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Final users transition to new Kent County Digital Radio System

By WKTV Staff
joanne@wktv.org

Now all fire and police departments in Kent County will be on the same countywide digital radio system for emergencies. (pxhere.com)

The Kent County Dispatch Authority, Kent County Sheriff’s Office and Kent County Fire Chiefs Association announced the final users of the new countywide digital radio system for police, fire and emergency response personnel have transitioned to the system.

The final users are comprised of 28 fire departments across Kent County that utilize fire paging to alert emergency responders. Many of the county’s fire departments serve rural areas, where pagers provide clearer and more reliable communications. The Kent County Dispatch Authority, or KCDA, which led the radio system project, purchased the fire pagers in 2018 through a voter-approved surcharge. The pagers were used on the old system before they recently were reprogrammed by the Kent County Sheriff’s Office to the new system. The new radio system enables first responders to better communicate between agencies, ultimately saving lives, property and time.

“While the radio system has been operational for more than a year and we have already transitioned nearly 5,000 radios, transitioning the fire pagers was the final step in ensuring all of our public safety agencies in Kent County have clear and reliable communications,” said Kent County Dispatch Authority Chairman Mark Herald.

The $25.7 million radio system – funded by the 2016 voter-approved surcharge – went live in December 2020, with the Grand Rapids Police and Fire departments and Kent County Sheriff’s Office transitioning to the system in early 2021.

The 800-megahertz, or MHz, radio system replaces an outdated analog system and joins the statewide radio system operated by the Michigan Public Safety Communication System that allows coordination between local, state and federal agencies. The Kent County system is comprised of 12 transmission sites and two 911 dispatch centers: Kent County and Grand Rapids. It was the result of nearly four years of planning, site acquisition, construction, equipment installation and testing.

“The Kent County Sheriff’s Office worked closely with these 28 fire departments to provide technical support and other assistance to ensure a smooth transition,” Kent County Sheriff Michelle LaJoye-Young said. “Adding these agencies to the new radio system enhances the safety of our residents and first responders.”

The KCDA is a multi-jurisdictional and multi-disciplinary board created by Kent County and the cities of Grand Rapids, Grandville, Walker and Wyoming to enhance 911 communication services in the county.

“These pagers are critical to alerting firefighters of calls for service and ensuring response activities are coordinated between agencies,” said Kent County Fire Chiefs Association President Sam Peterson. “We are grateful to the Kent County Dispatch Authority and Kent County Sheriff’s Office for their partnership in this important project.”