From left: ACI-NA Marketing, Communications & Customer Experience Committee Chair Heather Shelbrack, Gerald R. Ford International Airport Authority Marketing and Communications Manager Haley Abbas, Gerald R. Ford International Airport Authority Communications and Events Associate Heidi Groenboom and ACI-NA President and CEO Kevin M. Burke. (Photo Courtesy, Airports Council International – North America)
The Gerald R. Ford International Airport Authority received the Peggy G. Hereford Award for Overall Excellence in Airport Marketing, Communications and Customer Experience from the Airports Council International – North America (ACI-NA) at its annual awards, held on Oct. 29 in San Francisco.
Recognized as the highest honor an airport can earn for marketing and communications, the Peggy G. Hereford Award is given to the airport with the most category wins at the Excellence in Airport Marketing, Communications and Customer Experience Awards. Marketing and Communications Manager Haley Abbas and Communications and Events Associate Heidi Groenboom were at the event to accept the award, which also recognized first place wins in four categories.
“We are extremely proud ACI-NA has recognized the Airport’s marketing efforts led by Haley and Heidi,” said Ford International Airport Authority President and CEO Tory Richardson. “This award reflects our continued efforts to make a meaningful impact in the aviation industry.
“From creative advertising, robust public relations and innovative guest experience efforts, our team works to position the Gerald R. Ford International Airport as West Michigan’s gateway to the world. These awards were incredibly competitive, further underscoring the excellent work coming from our dedicated teams.”
This year, nearly 400 entries across 25 categories were submitted to ACI-NA, showcasing the top airports across North America and the efforts of their dedicated airport staff to creatively market, promote and communicate their airport’s customer service capabilities and initiatives.
“We work hard to show the value the Ford International Airport delivers to our community,” Abbas said. “It is incredibly special and humbling to be recognized by our peers for our efforts to enhance our marketing and communications so we can continue to serve our community in an intentional and thoughtful way.
“We also thank our advertising partners at Extra Credit Projects, who have worked alongside us to elevate our brand and provide ongoing creative services.”
In addition to the Peggy G. Hereford Award, the Ford International Airport won individual awards in the following categories:
Annual report, recognizing the annual report that best projects a positive image for the airport through well-written and well-organized content, excellent design and well-conceived overall packaging.
Print communications, recognizing excellence in brochures and print advertising to highlight a specific event, industry segment or special offer.
Community education and outreach, recognizing airports with the most creative and effective community outreach and aviation education programs conducted online, inside or outside the airport.
Marketing programs for a small airport, recognizing the airport that best demonstrates how marketing programs help define an airport’s product or service and create a strategy for communicating the message that will produce growth.
Since its formation in 1990, the Excellence in Airport Marketing, Communications and Customer Experience Awards have recognized the quality of work, abundance of talent and creativity within the airport industry’s marketing, communications and customer experience fields.
Allegiant Travel Company today announced 44 new nonstop routes, including 11 to three new cities: Gulf Shores, Alabama, Colorado Springs, Colorado and Columbia, South Carolina. To celebrate this significant expansion, the company is offering one-way fares on the new routes as low as $39.*
The flights, starting in February, will expand the airline’s network options in 51 cities around the country, offering convenient, affordable air service to premier vacation destinations. With many travelers being mindful of their spending, Allegiant is committed to providing budget-friendly options that allow customers to enjoy their dream vacation. Additionally, the airline has added three airports to its network: Gulf Shores International Airport (GUF), Colorado Springs Airport (COS) and Columbia Metropolitan Airport (CAE).
“We’re excited to announce that Allegiant is expanding nationwide, offering even more travel options to our customers,” said Drew Wells, Allegiant’s chief commercial officer. “These additions reflect our ongoing commitment to meet customer demand. By connecting more cities, we’re making it easier for travelers to visit family and friends, access top leisure destinations, and create new memories. Our research shows that customers increasingly want affordability and convenience when they fly. Our low-cost fares and nonstop flights make Allegiant a top choice for leisure travelers.”
The new routes from Gerald R. Ford International Airport include:
Myrtle Beach, South Carolina via Myrtle Beach International Airport (MYR) – beginning May 22, 2025 with one-way fares as low as $59.*
Jacksonville, Florida via Jacksonville International Airport (JAX) – beginning May 23, 2025 with one-way fares as low as $59.*
“This investment from Allegiant Air further connects West Michigan with the world,” said Tory Richardson, president and CEO of Gerald R. Ford International Airport Authority. “With the addition of Myrtle Beach and Jacksonville, Allegiant now offers 18 nonstop destinations for our travelers. We’re grateful for their continued partnership and excited for passengers to explore these new locations.”
*About the introductory one-way fares:
Seats and dates are limited and fares are not available on all flights. Flights must be purchased by Nov. 20, 2024 for travel by July 25, 2025. Price displayed includes taxes, carrier charges & government fees. Fare rules, routes and schedules are subject to change without notice. Optional baggage charges and additional restrictions may apply. For more details, optional services and baggage fees, please visit Allegiant.com.
The Gerald R. Ford International Airport Authority has completed its $8.5 million snow removal equipment building expansion, adding over 60,000 square feet for a total facility size of more than 117,500 square feet. This expansion will support the airport in accommodating increasing passenger demand and aircraft operations while ensuring safe, efficient air travel during the winter season.
“Today marks a major milestone in our ongoing commitment to operational excellence and safety,” said Ford International Airport Authority President and CEO Tory Richardson. “This expanded facility further equips our Airfield Maintenance team with the resources needed to keep our runways clear and operational in winter conditions, enhancing our ability to provide world-class service to our guests and community.”
Ford Airport Snow Removal Building Expansion. (Courtesy, Ford International Airport)
The newly expanded building consolidates all snow removal equipment in a state-of-the-art facility designed to protect it from the elements, thereby extending its operational lifespan. It will house the Airport Authority’s Airfield Maintenance team, known nationally for their innovative snow removal techniques, and store over 45 specialized vehicles, including snowplows that can quickly clear runways.
The project received support from the Federal Aviation Administration’s Bipartisan Infrastructure Law, which authorized up to $108 billion for public transportation—the largest federal investment in public transportation in U.S. history.
“West Michiganders are no strangers to snow, and when it coats our runways, it’s not just inconvenient, it’s dangerous,” said Congresswoman Hillary Scholten. “As more flights take off from Gerald R. Ford International Airport, we need reliable snow removal equipment – and you can’t have reliable equipment without protecting it against the elements.
“I’m thrilled that this winter, GRR will be able to utilize the brand-new snow removal equipment building – funded by the Bipartisan Infrastructure Law – to keep our taxiways ready for whatever this winter brings.”
During snow events, the Airfield Maintenance team can deploy multiple trucks to swiftly clear runways, maintaining safe conditions for all aircraft operations. The expanded facility ensures that this essential equipment remains in optimal condition, ready for immediate response.
The expansion supported 130 trade jobs during construction. FCC Construction, Inc. led the construction efforts, with design and construction administration support from DLZ and C&S Companies.
Gerald R. Ford International Airport, in partnership with HMSHost, is set to open a Bell’s Brewery location on Concourse B this winter.
“Since opening in 1985, Bell’s Brewery has been a beloved staple in our community,” said Gerald R. Ford International Airport Authority President and CEO Tory Richardson. “With an average of 10,000 passengers coming through our terminal daily—some of whom are first-time visitors to West Michigan—we are excited to showcase the vibrant local flavors of our region and hope all our travelers can enjoy the diverse options available to them.”
Restaurateur HMSHost, part of leading global travel experience player Avolta, operates more than 1,000 dining venues across North America, including partnerships with local businesses and brands to elevate travel venues and introduce regional culinary expertise to a global audience. The Bell’s Brewery location will feature classic favorites such as Oberon Ale and Two Hearted IPA, along with seasonal offerings and a menu of small bites and snacks.
“We are proud to partner with Ford International Airport and Bell’s Brewery to expand the concessions program and to bring a taste of place to the concourse through a dining venue inspired by a beloved, locally born brand,” said HMSHost Vice President of Business Development Bryan Loden. “Bell’s Tap and Table will make a traveler’s journey through the airport all the more exciting by offering great beer, delicious food and excellent hospitality.”
“Bell’s is proud of our Michigan-based roots and we’ve loved being able to bring exceptional craft beer to our communities for nearly four decades. Through this partnership, Michiganders on the west side of the state can now experience Bell’s at new occasions,” said Bell’s Executive Vice President Carrie Yunker.
Ford International Airport to open a Bell’s Brewery this winter. (Rendering Courtesy, Ford International Airport)
Ford International Airport and HMSHost continue to offer a variety of restaurants, shops and amenities, including Founders, Firehouse Subs, INK by Hudson, Starbucks and more. For more information about the amenities offered at the Ford International Airport, visit FlyFord.org/amenities.
The Gerald R. Ford International Airport Authority is thrilled to announce the grand opening of its Sensory Room, located at the beginning of Concourse A. This new area is designed to offer support to travelers with sensory sensitivities.
The Sensory Room is intended to provide a therapeutic setting that helps individuals feel comfortable in their surroundings. The space is designed to minimize overstimulation and provide a calm and inclusive environment for individuals of all ages with cognitive and/or development disabilities.
(Courtesy, Ford International Airport)
“We are pleased to continue our commitment to enhancing the airport experience for all travelers,” said Tory Richardson, president and CEO of the Ford International Airport Authority. “This room includes sensory aids that stimulate reactions, encourage communication, and reduce agitation and anxiety sometimes caused by air travel.”
Developed in partnership with Disability Advocates of Kent County, the Sensory Room is intended to provide a calm and controlled setting that offers a sense of familiarity for travelers. The space is divided into four different zones, including:
Transition Zone: Provides a comfortable adjustment from one sensory experience to another.
Active Zone: Engages multiple senses through various activities.
Respite Zone: Offers sensory separation and recalibration in a public setting.
Airplane Simulation Zone: Prepares individuals for new sensory situations to decrease anxiety.
Sensory Room. (Courtesy, Ford International Airport)
“We would like to thank Delta Air Lines and Aero BridgeWorks Inc. for their support of this project and for their donation to the Airplane Simulation Zone, which will help travelers practice the process of boarding a plane, walking on a jet bridge and finding their seat,” Richardson said.
Additional features in the Sensory Room include an activity wall, campfire sitting area, soft surface play area and more.
The Sensory Room is now open to travelers and can be accessed through a call button next to the entrance door.
Gerald R. Ford International Airport has been certified through the Airports Council International’s Airport Carbon Accreditation (ACA) program. The program is recognized internationally, with airports across the globe participating.
ACA includes a framework that helps airports identify, manage and ultimately reduce carbon emissions. The program comprises seven levels of certification, each of which represents a unique phase in carbon emission identification and reduction.
The Ford International Airport was certified at “Level 2,” which recognizes ongoing reductions in carbon emissions and sets goals for future carbon management. To date, the Ford International Airport continues to transition light fixtures to LEDs throughout the terminal and on the airfield. In addition, the terminal lighting system integrates efficiency measures such as light sensors in all the restrooms, private offices and passenger space in Concourses A and B. The Ford International Airport’s newly expanded Concourse A includes energy efficiency design as well. The design of Concourse A focused on leveraging building performance to enhance energy efficiency; there is a 70% energy reduction goal from 170 kBTU/sf/year down to 51 kBTU/sf/year.
“The Ford International Airport is committed to environmental and sustainable leadership,” said Tory Richardson, president and CEO of the Gerald R. Ford International Airport Authority. “This is just the beginning of ongoing efforts as we continue our journey to reduce our environmental footprint in the West Michigan community.”
As a part of the ACA program, the Ford International Airport has developed and is implementing a carbon management plan to continue reducing emissions from sources under its control. The Ford International Airport has published its carbon reduction policy commitment with a goal of 20% reduction in Scope 1 and 2 emissions per passenger (measured in kilograms per passenger) by 2035 compared to 2021 levels.
“We are thrilled to receive this certification as it underscores our commitment to sustainable aviation and responsible carbon management,” said Michelle Baker, environmental manager for the Ford International Airport Authority. “Our team has worked incredibly hard over the past three years to reduce emissions.”
Recognition of the Ford International Airport’s certification took place during the Airports Council International – North America’s (ACI-NA) 2024 Annual Conference in Grand Rapids in September 2024. It is one of only 57 commercial airports in North America to successfully become certified through this program.
“Congratulations to the Ford International Airport,” said Kevin M. Burke, president and CEO of ACI-NA. “This achievement will contribute to our industry’s shared vision of achieving net zero emissions by 2050. We look forward to continuing our collaborative efforts with airports to further reduce our collective carbon footprint.”
Allegiant Travel Company today announced eight new nonstop routes to 13 cities around the country. To celebrate, the company is offering one-way fares on the new routes as low as $39.*
The new route to Gerald R. Ford International Airport in Michigan includes:
West Palm Beach, Florida via Palm Beach International Airport – beginning Nov. 14, 2024, with one-way fares as low as $69.*
“We’re grateful to our partners at Allegiant Air for their partnership in connecting West Michigan with the world,” said Tory Richardson, president and CEO of the Gerald R. Ford International Airport Authority. “Palm Beach will become Allegiant’s 16th nonstop route from our airport. We hope travelers visiting this vibrant destination will enjoy new cultural attractions, diverse entertainment experiences, and fun for the whole family.”
Allegiant’s full network expansion announced today includes 11 additional cities. For more information on the expansion, click on Allegiant.com.
*About the introductory one-way fares:
Seats and dates are limited and fares are not available on all flights. Flights must be purchased by July 17, 2024, for travel by Feb. 9, 2025. Price displayed includes taxes, carrier charges & government fees. Fare rules, routes and schedules are subject to change without notice. Optional baggage charges and additional restrictions may apply. For more details, optional services and baggage fees, please visit Allegiant.com.
Ford Airport selects local artist Dania Grevengoed to create 12 murals to greet guests driving to and from the airport. (Courtesy, Ford International Airport)
The Gerald R. Ford International Airport Authority is pleased to announce that Dania Grevengoed has been selected to create 12 murals to greet guests driving to and from the Gerald R. Ford International Airport.
“We are thrilled to welcome Dania and her artistic talent to the Airport,” said Tory Richardson, president and CEO of the Ford International Airport Authority. “As part of our efforts to create a memorable journey for everyone, we hope these murals will be enjoyed by guests and will celebrate the creativity and nature in West Michigan.”
Located on the concrete beams in the median between John J. Oostema Blvd. and 44th St., Grevengoed’s installation will represent native plants of West Michigan.
“The opportunity to portray the native plants of the home I love is the project of a lifetime,” Grevengoed said. “I am honored that my work greets everyone entering and leaving Gerald R. Ford International Airport. I hope these plants bring a little beauty and peace to each traveler’s journey.”
The artwork—titled Growth (but they’ve been here the whole time)—features magnified botanical line drawings of native plants that emphasize their beauty and ecological importance to the region.
Local artist Dania Grevengoed. (Courtesy, Ford International Airport)
“I paint overlooked and under-appreciated beneficial plants at a much larger size to help make them noticed—to have people appreciate the necessity of these plants,” Grevengoed said. “My work is an ode to the green growth of our home.”
The murals’ colors correspond to the habitat that each plant comes from—blues for wetlands, tan for dunes, green for woodlands and white for plants found in multiple habitats.
Thanks to support from the Frey Foundation, the Ford International Airport Authority continues its commitment to showcasing local artists through its public art program. Learn more at FlyFord.org/art.
The Gerald R. Ford International Airport Authority is pleased to invite participants to join the annual GRR Runway 5K and one-mile fun run on Saturday, June 1.
Registration is open for this unique race, providing walkers and runners with a rare opportunity to compete on an actual airport runway. The race will commence north of the economy parking lot, onto taxiway Juliet, and runway 8L/26R—the Airport’s general aviation runway—before concluding back at the parking lot.
Race-day registration and packet pickup will begin at 7 a.m., with the 5K race starting at 9 a.m. The one-mile fun run will begin at 9:05 a.m. Awards for the top three overall males, females and individual age groups will be presented at 10:15 a.m.
Early packet pickup takes place from 4 p.m. to 7 p.m. on Friday, May 31 at The Runnery located at 5361 Alpine Ave. NW in Comstock Park.
Special Olympics Michigan charity partner
The charity partner for this year’s event is Special Olympics Michigan. This nonprofit is dedicated to creating a world of inclusion and community, where everyone is accepted and welcomed, regardless of ability or disability.
Through year-round sports competitions and programs for kids and adults with intellectual disabilities, Special Olympics Michigan provides access to free inclusive health services and equips schools with anti-bullying resources. With programs always free of cost to thousands of residents across Michigan, the organization relies on community support to achieve its mission.
“We look forward to welcoming participants to our runway for this family-friendly event,” said Tory Richardson, president and CEO of the Ford International Airport Authority. “This race provides a unique experience to run or walk on a course that is typically reserved for aircraft only.
“We are delighted to support this year’s charity partner, Special Olympics Michigan, as they continue to provide programming and resources for thousands of individuals in the community.”
Registration for the 5K begins at $44, and $30 for the one-mile fun run. Participants will receive a T-shirt, finisher medals for those who complete the 5K or fun run, post-race snacks and beverages, awards for top finishers and free finisher’s photos.
“As an organization that seeks to encourage inclusion and joy through sport for athletes of all abilities, this partnership with the GRR Runway 5k is one that we are so proud of and incredibly grateful for,” said Kristie Kigar, stewardship and engagement coordinator of Special Olympics Michigan. “Since all of our programs are provided at zero cost to our nearly 22,000 athletes and their families, the support provided through this event will allow the power of connection and community to continue to thrive throughout West Michigan and beyond!”
Ford International Airport’s two commercial aviation runways will be operational during the race.
Starting October 2024, Gerald R. Ford International Airport will increase connectivity to the West Coast with additional service to Las Vegas on Southwest Airlines.
“We’re grateful to our partners at Southwest for expanding their network and further connecting the West Michigan community with the world,” said Tory Richardson, president and CEO of the Gerald R. Ford International Airport Authority. “This will be Southwest’s eighth nonstop destination from our Airport and is a significant addition to their portfolio, providing travelers with more options and convenience when planning their trips.”
This new service – currently served by one other carrier at Ford International Airport – is scheduled to operate on the carrier’s Boeing 737, offering nonstop flights on select weekdays and weekends. Tickets are now on sale at Southwest.com.
“We continue to look for additional opportunities, within our current fleet capabilities, to produce revenue and connect Customers to what’s important in their lives,” said Brook Sorem, vice president network planning at Southwest Airlines. “We’re excited to add this route connecting two business and leisure destinations.”
The Gerald R. Ford International Airport Authority, in partnership with Grand Valley State University (GVSU), unveiled key findings from its new economic impact study.
The study assessed the role of Gerald R. Ford International Airport in driving economic growth and prosperity in the 13-county West Michigan region.
Results showed the Airport annually supports or contributes:
• 40,324 jobs
• $7.7 billion in economic activity
• $10.3 million in fiscal impact
• $1.3 billion in catalytic impact on household income
“The Airport plays a crucial role in facilitating economic growth and enhancing our community’s vitality,” said Airport Authority Board Chair Dan Koorndyk. “Through our diligent and intentional efforts, we have more than doubled our economic impact since our last study was conducted in 2015 and are on track to reach our goal of $10 billion in economic activity by 2030.
“We appreciate our partners at GVSU for helping to benchmark our progress so that we can continue to shape our strategic objectives to meet the evolving needs of our community.”
Total direct spending annually by visitors traveling through Ford International Airport equaled $637 million, with an average daily spend of $161 per person. When visiting the West Michigan region, visitors stayed an average of 4.43 days. Construction activity associated with the Airport also has been significant, supporting an average of 328 construction jobs each year over the last five years.
“As the gateway to and from West Michigan, maintaining connectivity is essential as it provides business and community partners with resources to stimulate job growth, retain employees and support local residents’ livelihoods,” said Ford International Airport Authority President and CEO Tory Richardson. “The Airport serves the fastest-growing region in the state, so it’s imperative that we continuously adapt and expand our services to meet the needs of our dynamic community.
“This ensures our area remains competitive nationally in attracting talent, businesses, tourism and more to further foster a vibrant regional economy.”
In 2019, the Airport announced plans for its $600 million capital expansion program known as ELEVATE, aimed at enhancing the guest experience and positioning the Airport for continued growth.
The projects in this program include:
• Expansion and widening of Concourse A, including the addition of eight new gates, new concession and retail options and modern amenities.
• Construction of Michigan’s first consolidated rental car facility.
• Expansion of the terminal curb front to consolidate all ticketing counters, implement a checked baggage inspection system to streamline operations and create a larger baggage claim space with additional carousels.
• Addition of a federal inspection station to support nonstop international commercial flights.
• Relocation of the air traffic control tower to accommodate terminal-area developments.
• Increased parking capacity with a North Lot garage.
To date, the Airport has invested a total of $205 million in ELEVATE projects. With these investments, the Airport is poised to remain a driving force in powering the local economy and providing connectivity to the region.
Christian Glupker, clinical affiliate professor of economics at GVSU, led the study.
“Gerald R. Ford International Airport has a vital role in facilitating air travel for the West Michigan region,” said Glupker. “However, that is not the only role the Airport has in the local region. The Airport is also an economic engine to the local economy, by generating $7.7 billion in economic activity, supporting 40,324 jobs and a $10.3 million fiscal impact.”
Nearly 4 million passengers in 2023
The Airport served a record number of passengers in 2023, with almost 4 million traveling through the facility. It is ranked as one of the fastest-growing airports in the U.S. by the Federal Aviation Administration and was recently named the best small airport in the country by USA TODAY.
For more information and to download the full report, visit FlyFord.org.
The Gerald R. Ford International Airport Authority broke ground Wednesday on its snow removal equipment building, or SRE. The $8.5 million investment will expand the existing Airfield Maintenance facility by over 60,000 square feet to support critical operations and accommodate forecasted passenger growth at the Gerald R. Ford International Airport.
“We are thrilled to celebrate this significant milestone in our ongoing commitment to further enhance operational efficiency while ensuring the safety of our staff, passengers and partners,” said Airport Authority Board Chair Dan Koorndyk. “This transformative expansion will accommodate the Airport’s increasing passenger demand while optimizing space for equipment and operations.”
The SRE building will be managed by the Airport Authority’s Airfield Maintenance team, which is responsible for maintaining more than 45 vehicles and equipment, including specialized snow removal machines designed for the aviation industry. The snowplows are twice the size of those used by county road commissions, measuring up to 26 feet wide and 78 feet long, enabling swift and efficient clearing of runways even in challenging weather conditions.
A rendering of the Snow Removal Equipment building. (Courtesy, Ford International Airport)
“We continuously strive for excellence in every aspect of our operations, and the groundbreaking of our snow removal equipment building showcases our dedication to providing world-class service to our community,” said Ford International Airport Authority President and CEO Tory Richardson. “The Airport Authority Airfield Maintenance team has been nationally recognized for their expertise in snow removal operations, receiving multiple awards over the years for their efficient and innovative processes.”
During snow events, snow removal operations include seven trucks or more in a conga line formation, swiftly clearing runways when there is three inches of snow or more. The team can plow two miles of runway in under 30 minutes, ensuring minimal disruption to airport operations.
The Federal Aviation Administration (FAA) has been a key partner in helping the Airport Authority secure funding to support the project through the Bipartisan Infrastructure Law. The FAA’s Detroit Airport District Office Manager John L. Mayfield Jr. provided remarks at today’s event on the impact of this project.
“The Bipartisan Infrastructure Law has given us a once-in-a-generation opportunity to build safer and more sustainable airports,” Mayfield said. “Ford International Airport has chosen to modernize their infrastructure by expanding their existing 57,000 square foot snow removal equipment facility by an additional 60,716 square feet.
“The expansion of the building will allow all snow removal equipment to be consolidated in the same area and protect it from the weather to extend its useful life. Snow removal equipment is critical to remove the presence of contaminants such as snow, ice or slush on airfield pavements which causes hazardous conditions that may contribute to airplane incidents and accidents,” Mayfield continued. “Therefore, protecting the airport’s investment in snow removal equipment from the elements allows for a more efficient response to weather events.”
Congresswoman Hillary Scholten has been instrumental in supporting infrastructure improvement projects at the Airport, further contributing to its growth for the benefit of the West Michigan community.
“West Michigan is on the move and our GRR airport is helping people come and go to keep pace with a modern economy,” said Congresswoman Scholten. “As one of the fastest growing small hub airports in the country, GRR has delivered with excellence no matter the weather.
“This brand new and expanded snow removal facility is going to help us update equipment that keeps snow off the ground and planes moving on time. Our snow removal team is the best in the business, and they deserve state of the art facilities to help them do their job, keep passengers and crew safe and everyone on time!”
The project is expected to be completed by this winter season and will support 130 trade jobs. FCC Construction, Inc and MTC will serve as the main contractors, with DLZ and C&S Companies supporting design and construction administration.
The Gerald R. Ford International Airport Authority broke ground Wednesday on its $135 million Terminal Enhancement Project (TEP) representing a significant investment in the Gerald R. Ford International Airport.
TEP will expand the west end of the terminal, aiming to increase capacity and incorporate sustainable elements to further optimize operations, minimize the Airport’s environmental footprint and enhance the guest experience. The expansion includes:
A Consolidated Baggage Inspection System (CBIS) on the lower level of the terminal, streamlining the checked luggage process from the airline ticketing counter through screening and onto the aircraft.
An Individual Carrier System (ICS) for baggage handling screening. This will make the Ford International Airport the first small-hub airport in the U.S. to install an ICS.
New ticket counter spaces and the consolidation of all airline ticketing counters to the west end of the terminal.
Expanded baggage claim area with larger carousels to facilitate a more seamless and modernized baggage claim process for arriving passengers.
“The Ford International Airport is experiencing tremendous growth, recently achieving a record-breaking year in 2023 for number of passengers served annually,” said Airport Authority Board Chair Dan Koorndyk. “The Federal Aviation Administration has recognized our Airport as one of the fastest growing in the country, and this investment in our facility will support this continued growth, serving our thriving community for years to come.”
TEP is part of the ELEVATE capital expansion program, which includes more than $600 million in critical infrastructure investments to accommodate passenger growth and air service demands.
Additional projects under the ELEVATE program include:
A federal inspection station (FIS) to support nonstop international commercial passenger flights.
The relocation of the federally owned air traffic control tower to make way for diverse terminal-area developments such as additional tenant hangars and more parking.
Michigan’s first consolidated rental car facility (CONRAC) to provide a dedicated facility for all rental car operations. The project broke ground in 2023 and is expected to be completed in 2025.
The expansion and widening of Concourse A which was completed in Spring 2024. This project added eight new gates, additional concession and retail options, modern amenities and more.
Additional parking capacity to accommodate increased guest traffic.
Ford International Airport Authority President and CEO Tory Richardson. (Courtesy, Ford Airport)
“The Airport has been a cornerstone of West Michigan for more than 60 years,” said Ford International Airport Authority President and CEO Tory Richardson. “We have strategically invested in our facility and campus to ensure we support our region’s economic prosperity and vitality.
“The expansion of our infrastructure is critical to fostering the growth of our vibrant region, ensuring our community has access to essential services through a robust transportation hub that increases opportunities for global connectivity.”
A rendering of the Terminal Enhancement Project. (Courtesy, Ford Airport)
Congresswoman Hillary Scholten has been pivotal in supporting the airport’s growth, securing federal funds to support the construction of TEP.
“Amid this exciting growth, we have to ensure that GRR has the tools to keep up,” said Congresswoman Scholten, who gave remarks via video at today’s groundbreaking. “Adequate airport infrastructure makes all the difference in preventing flight delays, ensuring passenger safety and enhancing the traveler experience. Investments in GRR are investments in West Michigan’s future.”
As a key funding partner for TEP, TSA’s Michigan Federal Security Director Reggie Stephens provided remarks on the enhancements this project will make to the Airport’s safety and security screening operations from curb front to take-off.
“TSA is proud to enjoy a strong partnership with the Gerald R. Ford International Airport,” said Stephens. “The addition of the inline checked baggage screening system ensures that for years to come, GRR passengers will continue to enjoy a comfortable, convenient and safe airport traveling experience.”
Kent County Board of Commissioners Chair Stan Stek, who spoke at today’s event, reaffirmed the importance of supporting the Airport’s expansion efforts to ensure the growth of the West Michigan community for generations to come.
“Kent County is not only one of the fastest-growing areas in the State, but also one of the few counties in Michigan experiencing growth in the critical 20- to 30-year-old demographic,” stated Commissioner Stek. “Growth in this demographic tells us that we can anticipate new entrepreneurial initiatives, business expansions and an increased demand for modernized and innovative public services.
“At Kent County our mission is to assure that everyone in this county has access to the best, most efficient and innovative public services in the State, and nothing exemplifies this better than what is being accomplished right here at the Ford International Airport.”
Kent County Commissioners. (Courtesy, Ford Airport)
The project is expected to be completed in 2027. The Christman Company is serving as the construction manager for TEP, while Corgan is the architect of record. VTC is the design team project manager with Fishbeck providing project engineering and Beumer Group serving as the contractor for the baggage handling system.
Construction will take place near the terminal entrance. Guests are encouraged to follow signage for temporary detours around the terminal curb front.
No local taxpayer dollars will be used to finance any of the projects included in the ELEVATE program, which will be paid for with a combination of federal and state grants, municipal bonds issued by the Airport and user fees. For more information about TEP and other ongoing ELEVATE developments, please visit FlyFord.org/ELEVATE.
West Michiganders are getting ready to shake off the winter chill as they head out for their spring break getaways, and the Gerald R. Ford International Airport Authority is ready to serve a record-breaking number of spring break travelers.
The airport is expected to be 16% above its 2023 spring break travel levels, which was a record-breaking year. They are estimating 195,000 passengers from March 27 through April 8. The busiest departure day for passengers is expected to be Thursday, March 28.
“We are thrilled to welcome passengers as they travel to their spring break destinations,” said Ford International Airport Authority President and CEO Tory Richardson. “With our modern facilities, enhanced amenities, and new concession and retail concepts, we hope to provide guests with an unforgettable experience during their journey through the Airport.”
Passenger Appreciation Day March 29
The Airport’s annual Passenger Appreciation Day will be on Friday, March 29. If you would like to capture live music performances and special costume characters, they will be in the terminal from 5 to 10 a.m. and 3 to 7 p.m.
Top Spring Break Destinations: Orlando, Dallas, Punta Gorda, Tampa and Fort Meyers.
Gerald R. Ford International Airport has been recognized as one of the top-performing airports globally for guest experience by Airports Council International World’s 2023 Airport Service Quality (ASQ) Awards.
Ford International Airport received multiple awards, including:
Best Airport of 2 to 5 Million Passengers in North America
Airport with the Most Dedicated Staff in North America
Easiest Airport Journey in North America
Most Enjoyable Airport in North America
Cleanest Airport in North America
These awards, based on live research conducted through passenger surveys on the day of travel, highlight the Airport’s commitment to delivering an exceptional experience to all guests.
“We are honored to accept these prestigious awards, which recognize our commitment to delivering world-class service to every guest,” said President and CEO of the Gerald R. Ford International Airport Authority Tory Richardson. “This achievement is a testament to the hard work and dedication of our board, employees and partners who consistently go above and beyond to ensure travelers experience a comfortable and seamless journey through our facility.”
The ASQ Awards, which include categories such as Best Airports by Size and Region, recognize innovation and excellence across airports. Ford International Airport joins a select group of nine airports globally and one of two in North America to earn awards in all five departure categories.
“The ASQ Awards celebrate more than outstanding customer experience; it recognizes the innovation and dedication of your entire airport team,” said Director General for Airports Council International World Luis Felipe de Oliveira. “Congratulations to Gerald R. Ford International Airport for your hard work that is redefining the airport experience.”
The Airports Council International Airport Service Quality initiative is the airport industry’s only global benchmarking program measuring passenger satisfaction across 30 performance indicators. With over 400 airports participating worldwide, more than half of the world’s travelers pass through an Airport Service Quality airport.
Southwest Airlines® has committed $100,000 to the Ford Launchpad for Innovative Technologies and Entrepreneurship, or FLITE, to further fuel innovation in the aviation industry. FLITE is one of the first airport-based initiatives of its kind to provide grants and pilot-testing opportunities to companies focused on bringing emerging air travel technology solutions to market.
“We are grateful to have Southwest Airlines’ partnership in revolutionizing the future of aviation through FLITE,” said Tory Richardson, President and CEO of the Gerald R. Ford International Airport Authority. “With the support of instrumental partners like Southwest, FLITE has proven to be an integral part of innovation, providing companies with access to a live environment for testing. We look forward to the continued success and advancement of the FLITE program.”
Southwest® has been a partner of FLITE since the program first launched in 2022 and has contributed to shaping its direction and goals. The airline has provided critical insights to startups working toward market readiness and identified key areas within the aviation ecosystem ripe for technological advancement. Their recent financial sponsorship of FLITE will further advance the program’s mission of developing companies pioneering technologies in the aviation mobility space.
”Southwest is always looking for opportunities to get in on the ground floor of aviation innovation,” said Kevin Kleist, Sr. Emerging Trends Advisor at Southwest Airlines. “Aviation, like all industries, is undergoing rapid change and FLITE is helping to identify solutions for the evolving environment.”
FLITE’s ecosystem also benefits from partnerships with the Michigan Economic Development Corporation (MEDC), Seamless Ventures and the West Michigan Aviation Academy.
To date, FLITE has supported 19 companies, awarding more than $750,000 in total grant funds across five rounds. The program focuses on five core areas for technological advancement:
Automation & Analytics: Improving operational efficiency and optimization of workforce and other resources through automation and analysis of data.
Electrification & Sustainability: Switching fossil fuel vehicles and infrastructure to electrics and other decarbonization projects.
Safety & Security: Strengthening passenger and worker safety and security throughout the airport campus.
Door-to-Door & Terminal Guest Experience: Improving the efficiency of getting to and from the airport and improving the pre-boarding experience.
Advancing Aviation: Exploring the enabling infrastructure and implications of emerging commercial aviation use cases.
For more information on sponsorship and partnership opportunities for FLITE, visit FlyFord.org/FLITE.
A community celebration was held Jan. 31 to commemorate the milestone. (Courtesy, Ford International Airport)
By Ford International Airport
The Gerald R. Ford International Airport announced that it surpassed previous passenger traffic records in 2023.
In 2023, the Airport served a total of 3,794,915 passengers — a 6% increase from its record-breaking figures in 2019. Notably, October 2023 marked the single busiest month in Airport history with 349,987 passengers.
“We are truly grateful to the West Michigan community for their support in helping us achieve this remarkable milestone,” said Tory Richardson, president and CEO of the Gerald R. Ford International Airport Authority. “The Ford International Airport has experienced tremendous growth, thanks to the dedication of our team and partners in continuously providing world-class service to our guests.”
A community celebration was held January 31 to commemorate the milestone
To celebrate this achievement, the Airport hosted various festivities throughout the terminal on Jan. 31, including live music, free swag, a visit from the West Michigan Therapy Dogs and more.
Part of the celebration included a visit from the West Michigan Therapy Dogs. (Courtesy, Ford International Airport)
Ranked as one of the fastest-growing airports in the U.S. by the Federal Aviation Administration, the Ford International Airport is currently undergoing a $600 million capital expansion program known as ELEVATE. This initiative, which represents the largest of its kind for an airport of its size in the country, includes six projects aimed at supporting passenger growth and the overall economic health of the region.
As part of the ELEVATE program, the Airport plans to complete Phase 2 of the Concourse A expansion project this year, which focused on renovating the pre-existing concourse to match the new addition that opened in 2023. Additionally, the Airport will break ground on its Terminal Enhancement Project, extending baggage claim and ticketing spaces while adding a checked baggage inspection system.
For more information about Ford International Airport’s plans for continued growth, visit FlyFord.org/ELEVATE.
“We’re delighted to welcome these dynamic companies that are at the forefront of pioneering innovative technologies shaping the future of air travel,” said Ford International Airport Authority’s President and CEO Tory Richardson. “These companies will help to elevate the passenger experience and enhance airport operations, ensuring the continuous evolution of the aviation industry.”
As one of the nation’s first airport-based programs, FLITE focuses on propelling the transformation of aviation by providing grant funding and pilot testing opportunities to companies focused on bringing emerging air travel technologies and solutions to market. The companies participating in this round include:
Cybernet Systems Corporation: Advances operational efficiencies through military and commercial products, prototypes and services.
Prospect Airport Services: Provides air transportation services and mobility assistance to partners and passengers.
Snowbotix: Develops electric robots designed for various outdoor tasks like snow removal, sidewalk cleaning, vegetation control and more.
As Michigan’s lead advocate for business development, job awareness, and community development with a focus on growing the local economy, the MEDC has played a pivotal role in fostering innovation. Through the Office of Future Mobility and Electrification (OFME), the MEDC has provided grant funding to support the companies participating in FLITE, to further the program’s mission and drive advancements in Michigan’s vibrant mobility and technology sectors.
“We are thrilled to announce an increased commitment of $500,000 to the FLITE program, underscoring our dedication to fostering innovation in air travel technology,” said Michigan’s Chief Mobility Officer Justine Johnson. “This program has already shown tremendous success in bringing cutting-edge solutions to market, and with this latest round of grant recipients, we are poised to accelerate these efforts even further. Michigan remains at the forefront of mobility and technology, and the ongoing achievements of the FLITE program are a testament to our state’s pioneering spirit in these sectors.”
The companies will pilot test their technologies at the Gerald R. Ford International Airport from February to April of this year.
Cybernet Systems Corporation will assess its collision avoidance technology during manual and autonomous operation of its ground handling equipment when navigating around aircraft and the Airport’s restricted zones.
Cybernet Systems Corporations. (Courtesy, Ford International Airport)
Prospect Airport Services will evaluate the physical specifications, performance and integration of passenger service vehicles from three leading autonomous technology companies, including Alba Robot, Blueberry Technology Inc. and Cyberworks Robotics.
Prospect Airport Services. (Courtesy, Ford International Airport)
“Prospect Airport Services is excited to partner with FLITE as we explore the most recent and exciting developments in airport mobility assistance in many years,” said Prospect Airport Services’ Director Tim Fisher. “This project will allow the airport, air carriers and Prospect to evaluate the feasibility of long-term commercial deployment in our drive to provide an improved experience to those who utilize these services.”
Snowbotix will test their new multi-utility robots, SMUR1, evaluating its speed and effectiveness for snow removal operations. They’ll also assess its de-icing application and ability to transition to summer tasks like sweeping. Snowbotix will focus on analyzing the robots’ effect on airport traffic, communication with maintenance, coordination with human crews and long-term cost savings.
Snowbotix. (Courtesy, Ford International Airport)
To date, FLITE has provided support to more than 20 companies, awarding more than $750,000 in total grant funds across five rounds. The six core focus areas for new technology advancements through FLITE include:
Automation & Analytics: Improving operational efficiency and optimization of workforce and other resources through automation and analysis of data.
Electrification & Sustainability: Switching fossil fuel vehicles and infrastructure to electrics and other decarbonization projects.
Safety & Security: Strengthening passenger and worker safety and security throughout the airport campus.
Door-to-Door & Terminal Guest Experience: Improving the efficiency of getting to and from the airport and improving the pre-boarding experience.
Advancing Aviation: Exploring the enabling infrastructure and implications of emerging commercial aviation use cases.
The Gerald R. Ford International Airport Authority, in collaboration with its marketing and advertising partner, Extra Credit Projects, has taken over billboards all around town — and wants you to find them all.
In a strategic effort to promote its 30+ nonstop destinations, the Airport Authority has launched The GRReat Billboard Hunt, a four-week event to encourage the community to embark on a quest to “find” all the destinations they can travel to nonstop from the Gerald R. Ford International Airport.
To join the experience, which runs from January 22 through February 18, download Goosechase from the app store. Create an account and use code “GRR2024” to access the event, where you can start completing missions. Each mission encourages participants to snap photos of billboards, from Atlanta to Washington D.C., to earn points and win prizes, including a $300 flight voucher, destination collection apparel, limited-edition Airport socks and more.
“We are utilizing traditional media in more nontraditional ways,” said Haley Abbas, marketing and communications manager for the Ford International Airport Authority. “Through this strategy, we’ve combined out-of-home advertising with a fun and creative interactive experience, connecting with our community while promoting our nonstop flights.”
To learn more about The GRReat Billboard Hunt, including contest rules, instructions, prizes and more, visit grr.org/jointhehunt.
The Gerald R. Ford International Airport unveiled its first post-security pet relief area to provide a more enjoyable and stress-free journey for passengers traveling with animals.
Located at the beginning of Concourse A, this new amenity features:
Wheelchair accessible space, compliant with the U.S. Department of Transportation Air Carrier Access Act rule.
Automatic flushing system to ensure continuous cleanliness throughout the day.
“We understand that travel companions come in all shapes and sizes, and our commitment to providing a seamless and comfortable journey extends to our furry friends,” said Tory Richardson, president and CEO of the Gerald R. Ford International Airport Authority. “This new space further elevates the guest experience, ensuring all passengers, including their animal companions, feel welcomed and cared for during their journey through the Airport.”
The animal relief area is part of Elevate, a $500 million program to accommodate passenger growth. This initiative represents the largest capital expansion for a small hub airport in the country, featuring modern amenities, eight new gates on Concourse A, additional concession and retail concepts, sustainable design elements and more.
Thanks to support from BISSELL, a pre-security pet relief area is located outside the west end of the terminal building at the beginning of the drop-off lane.
For more information about the amenities offered at the Ford International Airport, visit FlyFord.org/amenities.
As we approach the holiday travel season, the Gerald R. Ford International Airport Authority is expecting a busy week and is reminding guests to pack their patience and arrive early for their flights.
“As the festive spirit fills the air, we are excited to welcome travelers to the Airport this holiday season,” said Ford International Airport Authority President and CEO Tory Richardson. “From check-in to departure, our team and partners are ready to provide an exceptional travel experience, allowing our guests to focus on the joy of the season.”
Additionally, Operation Handshake will be held on Saturday, December 23, from 8 a.m. to 5 p.m., where military-affiliated groups and community members will greet and thank active military and veterans as they arrive to West Michigan for the holidays.
Travel Numbers
Traffic: The airport is currently tracking 5% above 2019 passenger levels, which was a record-breaking year for the Airport.
Holiday Travel Dates: Holiday travel will start Wednesday, December 20 and carry through January 3. The busiest travel day for passengers is expected to be Friday, December 22.
Expected Holiday Passenger Numbers 2023: Total estimated passengers from December 20 to January 3 is expected to be more than 190,000.
Top Holiday Destinations: Punta Gorda, Orlando, Tampa, Clearwater and Phoenix
Operation Handshake, where active military members and veterans will receive a patriotic welcome to West Michigan, takes place today (Nov. 22) at the Gerald R. Ford International Airport.
As military members and veterans arrive in West Michigan, military affiliated groups will line the concourse exits of the Ford International Airport to greet and thank them for their service. The daylong event will include members of the Patriot Guard Riders and Blue Star Mothers greeting the honored travelers, waving American flags, offering words of thanks and singing patriotic songs.
“The Ford International Airport is proud to host this annual event that honors those who have served our nation,” said Gerald R. Ford International Airport Authority Chief Operating Officer Alex Peric. “We invite our community members to join us in welcoming our military members to West Michigan.”
Operation Handshake is free and open to the public throughout the day in the Airport’s Grand Hall by the security screening checkpoint.
“Each year it is an honor to greet veterans and active military and see the expressions on their faces,” said Phil Pakiela, captain of the Patriot Guard Riders of West Michigan. “We invite the community to join us for Operation Handshake to thank the brave individuals who fight for our freedom.”
Loved ones of military members and veterans traveling through Ford International Airport on Nov. 22 are encouraged to participate in Operation Handshake and provide flight information to Patriot Guard Riders, including arrival time. Information may be provided to Phil Pakiela via email at papapakiela@gmail.com or by phone at 616-916-3064.
As Thanksgiving approaches, the Gerald R. Ford International Airport is expecting a busy week and is reminding guests to pack their patience.
The Airport is currently tracking 4% above its pre-pandemic passenger levels and is expected to exceed 2019 numbers, which was a record-breaking year. Total estimated passengers from November 17 through November 29 is 154,938.
“During this Thanksgiving travel season, our commitment to ensuring a seamless and joyous travel experience for all guests is unwavering,” said Gerald R. Ford International Airport Authority Chief Operating Officer Alex Peric. “Our team and partners are ready to welcome the increased holiday traffic, working diligently to make this special time of year stress-free for everyone.”
The peak for departures will start Friday, November 17, and carry through the weekend. The busiest return day for passengers is expected to be Monday, November 27.
Some top Thanksgiving destinations
New York, Orlando, Clearwater/Tampa and Punta Gorda.
The Gerald R. Ford International Airport is proud to announce its participation in the Hidden Disabilities Sunflower program, a global initiative aimed at providing support and assistance to travelers with hidden disabilities.
The Hidden Disabilities Sunflower enables individuals to discreetly indicate that they have a non-visible disability and may need additional assistance, understanding or more time. By wearing a Sunflower lanyard, pin, wristband or retractable Sunflower ID card, a traveler can communicate their needs without disclosing their specific condition, making their journey through the airport more comfortable.
“We are thrilled to join more than 230 airports worldwide in providing a more inclusive and accessible travel experience through the Hidden Disabilities Sunflower network,” said President and CEO of the Gerald R. Ford International Airport Authority Tory Richardson. “The Ford International Airport is committed to ensuring every traveler feels valued and supported during their journey. With the implementation of this program, we hope to further support guests with hidden and visible disabilities to enjoy greater independence while navigating through the Airport.”
Since Hidden Disabilities Sunflower was established in the UK in 2016, it has been adopted globally by businesses and charities to support their colleagues and customers. The Sunflower is recognized across a broad range of sectors – ranging from retail, financial services, transportation, travel and tourism, education, government, as well as healthcare, emergency service and entertainment.
“We are delighted to welcome Gerald R. Ford International Airport to the Hidden Disabilities Sunflower program,” said Sunflower Regional Director – USA Lynn Smith. “GRR have committed time and passion to implement the training to ensure that Sunflower wearers are recognized by their staff to receive the additional support, understanding and kindness they need.”
As part of this initiative, airport staff and partners have been trained to recognize the Sunflower symbol and provide assistance and accommodations accordingly. Passengers with hidden disabilities can request a free Sunflower item at the Airport’s Visitor Information Desk and security screening checkpoint.
“We encourage all passengers to embrace the Hidden Disabilities Sunflower program and utilize the Sunflower symbol when necessary,” Richardson said.
For more information on accessibility services, visit the Ford International Airport’s webpage at FlyFord.org/amenities.
The Gerald R. Ford International Airport Authority has selected West Michigan-based artists AK Bueno, Maddison Chaffer, Jimmy Cobb, Devin Dumond and Jill Eggers to paint murals in the newly expanded Concourse A.
Thanks to support from the Frey Foundation, the Ford International Airport Authority continues its commitment to showcasing local artists through its public art program. The Concourse A extension, part of a $110 million project to accommodate passenger growth, will feature three art media, including custom terrazzo flooring, an aerial art installation and murals.
“We are thrilled to continue investing in the local art community through our public art program,” said Tory Richardson, president and CEO of the Ford International Airport Authority. “The selected mural artists will create pieces that illustrate the landscape of West Michigan, from the lakeshore to the urban core, showcasing the natural beauty of our region and inspiring travelers from around the world.”
AK Bueno. (Courtesy, Ford International Airport)
AK Bueno, a visual artist and educator, focuses on creating abstracted architectural spaces and deconstructed landscapes in her pieces. Bueno received her bachelor’s degree in illustration from Grand Valley State University and her master’s degree in teaching from the School of the Art Institute of Chicago.
“Welcome to West Michigan” by AK Bueno. (Courtesy, Ford International Airport)
Her mural, “Welcome to West Michigan,” focuses on abstractedly depicting key architectural elements from the region.
“It is such a privilege to share my work with those traveling through Gerald R. Ford International Airport,” Bueno said. “It is my hope the imagery in my mural invites travelers to experience calm, joy, excitement, curiosity, familiarity and a true sense of hospitality as they go forth.”
Maddison Chaffer. (Courtesy, Ford International Airport)”(Courtesy, Ford International Airport)
Maddison Chaffer, a public artist and conservationist, apprenticed for two years under national and international muralists. Chaffer now installs murals professionally for public art festivals, small businesses, corporations and local governments.
“Manitou Passage” by Maddison Chaffer. (Courtesy, Ford International Airport)
The mural, “Manitou Passage,” is intended to share in the appreciation for the landscape’s history and inspire travelers to help preserve Michigan’s native ecosystems.
“I often refer to Michigan as the jewel of the Midwest,” Chaffer said. “This mural’s context within the Ford International Airport grants me the joy and privilege of sharing this adoration with not only Michiganders, but with travelers from around the world.”
Jimmy Cobb. (Courtesy, Ford International Airport)
“Hauling in the Sail” by Jimmy Cobb. (Courtesy, Ford International Airport)
Jimmy Cobb is a Great Lakes artist whose work can be found along the shores of Lake Michigan, such as Muskegon, Grand Rapids, Norton Shores and Milwaukee. His piece, “Hauling in the Sail,” was inspired by Zoltan Sepeshy, a Hungarian painter who resided and taught in Michigan, and is intended to bring the vision and energy of the great coastlines to life.
Devin Dumond is a multi-disciplinary artist and entrepreneur who specializes in branding for small businesses and illustrations. Dumond teaches graphic design and illustration at Kendall College of Art and Design.
Devin Dumond. (Courtesy, Ford International Airport)
The mural, “Twilight on the Rapids,” is inspired by their hometown of Grand Rapids and the variety of architecture found within the city. The piece features the structure of the city juxtaposed by the organic shapes of the Grand River and lush green landscape.
“Twilight on the Rapids” by Devin Dumond. (Courtesy, Ford International Airport)
Jill Eggers. (Courtesy, Ford International Airport)
Jill Eggers is an associate professor at Grand Valley State University, where she has led the painting program since 2000. She has a bachelor’s degree in painting and art education from Western Michigan University and a master’s degree in painting and printmaking from Yale University. Eggers also studied at the School of the Art Institute of Chicago.
“Returning to Earth” by Jill Eggers. (Courtesy, Ford International Airport)
Eggers’ mural, “Returning to Earth,” is based on the dense and lyrical woods of Michigan and focuses on connecting travelers to the beauty and peace of the forest.
“I was thrilled to be selected to be a part of the group of artists creating a really welcoming and beautiful space, reflective of the beauty of West Michigan,” Eggers said. “Whenever I am in an airport, I consider the possibilities for creating a calmer and more grounded atmosphere – as airports can be very distracting, stressful places. It’s rewarding to create something that may give viewers some pleasure while they travel.”
The Ford International Airport’s Concourse A expansion transforms the travel experience for passengers, featuring modern amenities, eight new gates, additional concession and retail concepts, sustainable design elements and more. With the diversity of commissioned art pieces, the airport can further enhance the guest experience, creating a memorable journey for all travelers passing through the space.
The Gerald R. Ford International Airport earned the top spot in the USA TODAY Reader’s Choice Awards for best small airport.
The 20 finalists for the category were selected by a panel of experts and then voted on by the public. The panel consisted of editors from USA TODAY and 10Best.com, expert contributors and industry sources. The USA TODAY 10Best Readers’ Choice Awards series highlight top-notch attractions and businesses, providing readers with trusted recommendations.
“We already knew our guests are the best in the country so it’s a real honor to know the feeling is mutual,” Gerald R. Ford International Airport Authority President & CEO Tory Richardson said. “One of the unique characteristics of our airport is the incredible support we receive from our community, which we don’t take for granted. This award underscores how important our commitment to the guest experience is.”
The top ten winners in the best small airport category were:
Gerald R. Ford International Airport (GRR)
Huntsville International Airport (HSV)
Wichita Dwight D. Eisenhower National Airport (ICT)
Myrtle Beach International Airport (MYR)
Long Island MacArthur Airport (ISP)
Manchester-Boston Regional Airport (MHT)
Rhode Island T.F. Green International Airport (PVD)
Patrick Leahy Burlington International Airport (BTV)
Pensacola International Airport (PNS)
Frederick Douglass Greater Rochester International Airport (ROC)
Voting was open from Sept. 4 until Oct. 2 with the public being invited to cast one vote per person, per day. USA TODAY noted while the finalists serve smaller numbers of passengers each year than large hub airports, they excel with commercial flight offerings, easy access and amenities.
In 2022, 3.4-plus million guests chose the Ford International Airport for their travel needs, higher than the small airport industry average of 992,000. The Airport is managed and operated by the Gerald R. Ford International Airport Authority, which has more than 100 team members who are responsible for the infrastructure and maintenance of airport facilities. Additionally, more than 1,300 team members from six airlines, food and beverage providers, maintenance facilities and several other partners come together to offer air service and amenities to guests.
“We thank everyone who took the time to share their vote for the Ford International Airport,” Richardson continued. “We also thank our entire team and partners who are critical in creating an engaging and comfortable guest experience.
“As we celebrate six decades of serving the West Michigan community, we look forward to continuing to provide world class travel in an accessible and convenient way for another 60 years – and beyond.”
The Gerald R. Ford International Airport announced Sun Country Airlines will begin service in June 2024.
Sun Country Airlines is a low-cost air carrier focused on serving leisure passengers. Based in Minnesota, the airline offers flights to destinations in North America, Central America and the Caribbean. With this new service announcement, seven airlines will now serve the Ford International Airport.
“We’re excited to bring even more options to our guests by welcoming Sun Country to West Michigan,” Gerald R. Ford International Airport Authority President and CEO Tory Richardson said. “Sun Country is well poised to serve our leisure passengers with access to the airline’s network of destinations.
“We look forward to our new partnership with the airline as we continue to grow and diversify options for our guests.”
The details came in Sun Country’s summer service announcement today. The airline will initially focus on its route from Grand Rapids to Minneapolis–Saint Paul International Airport, which will run June 13 through Sept. 1, 2024. Flights will be offered biweekly on Sunday and Thursday in the afternoons and evenings. From Minneapolis, guests will be able to connect to 98 destinations.
Sun Country has previously chartered several aircraft through the Ford International Airport, but this is its first scheduled route.
“Minnesotans have a close connection to Michigan,” said Grant Whitney, senior vice president and chief revenue officer of Sun Country Airlines. “We are excited to expand our service in the state with seasonal service to Grand Rapids, and to bring additional opportunities to your residents to fly Sun Country.”
The Gerald R. Ford International Airport has selected West Michigan-based artist Jeffrey Augustine Songco to install a one-of-a-kind suspended art piece in the newly expanded Concourse A.
Thanks to support from the Frey Foundation, the Ford International Airport continues its commitment to showcasing local artists through its public art program. The Concourse A extension, part of a $110 million project to accommodate passenger growth, will feature three art mediums, including custom terrazzo flooring, an aerial art installation and murals.
“We are thrilled to partner with Jeffrey, whose unique artistic vision and expertise will undoubtedly elevate the passenger experience,” said Tory Richardson, President and CEO of the Gerald R. Ford International Airport Authority. “With millions of travelers passing through our Airport each year, we are delighted that the diverse talents of our art community will be shared with visitors from all over the world.”
Songco is a multidisciplinary artist who uses installation, sculpture, photography and video to explore the intersections of his personal story with contemporary American culture.
West Michigan-based artist Jeffrey Augustine Songco. (Courtesy, Ford International Airport)
“I’m truly honored to create artwork that depicts a story about West Michigan,” said Songco. “I’m grateful to the Ford International Airport Authority and the Frey Foundation for this opportunity, as well as the continued support of opportunities for regional artists. I’m passionate about the arts and culture of West Michigan, and I want this artwork to reflect that sense of pride.”
(Courtesy, Ford International Airport)
The artwork, titled Facets, will consist of three large-scale, site-specific suspended sculptures, composed of hundreds of strands of colorful, multi-sided shapes.
“Like the sparkling gems of a necklace, this work is colorful and flashy,” said Songco. “I’ve had the privilege of engaging with local residents, workers, and visitors in a variety of ways, and Facets is a celebration of the different and beautiful faceted gems of our community.”
The Ford International Airport’s Concourse A expansion will transform the travel experience for passengers, featuring modern amenities, eight new gates, additional concession and retail concepts, sustainable design elements and more. With Songco’s artwork as a focal point, the Airport can further enhance the guest experience, creating a memorable journey for all travelers passing through the space.
Ford International Airport held a Full-Scale Exercise on June 20 featuring 19 local and state agencies and approximately 200 individuals, including volunteers and first responders. The International Airport Authority training exercises were designed to simulate an emergency event in order to evaluate emergency response plans.
The Full-Scale Exercise, mandated every three years by the Federal Aviation Administration, involved first responders extinguishing fires, supporting volunteers simulating injuries, directing responders, and more.
(WKTV/Katie Bogema)
“Simulating an emergency event is integral for our team and mutual aid partners to be equipped with the necessary protocols for an emergency response plan,” said Airport Authority Fire Chief Tony Gutierrez. “It’s important that we continuously fine-tune our emergency response plans to ensure the safety of our passengers and community.”
Agencies Involved: GFIAA Fire Department, GFIAA Police Department, GFIAA Operations, GFIAA Maintenance, GFIAA Administration, GFIAA Communications, Kentwood Fire Department, Cascade Fire Department, Kent County Emergency Management, Dutton Fire Department, Caledonia Fire Department, Life EMS, AMR Ambulance, Rockford Ambulance, Kent County Emergency Medical Services, American Red Cross, Southwest Airlines, Kentwood Police Department, Michigan State Police, Kent County Sheriff’s Department, Kent County Emergency Services Team (KEST), Medical Reserve Corp, FAA Traffic Tower Control Tower and Kent County Dispatch.
Phase 1 expansion features eight new gates to accommodate larger aircraft,new concession and retail concepts, a greater variety of seating options, and more.
By WKTV Staff
greer@wktv.org
The Gerald R. Ford International Airport Authority announced the completion of Phase 1 of its newly expanded Concourse A, part of a $110 million project to accommodate passenger growth.
Concourse A Phase I, which will open to the public June 16 and primarily serve guests flying American Airlines, Delta Air Lines and United Airlines, added:
Eight new gates for a total of 14
Expanded gate space areas to accommodate larger size aircraft
New concession and retail concepts
A greater variety of seating options
A new companion care restroom which includes an adult changing table
The expansion is part of the ELEVATE program, which is designating more than $500 million in critical infrastructure investments to improve the guest experience while positioning the Airport for continued growth. The Concourse A project created more than 125 new construction jobs and added more than 155,000 square feet of space to Michigan’s second largest airport.
“We are delighted to celebrate this significant milestone in the monumental transformation of our state-of-the-art Concourse A,” said Airport Authority President and CEO Tory Richardson. “This investment positions us for our anticipated passenger growth trajectory for the next two decades – and ensures we continue to deliver a world-class experience as West Michigan’s gateway to the world.”
Business partnerships
The Airport has partnered with several businesses on the expansion as part of its efforts for the concourse to reflect the look, feel and culture of West Michigan.
The Airport selected Paradies Lagardère as its partner to oversee the new concession and retail concepts in the new Concourse A extension that features many local businesses. New concession concepts include a beer garden known as Aletitude, Freddy’s, Uccello’s Ristorante, Blue Bridge Market space, which will feature local cuisine from Madcap Coffee Company and Nantucket Bakery, and a news and gifts stand called Thornapple Essentials.
To furnish the space, Haworth, MillerKnoll and Steelcase all supplied contemporary pieces to provide travelers with a greater variety of seating options.
Transitioning to Phase 2
The Airport will now transition to Phase 2 of the project, which will close the gates of the existing portion of Concourse A to undergo widening and renovations, add a second-level executive lounge and additional amenities for passengers. It is expected Phase 2 will be completed in 2024.
The new executive lounge on an elevated level overlooking Concourse A will cater to the needs of business travelers, putting the Airport on par with larger airports, including Chicago, Boston and Atlanta.
The Christman Company serves as general contractor for Concourse A, while Mead & Hunt is the design project manager and HKS is the architect of record. More than 30 West Michigan subcontractors brought their expertise and local suppliers to the project.
As it prepared to design the expansion, HKS led a visioning session with Airport stakeholders to ensure the principal concepts of community and the physical attributes of West Michigan were brought into the space. Architect Jorge Barrero likened the journey of walking the length of the new concourse to exploring West Michigan and its many offerings.
Local artists played a key role in Concourse A’s design providing a sense of place and showcasing the strong regional talent. The extension will feature three art mediums, including custom terrazzo flooring, a suspended art installation and wall art. The four artists selected to feature permanent terrazzo designs include:
George Eberhardt III
Kim Nguyen
Maureen Nollette
Michael Pfleghaar
The suspended art installation and multiple wall art locations will be added to Concourse A during Phase 2.
“The Airport is the first view guests see when they come into town and the last moment they’ll remember when they leave so we worked hard to create a concourse that reflects the spirit of our community coupled with the hospitality we’re known for,” Richardson said.
Plans for additional infrastructure improvements under the ELEVATE program also are underway, including:
The addition of a federal inspection station, or FIS, which will enable the Airport to offer nonstop international commercial passenger flights. This project was announced in August 2019, and the first phase – the addition of a new baggage claim area, restrooms and operations infrastructure – has been completed. These enhancements are being used for domestic flights until the full FIS project is complete.
The relocation of the current air traffic control tower, or ATCT, to make way for diverse terminal-area developments such as additional tenant hangars and more parking. The Airport selected a new site, which was reviewed and approved virtually by the Federal Aviation Administration in 2021 – the first-ever such virtual sighting of an ATCT. With the site plan complete, efforts now transition to the design phase in 2023.
A consolidated rental car facility, or CONRAC, with an enclosed walkway from the terminal that will offer additional transportation accommodations to travelers visiting West Michigan. This project broke ground in May 2023 with an expected completion date in 2025.
Additional parking capacity to accommodate increased guest traffic.
Proposed plans to expand the terminal to accommodate a new checked baggage inspection system, or CBIS, which will streamline the post-ticket counter journey for baggage, decrease processing time and increase capacity.
Thanks to support from U.S. DOT’s Airport Terminal Grant Program, made possible by the Bipartisan Infrastructure Law, the Airport received more than $8.6 million for the integration of eight new passenger boarding bridges on the newly designated gate spaces.
“This project would not have been made possible without the support of local, state and national leadership, as well as our airline partners,” Richardson said. “This is an exciting day for our community as we unveil the next generation of air travel in West Michigan.”
No local taxpayer dollars are being used to finance any of the projects included in the ELEVATE program, which will be paid for with a combination of federal and state grants, municipal bonds issued by the Airport and user fees.
The mural, “Chickens Don’t Fly Too Much,” was designed and installed by local artist Reb Roberts in 2020 in the Ford International Airport. The 80-foot mural is part of the Airport’s Public Art Program (created in partnership with the Frey Foundation) and is located on the ramp leading up to Concourse A. (Courtesy, Ford International Airport)
The Gerald R. Ford International Airport is requesting proposals for murals and 2D wall art applications to be displayed in the newly expanded $110 million Concourse A.
Designed by architect Jorge Barrero of HKS, Concourse A will mimic the experience of arriving in West Michigan. Artists should aim to complement West Michigan’s identity from the blues of Lake Michigan and the natural tans of the dunes to the grays and purples of the urban core to the greens of the forests and farmland in between.
“This new modernized concourse was designed to reflect the unique characteristics of our region,” said Tory Richardson, Gerald R. Ford International Airport Authority president and CEO. “Our design team was very intentional about creating opportunities within this new space to showcase the diverse talents of our local art community.”
The Concourse A project – part of the Elevate capital expansion program to enhance the Airport’s facilities and infrastructure – is designed to reflect the culture of the region. This $110 million extension will more than double the length and width of the existing concourse to meet the growing passenger demand for air travel.
90,000 square feet of new space
New dining options, amenities, such as an executive lounge, and retail options will be located throughout the 90,000 square feet of new space.
Thanks to support from the Frey Foundation, the Ford International Airport will continue to invest in the local art community through its public art program. Concourse A will feature three art mediums, including custom terrazzo flooring, a suspended art installation and wall art.
Artists interested in submitting proposals for mural and 2D wall art can find more information at flyford.org/elevate/opportunities. Submissions are due March 26, 2023.
The Gerald R. Ford International Airport is pleased to announce that four local artists have been selected to install permanent terrazzo floor art designs in the $110 million Concourse A expansion.
Thanks to support from the Frey Foundation, the Ford International Airport will continue to invest in local artists through its public art program. The Concourse A extension – part of Elevate capital expansion program – will feature three art mediums, including custom terrazzo flooring, a suspended art installation and wall art. The four artists selected to feature their terrazzo designs include:
George Eberhardt III
Kim Nguyen
Maureen Nollette
Michael Pfleghaar
“We are thrilled to feature these talented artists, each of whom brings a unique viewpoint of West Michigan, in our newly enhanced and modernized Concourse A,” said Tory Richardson, Gerald R. Ford International Airport Authority president and CEO. “With millions of passengers passing through our Airport every year, we are delighted that the diverse talents of our art community will be showcased to all coming to our region.”
Each terrazzo design reflects a different aspect of West Michigan — from the blues of Lake Michigan to the natural tans of the dunes, the grays and purples of the urban core to the greens of the forests and farmland in between. Artists crafted designs to complement the physical context of the local region while also expressing the non-physical perception, diversity and unique identity of the larger West Michigan community.
George Eberhardt III, inspired by aspects of Katsushika Hokusai’s “The Great Wave off Kanagawa,” referenced Lake Michigan and its water elements in his design that measures a diameter of 15 feet.
George Eberhardt III. (Courtesy, Ford International Airport)
With a background in program development and curriculum design, Eberhardt focuses on enriching the lives of youth and diverse communities as an artist, muralist and art teacher. A previous ArtPrize® winner, Eberhardt’s mural work can be seen across West Michigan with pieces at Slows BBQ in downtown Grand Rapids, Grand Rapids Public Schools, West Grand Neighborhood Organization, Roosevelt Park Neighborhood Association, Urban Institute for Contemporary Arts, among many others.
Kim Nguyen. (Courtesy, Ford International Airport)
Kim Nguyen referenced the cities and towns of Grand Rapids and surrounding West Michigan areas while also including representations of Grand Rapids’ agricultural, medical and manufacturing industries in her design. Her installation will pay homage to our community’s former moniker, “Furniture City,” while winding the Grand River and Grand Rapids’ proximity to the shores of Lake Michigan.
“I am overjoyed and feel incredibly honored to be one of the artists helping new residents and future travelers see the beauty of our home through artwork beneath their feet,” Nguyen said. “I have always felt a fondness for airports because they bring me the thrill of travel, and in the case of Ford International Airport, the relieving feeling of being almost home.
“I have a photograph where I am two years old and meeting my three older brothers at Ford International Airport, it is there that I met them and my grandparents for the very first time. Though I was born in Grand Rapids, my family are refugees and immigrants from Vietnam, and I can’t imagine what they felt when they landed here in West Michigan.”
Maureen Nollette. (Courtesy, Ford International Airport)
Maureen Nollette, inspired by a photograph she took of a Sand Cherry shrub on a roadside beach in Michigan,created designs to showcase the vastness of the Lake Michigan Dunes and the region’s native flora.
Nollette is currently the visiting assistant professor at Grand Valley State University in the department of Visual & Media Arts and was previously a resident artist for the Josef and Anni Alvers Foundation and Ngo Le Korsa Project in Sinthian, Africa, as well as for the Marble House Project in Dorset, Vermont.
Michael Pfleghaar recently completed a collection of plein air paintings which wastranslated into his terrazzo designs to replicate West Michigan’s natural forestry and agriculture.
Michael Pfleghaar. (Courtesy, Ford International Airport)
Pfleghaar has permanent collections at the Grand Rapids Art Museum, Frederik Meijer Gardens and Sculpture Park, Steelcase, Inc., Herman Miller, the State of Michigan and Grand Valley State University. Apple, HBO, CBS, ForeSee, Hayworth and Urban Institute for Contemporary Arts are a few of the organizations that have utilized his illustrative artwork.
The four terrazzo designs will be installed in highly visible locations for direct interaction with passengers. The artists worked closely with contractor, Central Tile and Terrazzo Co., to ensure the terrazzo accurately matches their artistic intent.
The installation of the terrazzo art pieces is expected to be completed by June 2023. For more information about the artists and the capital expansion program, Elevate, visit flyford.org/elevate.
Tory Richardson, president and CEO of the Gerald R. Ford International Airport Authority, with Dataspeed’s Autonomous Service Vehicle. (Courtesy, Ford International Airport)
The Gerald R. Ford International Airport Authority, together with Michigan Economic Development Corporation, Seamless Ventures, Southwest Airlines®, Stantec GenerationAV and the West Michigan Aviation Academy, has announced the third round of companies that will receive a total of $171,000 in grant funding through the Ford Launchpad for Innovative Technologies and Entrepreneurship (FLITE).
One of the first airport-based initiatives in the nation, FLITE provides funding to encourage the design, development and pilot testing of new products and services in a live airport environment. FLITE has completed two rounds of funding and will launch a third round in spring 2023. The five companies that will receive grant funding through this next round include:
Cyberworks Robotics: Retrofitting autonomous navigation technology for OEM products.
Deaf AI: Training machines with artificial intelligence to use sign language to improve the experience of communicating with those who are deaf or hard of hearing.
Renu Robotics: Revolutionizing the way aviation facilities conduct vegetation management with autonomous lawnmowers.
Solartonic: Enhancing security resilience with autonomous smart solar-powered lighting and camera systems with reduced operating costs.
UV Angel: Using first-of-its-kind software to reduce bacteria, viruses and molds on frequently touched surfaces and in the air.
“After the successful completion of two rounds of funding, FLITE has proven to be a key asset to the Gerald R. Ford International Airport and the state of Michigan’s local entrepreneurial ecosystem,” said Tory Richardson, president and CEO of the Ford International Airport Authority. “It has become a leading platform in transforming the aviation industry through the introduction of new technologies that advance our ability to provide a world-class experience to all passengers and guests.”
West Michigan Aviation Academy
A new partnership for FLITE includes the West Michigan Aviation Academy, a tuition-free public charter high school that provides a unique educational opportunity for students to focus on high-growth employment fields in the aviation industry during their high school education.
“The West Michigan Aviation Academy was very excited about the possibility to bring real-world innovation to the classroom with the partnership with FLITE,” said George Pavey, dean of aviation for West Michigan Aviation Academy. “Many of these cutting-edge projects connected with the FLITE program have provided countless opportunities for our students to experience learning beyond the academic setting. To see and experience the future of aviation and engineering further enhances our ability to develop the next generation of industry professionals.”
As Michigan’s lead advocate for business development, job awareness and community development with a focus on growing the local economy, MEDC provided grant funding to FLITE through the Office of Future Mobility and Electrification (OFME).
“For Michigan, innovation is in our DNA. With the announcement of FLITE’s round three of funding, we are positioning the state to be a global leader in high-tech and multi-modal mobility innovation,” said Charlie Tyson, technology activation director with OFME. “Programs like FLITE at the Ford International Airport not only support Michigan-based entrepreneurs, but also global tech companies as they seek to grow here in Michigan.”
Cyberworks Robotics
Based in Ontario, Canada, Cyberworks Robotics is a global leading provider of specialized autonomous self-driving systems for airport wheelchairs, autonomous industrial carpet cleaners, autonomous floor scrubbers and autonomous tow-tuggers. Specifically designed for airport operations, its technology is designed to operate in crowded large-scale environments to safely mitigate labor shortages and reduce operating costs.
WHILL’s autonomous wheelchair showcased at FLITE’s round one Demo Day event. (Courtesy, Ford International Airport)
“Being based out of Canada, FLITE provides access to test and grow in the U.S. market,” said Vivek Burhanpurkar, CEO of Cyberworks Robotics. “We’re excited about the opportunity to connect with the FLITE partners and advisory committee as resources for our technology and business development.”
Deaf AI
Based in Toronto, Canada, Deaf AI is an artificial intelligence venture that focuses on improving communication for those who use American Sign Language due to hard of hearing or hearing loss. Its technology converts flight and boarding announcements into sign language at airport terminals.
“Throughout my communications with different airport authorities, a few of them referred us to the FLITE program as a starting point after noticing that Deaf AI is an early-stage venture,” said Mehdi Masoumi, founder and CEO of Deaf AI. “The aviation industry has a significant gap in pilot studies and soft landings for innovation, making it difficult for early-stage startups to present their innovations to airport authorities. FLITE singularly built a bridge to address this gap by providing resources for early-stage startups.
“For Deaf AI, FLITE is a window of opportunity to test its innovation and reach out to other airports, including airports on the advisory boards of the FLITE program.”
Renu Robotics
Based in San Antonio, Texas, Renu Robotics the industry leader in autonomous vegetation management systems, was part of FLITE’s second cohort and will be returning for round three to conduct additional pilot testing of their product.
Renu Robotics’ autonomous lawn mower at the Gerald R. Ford International Airport. (Courtesy, Ford International Airport)
“Round three allows us to further explore the Renubot’s mowing capabilities in areas of the airport where larger mowers cannot easily access, as well as a cost-savings comparison,” said Tim Matus, CEO of Renu Robotics. “We’re also continuing to look into FAA requirements for operating on airport grounds and how those regulations are applicable.”
Solartonic
Based in Ypsilanti, Michigan, Solartonic provides off-grid solar-powered smart poles that are safe, resilient and sustainable. Their smart solahub™ platform integrates cloud-controlled devices with framework products for LED lights, CCTV cameras, Wi-Fi networks, IoT sensors and digital signage through remote monitoring and control.
“We are excited to participate in FLITE with the Ford International Airport,” said Harry Giles, co-founder and CEO of Solartonic. “FLITE provides the ideal opportunity for us to demonstrate the value of our solutions to enhance airport perimeter security, passenger experience and airport operations. In partnership with Jacobsen|Daniels, we intend to apply this to airports across the country.”
UV Angel
Based in Grand Haven, Michigan, UV Angel is a leading disinfection technology company that uses UV Light technology, advanced optical engineering and a first-of-its-kind digital software platform, to disinfect surfaces by neutralizing bacteria, viruses and molds.
“We look forward to placing our UV Angel Clean Air™ Technology in the Ford International Airport,” said Tom Byrne, CEO of UV Angel. “The aviation industry has a critical need to protect personnel and travelers, and the FLITE program will provide invaluable insight and feedback to further our mission to make indoor spaces cleaner, safer and healthier for everyone.”
The Ford International Airport has identified six core focus areas for new technology advancements through FLITE:
Automation and Analytics: Improving operational efficiency and optimization of the workforce and other resources through automation and analysis of data.
Safety and Security: Strengthening passenger and worker safety and security throughout the airport campus.
Enhanced Guest Experience: Improving the pre-boarding experience.
Sustainability: Switching fossil fuel vehicles and infrastructure to electric and other decarbonization projects.
Door-to-Door Experience: Improving the experience and efficiency of getting to and from the airport.
Advancing Aviation: Exploring the enabling infrastructure and implications of emerging commercial aviation use cases.
The Airports Council International – North America (ACI-NA) announced its new leaders to the ACI-NA Board of Directors, including the Gerald R. Ford International Airport Authority’s President and CEO Tory Richardson.
“I look forward to serving the aviation industry and its communities in this new position with ACI-NA,” Richardson said. “ACI-NA plays a significant role in bettering airports and aviation services across the U.S., Canada and beyond. I’m thrilled to work alongside fellow ACI-NA board members on new advancements that promote a healthy and thriving industry for years to come.”
ACI-NA is a trade association representing commercial service airports in the United States and Canada. They continue to present the unique views and recommendations of airport management to federal, state, provincial and local governments, industry, the media and the general public. These views and recommendations include:
Promoting cooperation with all elements of the commercial civil aviation industry;
Encouraging the exchange of ideas, information and experiences on common airport issues;
Identifying, interpreting and disseminating information to members on current industry trends and practices; and
Creating forums of common interest, building professional relationships and interpreting key airport policy and business issues to members.
“These newly elected leaders of our organization bring broad industry expertise and a deep understanding of the unique challenges we face,” said ACI-NA president and CEO Kevin M. Burke. “With Richardson’s support, ACI-NA remains as committed as ever to our mission to advocate policies and provide services that strengthen the ability of airports to serve their passengers, customers and communities, just as we have for the last 75 years.”
Richardson joined the Ford International Airport Authority in 2019 bringing with him a broad range of leadership and management expertise in the aviation industry. Successful in guiding airports through significant change and boosting regions’ economic vitality, Richardson is leading the Ford International Airport Authority’s capital expansion program, Elevate, among other development efforts.
Richardson will be working alongside several other industry leaders, including Justin Erbacci, CEO of Los Angeles World Airports, Alexis Higgins, CEO of the Tulsa Airports Improvement Trust, Myron Keehn, president and CEO of the Edmonton Regional Airports Authority, Ricky Smith, executive director and CEO of the Maryland Aviation Administration, Tamara Vrooman, president and CEO of the Vancouver Airport Authority, Patrick Wilson, president of the Metropolitan Knoxville Airport Authority, Lesa Seibert, commissioner for the Louisville Regional Airport Authority, and Brian Reed, aviation development director for Burns & McDonnell.
Along with its newly elected Board of Directors, ACI-NA has selected new leaders for the U.S. Policy Council, the Canadian Policy Council and the World Business Partners and Associates Board of Directors. Visit the ACI-NA website for the organization’s full leadership roster.
As we approach holiday travel, the Gerald R. Ford International Airport is expecting a busy week and is reminding guests to pack their patience.
The Ford Airport is expecting travel levels similar to 2019. While they are ready for guests, they are reminding travelers of the importance of patience and planning ahead.
“We are eager and ready to help guests connect with their family and friends over the holidays as West Michigan’s gateway to the world,” said COO Alex Peric. “We encourage guests to pack their patience while fellow community members work diligently to ensure a smooth travel experience for everyone.”
Travel Stats
Expected Holiday Travel: 165,000-plus passengers from December 19 through January 2. This includes both departing and arriving passengers.
Traffic: Guest traffic is currently at 98 percent of 2019, which was a record-breaking year for the Airport. Ford Airport expects to be at or near 2019 levels by end of 2022. Currently, they are seeing an average of a 22 percent increase in guest numbers from 2021.
Peak Holiday Travel Dates: December 19 through January 2. The busiest departure day is expected to be December 22.
Top Destinations: Atlanta, Denver, Chicago, Charlotte, Dallas, Punta Gorda and Orlando.
Airline Contacts
For questions about specific flights, baggage handling, and more, reach out directly to the airline.
Allegiant (702-505-8888)
Delta Air Lines (800-221-1212)
Southwest Airlines (800-435-9792)
American Airlines (800-433-7300)
Frontier Airlines (801-401-9000)
United Airlines (800-241-6522)
TSA Inquiries: TSA.gov
Weather and Staffing
As a reminder, the Ford International Airport never closes. Inclement weather can cause delays and cancellations. The Airport manages clearing runways and other infrastructure while individual airlines are responsible for plane de-icing. Individual airlines also are responsible for check-ins and all matters related to gates, including departures and deplanings.
