels West Michigan at 616-459-3111.

 

Still want to volunteer, but none of the above opportunities seem like a good fit for you? Check out Heart of West Michigan United Way’s Volunteer Center for opportunities organized by topic, location and keywords. For more information, visit http://connect.hwmuw.org/

 

For more details on Area Agency on Aging of Western Michigan or services specific to older adults, visit www.aaawm.org or call at 616-456-5664.

Senior Living: Open Enrollment Season for Medicare Starts Oct. 15

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By Amanda Haberlein,

Public Relations/Communications Coordinator for the Area Agency on Aging of Western Michigan

 

Each year Medicare offers an Open Enrollment period for those who have a Medicare Part D prescription drug program. Open Enrollment begins Oct. 15 and lasts through Dec. 7 and is the time when Medicare beneficiaries are encouraged to review their current plan and determine if it is still the best option to fit their current needs. This is the only time during the year that beneficiaries can make changes to their prescription coverage so it’s important that they review all the factors when making their decision.

 

areaonagingIn fact, the Michigan Medicare/Medicaid Assistance Program (MMAP) which utilizes volunteers to help people make informed health care decisions, including choosing a prescription coverage plan, recommends people follow the five steps below during Open Enrollment.

 

Five Steps to Choosing the Best Medicare Part D Prescription Coverage:

 

Review your current plan. Experts recommend that everyone reviews their current plan, even if you are happy with the coverage you have received. Plan information can change each year resulting in changes to medications that are covered, premium prices and even the co-pay amounts. Just because your current plan has met your needs, doesn’t mean it will continue to for the next year. Make note of any changes you see in your current plan and if they don’t work for you be sure to look at the other options available. If you are still happy with your current plan after you’ve reviewed any updates, simply do nothing and you will remain enrolled in the same plan.

 

Consider ALL your medications. It’s not uncommon to be prescribed a medication that you weren’t taking at this same time last year. Be sure to have a current list of all the medications you are taking and check each one against the plan you are considering to see if it’s covered and what the cost will be. Don’t assume that just because it is a low cost medication or well known drug that it will be covered in all plans. A simple way to start is to visit www.medicare.gov and input all your medications. They will then generate a list of plans that will cover those prescriptions. Again, you need to review those plans for things such as premiums, co-pays and coverage amounts before making a final decision.

 

See if you qualify for help. Experts encourage those on a fixed income to see if they qualify for help through the Extra Help, Medicare Savings or the Medigap Subsidy Program. Extra Help is a Social Security program that helps to reduce or eliminate prescription plan premiums, deductibles and copays for covered medications. The income limit for the Extra Help program is $1,505 for a single and $2,023 for a couple (asset limits of $13,640 for single and $27,250 for a couple). The Medicare Savings Program is a Medicaid program that will pay the Medicare Part B premium, with income limits of $1,010 for single and $1,355 for a couple (assets must be below $7,280 for single and $10,930 for a couple). The Medigap Subsidy Program through the Michigan Health Endowment Fund will provide assistance with Medigap premiums if the beneficiary has a participating policy. The income limits for this program are $1,485 for a single and $2,003 for a couple, with no asset limit. The financial assistance plans can make prescription costs more affordable for those on fixed incomes. Experts say often people are unaware that these programs are available to help and can often make a big difference for those who qualify.

 

Don’t procrastinate!  Even though Open Enrollment seems like a long time, experts encourage people not to procrastinate and to start researching early. “We encourage people to start right away, this way if they run into questions they have time to get their questions answered and they aren’t left scrambling,” said Bob Callery, Program Coordinator at MMAP. “During Open Enrollment, our volunteers across the state as well as those that work at Medicare receive a lot of phone calls and it may take a day or two to return calls and sometimes longer, depending on the call volume. Any technical glitches with the medicare.gov website can make people anxious, so we always encourage starting early.”

 

Ask questions! Changes to your Medicare Prescription coverage can only be made during open enrollment, which means if you make a mistake you will be stuck for the rest of the year. Mistakes can translate into increased costs and confusion about coverage.  Experts encourage asking questions to make sure you understand your coverage. “Medicare and the Prescription Drug Plans can be confusing for a lot of people, which is why we have volunteers to help,” said Callery. “If you have questions, you can look at the Medicare.gov website, call Medicare directly or call MMAP. We just ask that you understand we may not be able to return your phone call the same day, depending on call volume, but we do everything we can to answer all the questions that come to us.”

 

Experts also encourage those with the Blue Cross Blue Shield Legacy Medigap plans to contact MMAP today as Blue Cross Blue Shield announced this summer that they are raising the monthly premium for these plans starting January 2017.  For many people, these premium prices can be a significant increase to their monthly budget.  MMAP volunteers can help individuals review their options if they are enrolled in one of the BCBSM Legacy plans and wish to find a better option.

 

The Michigan Medicare/Medicaid Assistance Program (MMAP) is a free and unbiased statewide program made up of volunteers who can help you sort through Part D information. Volunteer counselors have gone through extensive training and can help navigate the maze of Medicare and Medicaid. To speak with a counselor, contact 1-800-803-7174.

 

Have questions on services for older adults and caregivers? Contact the Area Agency on Aging of Western Michigan at 616-456-5664 or 888-456-5664 or visit  www.aaawm.org for more information and resources.