Tag Archives: Ticketmaster

DeVos Place, Van Andel Arena to change box office hours

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Due to changing industry trends and consumer buying patterns, SMG-managed venues DeVos Place and Van Andel Arena in Grand Rapids will implement new box office hours beginning next week on Monday, May 7. The box offices at both venues will be open from 10 a.m. – 5 p.m. Monday through Friday on non-event days under the new schedule. Additional evening and weekend hours will vary in accordance with the venues’ event schedules.

 

Fans will still be able to purchase tickets online via Ticketmaster.com or by phone at 1-800-745-3000 outside of the venues’ box office hours. Additionally, each venue has a free mobile app for Apple and Android devices with a full list of upcoming events and direct links to Ticketmaster purchase pages, the only verified source of tickets online for the venues.

 

For those unfamiliar with the online buying experience, a step-by-step video tutorial can be referred to for assistance on both theVan Andel Arena and DeVos Performance Hall websites. (Direct link to video on YouTube.)

 

Mobile Apps

Apple – DeVos Place | DeVos Performance Hall | Van Andel Arena

Android – DeVos Place | DeVos Performance Hall | Van Andel Arena

 

“With the growing prevalence of digital and the around-the-clock service that it provides, we feel now is a good time for these new box office hours,” said SMG Regional General Manager Richard MacKeigan. “Fans can still buy tickets online 24/7, and we are happy to continue offering the in-person touch point during our daily box office hours.”

2018 Stars On Ice Tour will keep the Olympic flame burning when it visits Van Andel Arena

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Every four years, the Winter Olympics not only give us a chance to celebrate and revel in our favorite athletes, but also to discover some incredible new breakout stars. Ardent fans of figure skating have become familiar with U.S. National Champion Nathan Chen, but by the time the 2018 Winter Olympic Games are over, the world will be as well. Chen, the first skater to land five different quadruple jumps in a single competition program, will be a key member of an immensely talented U.S. Figure Skating Team looking to grab Gold at the Olympics. He will also be the centerpiece of the “2018 Stars on Ice” tour that will feature many of the skaters vying for a medal for the U.S. in the 2018 Winter Olympics. The Tour will arrive in Grand Rapids Friday, May 4, for a 7:30 p.m. performance at Van Andel Arena.

 

This year’s “Stars on Ice” tour will put American fans front and center to experience the best of the U.S. Figure Skating team that will compete in Pyeongchang, South Korea. Joining Chen will be Olympic medal hopefuls including; three-time National Champion and 2016 World Silver Medalist Ashley Wagner, two-time Ice Dance National Champions and three-time World medalists Maia & Alex Shibutani, 2017 U.S. Ladies Champion Karen Chen, as well as National Champion, and huge crowd favorite,Jason Brown. The Emmy Award-winning production will also feature U.S. Olympic royalty, Ice Dance Gold Medalists Meryl Davis & Charlie White.

 

Tickets for the “2018 Stars on Ice” tour will go on sale Friday, Dec. 8, at 10 a.m. Tickets start at $25 and are available at www.starsonice.com, Ticketmaster.com, the Van Andel Arena and DeVos Place® box offices, and by phone at 1-800-745-3000. Limited on-ice seating is available upon request. Group discounts are available for parties of 10 or more.  Please visit www.starsonice.com for the most up to date information and show announcements. Ticket prices are subject to change. Additional fees will apply.