By D.A. Reed
Contributing Writer
Kent District Library (KDL) reached a record-breaking 1,964,465 digital checkouts and 5,054,032 physical checkouts in 2022.
Recognized by the Library Journal Index of Public Library Services as one of America’s Star Libraries, KDL received the highest five-star rating.
“This award is a reflection that people use and place a high value on the services that they get from Kent District Library,” said Katie Zuidema, marketing communications specialist for KDL.
Money saving opportunities
One of the reasons KDL has surpassed previous engagement numbers is due to patrons realizing they can save hundreds of dollars each year by using free KDL resources instead of purchasing those same resources by other means.
“People are increasingly finding that many of the things they pay hard-earned dollars for are already available at the library—magazines such as Consumer Reports, training from LinkedIn Learning, streaming movie services and more,” said Randy Goble, KDL’s director of engagement, in supplied material. “It adds up to a huge savings.”
In 2022, the average KDL user saved $1,348 by checking out physical and digital items, and digital resource checkouts are more popular than ever.
“Technology is so accessible,” Zuidema said, “and some people’s reading habits changed during the pandemic when libraries were closed for a time.”
Reader usage of digital resources has grown every year, in part to a large collection that serves community members of all ages and interests, and also due to 24/7 access to that collection.
“Digital access continues to be the fastest growing segment of public library resources,” stated KDL’s Executive Director Lance Werner in supplied material. “We’re thrilled to be able to meet people wherever they are, to provide them with books, movies, audiobooks and more.”
Finding popular and current books and resources is also an appealing aspect of KDL.
The highest circulating title KDL readers borrowed in 2022 through KDL’s digital collection was Where the Crawdads Sing by Delia Owens, topping both ebook and audiobook categories. The book was a 2022 film starring Daisy Edgar-Jones.
Other popular ebook and audiobook titles borrowed were Verity by Colleen Hoover, The Midnight Library by Matt Haig, The Maid by Nita Prose, and The Lincoln Highway by Amor Towles.
How can patrons experience these resources?
Readers in Kent County just need a valid KDL library card to access digital books from KDL’s OverDrive-powered digital collection—compatible with any major device—and many other physical and digital resources.
“It’s a great time to sign up for a KDL library card,” Zuidema said. “When someone signs up for a library card, they now select their interests from 14 categories, including music, movies and writing. This information helps staff members share what services might be most exciting or useful to the new patron.”
Zuidema noted that KDL branches offer more than just books and movies. PerkPass program has complimentary guest passes to area attractions. Items such as Nintendo Switch game consoles, GoPro Cameras and Wi-Fi hotspots are available through Beyond Books Collection and KDL offers a variety of free programs for all ages.
Programming continues to be a priority in all 20 KDL branches. In 2022, KDL hosted 4,403 online and in-person programs with 181,265 in attendance.
“Our communities are showing up and expressing appreciation for our free, engaging and impactful programs for all ages,” Zuidema said.
What if you don’t have a KDL library card?
Zuidema was adamant that everyone is welcome in all KDL branches.
Attending KDL programs does not require a library card, and guest passes are available for usage of the library’s computers. The KDL Cruiser bikes are also available for checkout without a library card.
Readers with a card from Grand Rapids Public Library and other libraries part of the Lakeland Library Cooperative can place 15 items on hold through KDL, while KDL cardholders can place up to 70 items on hold.
KDL’s digital collection, databases, PerkPasses, and Beyond Books items like hotspots, Switch consoles, iPads, etc. do require a library card.
“KDL exists to further all people,” said Zuidema. “We truly offer something for everyone. No matter what you are looking for within our walls or on our website, we want you to find it. No matter who you are, you are welcome here.”
Connecting with patrons
Zuidema said they love hearing from patrons, whether in-person, via email—or by notes left inside returned books.
One KDL librarian found a note thanking them for saving that reader $29 by having a recent Janet Evanovich book on the shelf.
Some items, however, are left accidentally.
“Once a staff member found a $100 bill inside of a returned book and worked diligently to find the owner,” Zuidema said. “I think they will use cheaper bookmarks from now on!”
How to get started
Visit kdl.org/ecard to apply for a KDL library card. Download the Libby app or visit kdl.overdrive.com to get started borrowing ebooks, audiobooks, and more. Visit KDL’s Spring Kaleidoscope page for new programs and offerings, and kdl.org for more information on all KDL services and resources.
