Tag Archives: transportation

Upcoming forum looks at the future of mobility in West Michigan

By WKTV Staff
joanne@wktv.org


Disability Advocates of Kent County will host a Kent County Transportation Forum on Monday. (WKTV)

Disability Advocates of Kent County will host the Kent County Transportation Forum on Monday, April 10 in the Special Olympics Michigan Unified Sports & Inclusion Center, 160 68th St. SW. This event will bring together stakeholders to discuss options for countywide mobility.

“There is so much planning going on for the future of mobility in our community,” said David Bulkowski, executive director of Disability Advocates of Kent County. “We need to make sure people are informed about plans being considered and organized to deliver the best outcomes.”

In Michigan, 19% of people with disabilities live within the federal poverty rate and 48% of people with disabilities struggle to afford basic costs of living. Unemployment remains a driving factor behind this high level of economic instability; only 34% of adults with disabilities in Michigan have a job. Those who have a position often work part-time without a living wage.

Expanding Transportation Options

One way to address financial hardship among people with disabilities is to expand accessible public transportation options. Many individuals rely on public transit for their work commute and other common destinations.

Public transportation access remains scarce outside of the six cities in The Rapid service area: Grand Rapids, East Grand Rapids, Wyoming, Walker, Grandville, and Kentwood. Those who live in places like Cedar Springs, Rockford, and Lowell often struggle to find a bus route and must rely on specialized services like Hope Network, but usually options are limited to expensive rideshare services such as Uber or Lyft, assuming these services can even be found in these areas.

Community Organizer Michael Williams, who leads the Concerned Citizens for Improved Transportation (CCIT) advocacy work group, believes the community could deliver better results for people with disabilities. He calls for greater connectivity between transportation systems in cities instead of having a series of distinct, fixed bus routes.

“There is not one perfect solution to this challenge,” Williams said. “However, solutions start at aligning current efforts to better compliment each other, rather than repeating each other.”

Building on the past work of Faith In Motion and CCIT and a strategy session conducted during Disability Advocates’ Disability Awareness Day, Williams will host the Kent County Transportation Forum. State and local elected officials, municipal organizations such as Mobile GR, and transportation providers such as Hope Network will have a presence at the forum.

Everyone Welcome to Join the Discussion

The Kent County Transportation Forum seeks to coordinate local, state, and federal approaches toward achieving countywide mobility. Representatives from the City of Grand Rapids, the Grand Valley Metropolitan Council, The Rapid, and Kent County Mobility Task Force will discuss their transportation plans and seek ways to find agreement between plans. Kent County recently appointed its County Wide Mobility Task Force. Connecting current efforts will better help identify the needs for Kent County’s new team.

“We’re bringing riders, transportation providers, and planners to one place,” Williams said. “How can we work together and connect people in Kent County and beyond? This forum is a fantastic opportunity to align current planning processes into a coordinated regional effort.”

Those interested in learning more about accessible transportation or getting involved with CCIT can contact Michael Williams at michael.w@dakc.us.

More information can be found at www.dakc.us/event/transportation-forum.

Bus service now available to Detroit

By Joanne Bailey-Boorsma
WKTV Managing Editor
joanne@wktv.org


FlixBus will be operating a new route from Grand Rapids to Detroit and back. (Courtesy, FlixBus)

Starting this week, bus service that goes beyond the Kent County area will now be available in Grand Rapids.

FlixBus announced this week that it is bringing long distance busing back to the Grand Rapids area by starting a route that will travel to and from the Detroit area with a stop in East Lansing.

Having been present in the North American market since 2018, Munich-based Flix SE acquired Greyhound Lines In. in 2021. Recently Flix North America Inc., the Dallas-based entity overseeing operations for both Greyhound and FlixBus across North America, announced a co-integration of both brand’s booking platforms. This will allow passengers to purchase both Greyhound and FlixBus tickets on each brands’ websites to more than 2,300 destinations across the U.S., Canada and Mexico.

Currently only FlixBus will be serving the Grand Rapids area, said FlixBus Public Relations Manager Sean Hanft.

“If passengers make the trip to Detroit for example, they can transfer to Greyhound buses throughout the U.S., transfer to FlixBus’ domestic network in Canada and more,” Hanft said. “So it s a great expansion in local service for Grand Rapids’ travelers, as well as giving them access to connections in metropolitan areas like Detroit to more destinations across North America.”

The new route, which officially starts on Thursday, March 16, will have four stops. Two are in Grand Rapids: Grand Rapids (East) is the Cascade Meijer, 5531 28th St. Ct. SE, and Grand Rapids (Downtown) is at the downtown Burger King, 410 Pearl St. NW, near the downtown YMCA. The East Lansing stop is at 3121 E. Saginaw St, near the Frandor Shopping Center. The Detroit stop is at Grand Circus Park, 501 Park Ave.

The line will run five days a week, excluding Tuesdays and Wednesdays. It departs daily at 10:15 a.m. from Detroit, arriving at 1 p.m. in Grand Rapids. It leaves from Grand Rapids at 3:20 p.m. and arrives in Detroit at 6:30 p.m.

“Whenever FlixBus enters a new market, college students are typically among our biggest fans who need affordable, convenient transportation for holidays, weekend trips and more, that is a major factor that we take into account with every expansion,” Hanft said, adding that FlixBus is a compelling option for college students throughout the region looking for sustainable, budget-friendly travel options.

 

Tickets for Detroit to Grand Rapids trips start at $37.99 and Grand Rapids to East Lansing start at $25.99.

Just like other transportation options such as airlines and trains, FlixBus passengers have the option to pick a seat or select to not have a neighboring passenger for an additional fee. Passengers are allowed one carry-on and one stowaway luggage item with additional luggage being added for a small fee.

As FlixBus builds its Michigan network, it hopes to add new connections to other destinations such as Chicago, Hanft said.

For more about the new FlixBus line and tickets, visit FlixBus.com or the FlixBus app, and follow along on Facebook, Instagram, and Twitter

The Rapid makes improvements to Silverline

By WKTV Journal Staff
joanne@wktv.org


The Silverline will now include on-board payments. (WKTV)

The Rapid is reintroducing the Silver Line to new and returning customers with on-board fare payments to prepare for contactless payments coming in 2023. The change improves customer experience, avoids expensive equipment replacements, and aligns with how people pay fares on other buses in the system.

As the original ticket vending machines reach their end of life, The Rapid is preparing for convenient payment options onboard the Silver Line buses rather than replacing the expensive equipment. Transactions for fare will look just like the rest of The Rapid’s routes other than the Laker Line. These changes include installing Wave card readers and cash fareboxes onboard. These changes will prepare The Rapid for the contactless fare payment options, including Apple Pay and Google Pay coming in Spring 2023.

“We’re continually reviewing our system and our performance and taking the steps we need to, focusing on how The Rapid can improve mobility and access for all,” said Deb Prato, chief executive officer for The Rapid. “We look at how can we make it easier for our customers to get from point A to point B, how to choose the best route or combination of transportation options, and how to pay for their fares in the most convenient way possible.”

The Rapid launched the Silver Line, Michigan’s first Bus Rapid Transit service in 2014. The Silver Line provided an express route for customers in the Division Avenue corridor and was equipped with the best technology available at the time.

The Silver Line blurs the lines between buses and trains by offering customers more amenities than a typical bus service. Customers have access to the park and ride options and convenient fare vending. The Silver Line stations offer sheltered, accessible platform boarding and real-time arrival information. Traffic signal prioritization, hybrid diesel-electric buses, and high-frequency service are also features of this bus rapid transit service.

Customers will use the same payment methods on Silver Line buses as the rest of the fixed-route bus system. Adult customers pay $1.75 per ride with exact cash or can receive the best value by purchasing a $47 monthly Wave card, The Rapid’s smart transit pass, that launched in 2018 to make fare payments easier. With the Wave card, receive the highest value for the amount with fare-capping and free transfers within one hour and 45 minutes. Specialty Wave cards, like youth and reduced fare, require picture identification and can be purchased at The Rapid’s Information Center within Central Station. Adult Wave cards can be purchased online at wave.ridetherapid.org.  

Senior Living: Developing an aging plan

By Emily Armstrong
Area Agency on Aging of Western Michigan


Photo from pxhere.com

Planning for any future endeavor can be overwhelming; a big trip, a long-distance move, making a large purchase or upgrade. Developing an aging plan isn’t any different, it can be difficult to navigate. As with anything, starting to research an aging plan is often the first step.

So why do you need an aging plan? It is important to recognize that you may not age exactly how you wish, but having this plan in place before barriers arise, allows you to have a peace of mind that your wishes are carried out how you want.

Where to Start: The Area Agency on Aging of Western Michigan (AAAWM) is a great place to get started on your aging plan. Area Agencies on Aging are a nationwide network of nonprofit agencies created by Congress in 1974 to be one-stop shops with information about programs and services to maximize the independence and dignity of older adults. At AAAWM, we serve a nine-county region that includes Allegan, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Newaygo, and Osceola counties, and we partner with local agencies, organizations, and Commissions on Aging to provide vital support to seniors and their caregivers.

Everyone ages differently, and no two situations are identical. The resources that could work to support one family may not be the best choice for another. When you call our Information and Assistance team at (616) 456-5664, they listen to your unique situation and can help you get started. Whether you have current care needs or are planning ahead, we can help connect you to resources that focus on the goal of maintaining independence. The Eldercare Locator tool (www.eldercare.acl.gov) from the U.S. Administration on Aging can also be a helpful online resource for those not in our region or if you are caring for a loved one out of state.

What to Consider: In thinking ahead to your aging plan and having these proactive conversations, you should first consider what you may need help with as you get older. As you share your hopes for aging at home with your family, there could be some support they can provide for you and other things they may not. The good news is that there are many services available in the nine-county region to help fill these gaps.

Here are just a few of the many resources and some questions to consider:

Safety: Is your home safe for you to navigate? What if you were to lose mobility? Some home modifications can be simple, such as adding a handrail, others can be more involved like building an entrance ramp. Programs in the region exist to help older adults make these updates or required repairs and oftentimes will conduct a home assessment to help determine if the home is safe for independence and what steps to take. In some cases, agencies are able to provide adaptive equipment such as walkers and other mobility aids.

Home Support: Can you take care of yourself? Are there some tasks you require support with? Services are available to provide help with routine daily tasks like laundry, shopping, and light housekeeping. If your needs are greater, specific programs like the AAAWM’s Care Management or MI Choice Medicaid Waiver are in place for those who require a higher level of care.

TransportationIf you lose your ability to drive yourself, what are some of your options? Assisted transportation is available to provide older adults with pre-scheduled rides to doctor’s appointments, senior centers, meal programs, and more. Discounted public transportation vouchers are also available.

MealsAre you able to prepare your own meals? Are you eating nutritious foods? For seniors who are able to still shop for their own food, a wide variety of nutrition services exist from food pantries to the Community Food Club. For the social older adult, congregate meals are a great option to have regular meals with others. Homebound seniors can still have the freedom to choose their own meal options and prepare their own meals through home delivered meals programs.

HealthAre you staying connected socially to peers and your community? Are you prioritizing your physical and social health as you age? Senior centers offer a wide variety of activities to help you stay engaged in your community including specialized programs and activities from woodworking to crafting and bingo. Evidence-based healthy aging classes are designed specifically for older adults to improve their balance and strength to avoid future falls.

Caregiver SupportIf you care for an aging loved one, you likely require support from time to time. Services such as adult day, respite, and caregiver education programs are in place to walk with you on the caregiver journey and relieve some of this burden.

In many cases, you can choose the best options for you and what your needs are. It is important to note that in the case of some of these programs, based on age, financial, and medical criteria, some co-pays, or cost-sharing could be required. Call the Area Agency on Aging of Western Michigan at (616) 456-5664 to begin the conversation on how to get connected to the resource options in your community and develop your aging plan!

The Rapid to host Wave cardholder appreciation event

From June 20 to 30, The Rapid will host a Wave card appreciation event where people with Wave cardholders will get to ride the The Rapid for free. (Supplied)

By Bill Kirk
The Rapid

Rapid riders that show a Wave card when boarding the bus will ride for free from Sunday, June 20 through Wednesday, June 30 as part of an appreciation event for Wave cardholders.

The event leads up to changes in how the Wave card will operate for riders beginning on Thursday, July 1, 2021.

On March 24, The Rapid’s Board of Directors approved changes to the Wave card, following staff analysis and public outreach. The main changes to the Wave card are as follows:

• “Fare capping,” the system that allows Wave card users to earn a daily or monthly pass as opposed to paying for the full cost of the pass upfront, will transition from a “rolling” system to align with the standard monthly calendar.

o All fare capping for Wave card users will reset on the first day of every month starting on July 1.

• The 7-day fare capping option will be eliminated.


o Historically, riders have been able to earn a 1-Day, 7-day, or 31-day cap via fare capping; as of July 1, only a 1-day and monthly cap will be available. • Wave cards will no longer be allowed to go into a negative balance.

o Historically, if a Wave card user had at least $ 0.01 on their Wave card, they could tap their card, ride the bus, and their Wave card would be allowed to carry a negative balance. With this change, if a Wave card does not have enough funds for at least one ride, the customer will not be permitted to board the bus, and their Wave card will not be allowed to carry a negative balance.

“These changes are intended to simplify and improve the riding experience for our customers,” said Brittany Schlacter, acting communications manager at The Rapid. “They were informed by feedback from customers, as well as industry-standard best practices.”

After introducing these proposed changes to the Board of Directors in January, The Rapid team conducted three virtual public meetings and posted information on buses, at Rapid Central Station, and to all digital channels to spread the word and gather additional feedback.

“In addition to all of the service adjustments made due to the pandemic, our customers have been wonderful through many other changes to the Wave card and fare payment in the last couple years, so this is a chance to show our appreciation as an agency by rewarding that resilience with free rides for all Wave cardholders from June 20 to June 30,” Schlacter continued.

Rapid riders that have a Wave card will simply need to show their card to the bus operator upon boarding during the appreciation event, and they will be allowed to board for free.

Customers who do not currently have a Wave card can purchase one at Rapid Central Station, a local retail outlet, or online. A list of retail locations and online purchases are available at wave.ridetherapid.org.

The Rapid to host virtual public hearings for August service changes

The Rapid wil host virtual meetings for its Mobility for All program. The meetings are set for May 18. (Supplied)

By Bill Kirk
The Rapid

The Rapid will host two public hearings to present the recently approved service plan for the Mobility for All (Comprehensive Operational Analysis) project. The service enhancements and changes are planned to go into effect on August 30.

The hearings will be held virtually via Facebook Live on The Rapid’s Facebook page on Tuesday, May 18. In addition to Facebook Live, the meetings will also be accessible via Zoom:

  • 5/18/21 – 9:00 a.m. to 11:00 a.m. – https://us02web.zoom.us/j/82811022785
  • 5/18/21 – 5:00 p.m. to 7:00 p.m. – https://us02web.zoom.us/j/81782359697The Mobility for All project kicked off in the summer of 2019 with the goal of analyzing The Rapid’s entire fixed-route system to identify budget-neutral opportunities for improvements in service reliability, efficiency and access. In addition to exhaustive technical and operational analyses, extensive public outreach was conducted to inform the final service plan, including:
    • 57 stakeholder meetings with partners and community organizations
    • 10 virtual public meetings with nearly 300 viewers/participants
    • 3 online surveys with 1,089 responses
    • Multiple interviews with members of The Rapid’s Board of Directors and staff
    • 2000 informational flyers soliciting feedback distributed on Rapid buses (1,500 in English, 500 inSpanish)
    • The full public outreach summary is available in the final “Preferred Alternative” document, beginning on page 320The resulting service plan approved by The Rapid’s Board of Directors to be implemented in August will provide:

  • Access to 15-minute frequent service all day on weekdays to over 136,000 area residents (approximately 6 a.m to 6 p.m.)

  • Access to 15-minute frequent service all day on weekdays to over 67,000 area jobs (approximately 6 a.m to 6 p.m.)

  • New transit access to over 8,000 jobs in Walker and 9,000 jobs in Kentwood via new on-demand service (planned to launch in January 2022)In addition to increased transit access and new services, the plan will improve on-time performance, provide better transfer opportunities for riders and more efficiently meet current transit demand.

“We are very excited to have reached the final stage of this project and to begin preparing for implementation,” said Max Dillivan, senior planner and Mobility for All project manager at The Rapid. “This has been an extremely thorough process from both a technical and public outreach perspective, and despite having to adapt the project to the difficulties presented by the pandemic, we are confident that the final plan represents more reliable, efficient and effective service for our customers.”

In addition to the virtual public meetings, Rapid riders and stakeholders can provide comment and feedback via the following methods:

Community involvement needed to help spur Division Avenue growth

In the Division United plan, it is proposed to dedicate the current bus lanes 24/7 to only bus traffic and to paint the lanes to bring more awareness to them. The drawing also shows what three-story buildings would look like at the intersection of Clyde Park and Division Avenue.

By Joanne Bailey-Boorsma
joanne@wktv.org


From taking a bike ride or walk to creating a cohort of small developers, there are a number of opportunities for residents and local organizations to help spur growth along Division Avenue.

These were some recommendations, along with some specific items for The Rapid and the cities of Wyoming, Kentwood, and Grand Rapids, that were released in the Division United town hall meetings on April 22.

“A lot of the recommendations that we are going to be talking about might seem substantial and quite frankly they are,” said Steven Duong, who is with Los Angeles-based consulting firm AECOM, which oversaw the Division United plan. “In many cases, they have to be lead by the entity of the cities such as City of Wyoming or the City of Kentwood, and some have to be lead by private business partners, land owners or business owners in the corridor, but we also want to make sure that we acknowledge that there are things that community groups or citizens can do to make some of the strategies a reality.”

The recommendations are broken down into five categories, referred as “toolkits”: Connectivity and Mobility, Economic Development, Incremental Development, Equity, and Placemaking. Many of the recommendations are for the cities to consider when looking at zoning or infrastructure. 

In October, Division United hosted the Better Blocks event to show how Division could look with an outdoor market and crosswalks. (WKTV)

For example, Connectivity and Mobility addresses how to make the area friendly for people and cars by painting the bus lane and dedicating the lane for the entire day to help increase public transit speeds to creating better crossings and making the bus stations hub stations with other transit options such as bikes and electric scooters.

While those are most of those recommendations have to be done at the city level through zoning, residents can take a walk or bike through the corridor to see the disconnect between the current transit and offer ideas on where to place crosswalks and other needs to increase mobility, said AECOM Transportation Planner Jeromie Winsor.

Residents can also start to form a cohort of small developers who can network, making connections with bank officials and others in development to start discussions on redeveloping small properties such as suggested in the Incremental Development toolkit.

A Community Connector and local business owner Synia Jordan said another project is creating art murals at the stations which would involve community members and local artists, which falls under the Placemaking toolkit.

The entire Division United proposal is available online with Duong recommending that people start with the executive summary, which is an introduction to the overall plan, and then proceed into the five toolkits.

By following that direction, the different concepts become a roadmap to how the Division Avenue corridor can become a more transit supportive environment, which Duong noted is the reason why the study was initiated.

A transit supportive environment is the utilization of effective and predictable transit that encourages surrounding development, which, in turn, supports transit. It was the goal of The Rapid that by launching the Silver Line in 2014 it would spur economic development along the Division corridor, according to The Rapid Planning Manager Nick Monoyios.

While The Rapid has seen a 40 percent growth in ridership from Division Avenue during the past six years, the economic growth has not come, Monoyios said.

So after six years of operations, The Rapid officials decided it needed to be more intentional on how to instigate the benefits for the corridor, he said, adding that a decision was made to seek a Federal Transportation Administration grant designed to help corridors like Division Avenue. The three cities, Wyoming, Kentwood and Grand Rapids, all of which have portions of Division within their boundaries, each dedicated $25,000 to the study. The student focused on Division from Wealthy Street to 60th Street.
 

After more than a year of gathering public input, meeting with business leaders and residents, and hosting special events to demonstrate the possibilities, The Rapid released the Division United recommendations during two town hall meetings on April 22.

To view the entire Division United project and other items, such as the recorded April 22 town hall meetings, visit divisionunited.org

Ford Airport named Airport of the Year by MDOT Office of Aeronautics

Gerald R. Ford International Airport leaders and other local officials help break ground for the new federal inspection station. (Supplied)

By Joanne Bailey-Boorsma
joanne@wktv.org


The Gerald R. Ford International Airport has been named Airport of the Year in the air carrier category by the Michigan Department of Transportation Office of Aeronautics.

The Ford Airport was recognized for its “outstanding contribution and sustained excellence toward aviation progress in Michigan.” The award also reads in part, “Chief Executive Officer Torrance Richardson and the airport staff are being commended in particular for their innovative terminal expansion ‘Project Elevate’ and continued community environmental stewardship.”

The MDOT Office of Aeronautics annually recognizes exceptional airports in various categories. The Ford Airport was presented with the award at a virtual ceremony on Feb. 18 during the 2021 Michigan Airport Conference.

An Allegiant Airlines plane at the Gerald R. Ford International Airport (Supplied/Ford International Airport)

“My team and I are honored to receive this award and thank MDOT’s Office of Aeronautics for recognizing our important role in Michigan’s progress,” Richardson said. “It is our ambition to not only serve as a gateway to West Michigan but also as a catalyst for economic development in our region. It is gratifying to receive this recognition to honor our team’s extraordinary efforts, especially during the pandemic. ”

In 2019, the Ford Airport Authority announced plans for Project Elevate, a three-development expansion that will include a $90 million extension of Concourse A to accommodate projected passenger growth over the next 20 years. Despite the COVID-19 pandemic and the need to adapt its expansion plan, the Ford Airport has broken ground on the first phase of its future federal inspection station. This is the first step to welcoming direct international travel.

Through its programs, partnerships and innovative solutions, the Ford Airport is committed to reducing its impact on the environment. Sustainability was a primary focus of the 2018 Master Plan and, most recently, the reconstruction and expansion of the terminal apron resulted in more than 99% of the materials generated being recycled or reused. Thanks to a collaborative partnership between MDOT, the Federal Aviation Administration and the Ford Airport, this $50 million investment has been completed to support Project Elevate and the Airport’s future growth.

 

Additionally, the Airport’s continued partnership with Consumers Energy on energy improvements, its natural treatment system for deicing fluid and expanded recycling program with the Kent County Department of Public Works are examples of its stewardship. 

The Rapid hosts three virtual meetings for feedback on proposed fare program changes

By Joanne Bailey-Boorsma
joanne@wktv.org


The Rapid is proposing changes to reduced and discounted fare programs for institutional partners, as well some changes to the Wave card system. These changes are intended to simplify and standardize programs in order to make them easier to navigate for riders and partners.

The meetings will take place on three consecutive days, starting on Monday, Feb. 22, 2021:

  • Monday, Feb. 22 – 6- 7 p.m. Live on The Rapid’s Facebook page
    o Available via Zoom
  • Tuesday, Feb. 23 – Noon to 1 p.m. Live on The Rapid’s Facebook page
    o Available via Zoom
  • Wednesday, Feb. 24 – 9 to 10 a.m. Live on The Rapid’s Facebook page
    o Available via Zoom
  • These virtual meetings will provide an informational overview of the proposed changes, as well as an opportunity for Q&A with Rapid staff members. The proposed changes are as follows:


These virtual meetings will provide an informational overview of the proposed changes, as well as an opportunity for Q&A with Rapid staff members. The proposed changes are as follows:

1. Reduced, Donation, and Discounted Rate Programs The Rapids currently manages programs designed specifically for non-profit organizations, organizations that directly serve people experiencing homelessness, organizations that directly serve people experiencing homelessness, organizations that directly serve people experiencing homelessness, and discounted rates for educational institutions. The proposal would combine these programs and standardize the discounted fare at $1.25 per ticket. This will simplify the programs available to non-profits and post K-12 educational institutions, eliminate multiple discounts or donations programs, and create a more equitable standard for providing discounted cares. The program would be open to the following organizations:

page1image55006848

1. 501(C)3 designated organizations

2. Post K-12 Educational Institutions

page1image55007040

2. Fare Capping Structure As part of the implementation of the Wave fare system, a fare capping structure was put in place that enables riders to “earn” a 1-day pass, 7-day pass, and a 31-day pass on a rolling basis in accordance with how often rides are taken. The proposal recommends a change to monthly capping system, which will cover one calendar month. This change would eliminate the 7-day capping option and keep the one-day and monthly caps. The fare capping will reset on the first day of each new month. This change would simplify fare capping to make it easier to use and understand for all customers.

3. Negative Balance Elimination The implementation of the E-Fare system was initially configured to enable the Wave cards to allow for a negative balance of up to -$1.74. The proposal recommends the elimination of a negative balance allowance on Wave cards. This change will maintain equity among the Wave card categories and improve the ease of use of the Wave care for customers.

4. Shipping Fee The Rapid is proposing a flat shipping fee of $2.50 for all online fare purchase orders being mailed to customers to cover postage fees.

For any members of the public that are unable to attend next week’s meeting, additional options are available to provide feedback and comment:

  • Via email to comment@ridetherapid.org
  • Via phone at 616-774-1235
  • Via mail to:

300 Ellsworth Ave. SW
c/o Communications Department
Grand Rapids, MI 49503

The Rapid discontinues paper tickets, riders can exchange for Wave cards

The electronic Wave card system was implemented in 2018 by The Rapid. The transportation system will be eliminating paper tickets at the end of the month. (Courtesy)

By Joanne Bailey-Boorsma
joanne@wktv.org


At the end of February, The Rapid will no longer accept paper 10-ride tickets.

 

“We’re excited to continue our Wave card transition to make riding The Rapid as simple as possible,” said Bill Kirk spokesperson at The Rapid. “We encourage all riders and stakeholders to provide us with their feedback and questions to help ensure that we get this change right.” 

The Greater Grand Rapids area public transportation provider has been phasing out the sale of paper tickets since late 2018 due to the complete transition to the Wave card, The Rapid’s electronic fare system. The Rapid will continue to accept cash as a valid form of fare payment. 

Beginning Feb. 22, through March 5, customers will be able to exchange unused 10-ride tickets at the Information Center inside Rapid Central Station during open hours, Monday through Friday, 6:30 a.m. to 6:30 p.m. Customers will receive either the value of the 10-ride ticket on their existing Wave card, or they will be provided with a Wave card with the equivalent value, minus the $3 new card fee. Unused Adult 10-ride cards will be exchanged for $13.50 worth of Wave card value, and unused Student or Reduced fare 10-ride tickets will be exchanged for $10.50 (Student) or $8.50 (Reduced) worth of Wave card value. Students and reduced fare riders must bring identification for proof of eligibility. Customers may only exchange up to ten 10-ride paper tickets per day during the exchange period. 

Partner agencies with an existing stock of 10-ride paper tickets can exchange their stock for equivalent Wave card value at The Rapid’s Administration building on Tuesdays and Thursdays from March 9 – 31. For details and to address any questions or concerns, partners can contact The Rapid at partners@ridetherapid.org

For additional information about the Wave card, including more than 50 retail locations with Wave cards available for purchase, please visit wave.ridetherapid.org

Employment Expertise: Driven to succeed

By West Michigan Works!

 

Would you have a reliable way to get to work if you didn’t have your own car?

 

Do you live and work somewhere you can easily access public transportation?

 

If the answer is no, how would you maintain a job?

 

Millions of Americans lack reliable transportation. For individuals that don’t have a car or can’t afford or access public transportation, finding a job and showing up every day is a challenge.

 

Sean Phillips knows that struggle first-hand. Sean had a low-paying job that didn’t bring in enough money to support himself and his family; having enough money to pay for essentials—such as gas for their car—was a common difficulty. Being able to afford the training needed to qualify for a better-paying job seemed impossible.

 

Sean decided to take a step toward creating a new life. He came to West Michigan Works! to get help removing the obstacles that were keeping him from opportunities to better support himself and his family.

 

Sean received training funds to attend Tri-Area Trucking School. The funding allowed him to get books and other resources needed for the courses. He also received mileage reimbursements to ensure that he could get to and from his courses. After he successfully completed training, his family received additional transportation supports that allowed them to get a second vehicle. The vehicle support allowed both him and his wife to maintain full-time jobs.

 

Sean is now a Certified Class A & B Commercial Driver and is employed full time with a successful delivery and warehousing company.

 

“I want to thank Michigan Works for the supports they provided. I was able to earn my CDL and further my skills, knowledge, and confidence so I could get a new job at this stage in my life.”

 

Do you face obstacles to finding and keeping a good-paying job? Visit a service center to find out how West Michigan Works! can support you.

Help for seniors who can’t leave home

Your Community in Action!

 

By Community Action Partnership of Kent County

 

Nearly two million Americans over the age of 65 rarely or never leave their homes. In fact, there are more homebound seniors in the US than there are living in nursing homes. Many of these individuals are homebound because they have illnesses like heart and lung disease, arthritis and dementia. They may no longer have access to transportation or they may experience anxiety when leaving the house.

 

Whatever the reason, research has found that those unable or unwilling to leave their homes don’t always receive the care they need. They are more isolated than their counterparts in assisted living. Increased isolation increases the risk of depression, dementia and long-term illness.

 

The majority of homebound adults in the United States are low-income and face language barriers. This makes it more difficult to get adequate care and even proper nutrition. To help meet the needs of these individuals in our community ACSET Community Action Agency (CAA) delivers meals to homebound seniors over the age of 60 living in Kent County. Nutritious and flavorful meals are delivered to their homes each weekday, Monday through Friday.

 

ACSET CAA also offers door-to-door transportation for seniors who need a ride for medical appointments, grocery shopping and other services. Transportation is reserved for low-income seniors over the age of 60. Buses run 8:00 a.m. to 5:00 p.m., Monday through Friday. To find out if you or a loved one qualify for meal delivery or transportation, call ACSET CAA at (616) 336-4000. Latin American Services staff are available to assist Spanish-speaking seniors with their needs.

 

Your Community in Action! is provided by ACSET Community Action Agency. To learn more about how they help meet emergency needs and assist with areas of self-sufficiency, visit www.communityactionkent.org

Should I stop or should I go? Too many motorists just don’t know

Bus directors aim to educate public on safety rules

 

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Students arrive at Forest Hills Northern Trails 5/6 School after riding the bus

By: Linda Odette – School News Network

 

When you see red lights on the school bus start flashing in front of you, it always means stop, right?

 

And when you see yellow hazard lights flashing down low on the school bus in front of you, it always means you can keep going, right?

 

The simple answers: Red means stop. Yellow means you don’t have to, but be careful.

 

Confused? Many drivers are, said Fred Doelker, safety and training director for Dean Transportation, which provides bus transportation for all but two of the 20 school districts in the Kent ISD. Explaining what red and yellow school bus lights mean is part of his job.

 

The key difference is whether those yellow lights are flashing on the top of the bus above the windows, or the hazard lights are flashing below the windows. (See an illustration of the difference)

 

When the big yellow lights next to the red lights on top of the bus are flashing, motorists should prepare to stop. That’s because the red lights will come on soon and the red stop sign will be put out.

 

Doelker compares it to a car going through an intersection. When you see a yellow traffic light, you know the red light will come on shortly.

 

schoolnewsnetwork4When It’s OK to Pass

 

“The confusion comes in with the yellow hazard-light stop,” Doelker said of the lower yellow lights at the middle of the bus. “Lots of times when drivers see these, they don’t know what to do, but they think they should stop.”

 

That’s wrong. When these yellow hazard lights are blinking, you can drive around the bus with caution.

 

Doelker gives another example: You’re driving down the road and meet a bus with red lights and a stop sign displayed, so you stop. You wait until the red lights go off and stop sign is down, and you pass the bus. You drive a ways farther and see another bus with yellow hazard lights on and wonder if you can go around it. Yes, you can — cautiously.

 

Another “should-I-stay or should-I-go” situation that confuses motorists occurs when buses are traveling multi-lane, divided roads (like the East Beltline), he explained. You stop when you see a bus ahead of you put on its flashing red lights. A car on the opposite side of the divided road drives past the bus, even though the vehicle has its red lights flashing. Then you mutter, “Why does that driver get to go and not me?”

 

The multi-lane, divided road is what makes the difference in this situation, Doelker said. If there is a median dividing the highway, you don’t have to stop for a bus on the opposite side of the road with red lights on. However, if there is no physical barrier between opposing lanes, red lights mean all drivers must stop.

 

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Darryl Hofstra is transportation director for Forest Hills Public Schools

A Chronic and Dangerous Problem

 

Darryl Hofstra, Forest Hills Public Schools transportation director, said cars passing by buses illegally is a significant problem in his district. “It’s chronic,” he said, adding that each bus driver probably sees several every day, and most of the time it’s cars approaching from the front.

 

Hofstra, who gets behind the wheel of a bus when the district is short on drivers, was on the Michigan Association of Pupil Transportation board for 12 years. He still serves on a state school bus safety legislative committee.

 

In a 2015 survey by the National Association of State Directors of Pupil Transportation Services, Michigan bus drivers reported 1,031 illegal passes of the 1,543 buses that participated. That’s more than 10,000 illegal passes in one day, if applied to all stops.

 

Doelker finds it “frightening” several thousand illegal “pass-bys” can happen in one day. “I don’t know why people go around,” he said. “I don’t know if they don’t know any better, if they don’t care or if they’re distracted.”

 

His concerns are grounded in long experience. A nearly six-year veteran of Dean Transportation, in March he received the Richard H. Austin Long-Term Traffic Safety Award from the Michigan Governor’s Traffic Safety Advisory Commission. He also worked for 32 years as community safety coordinator with the AAA Auto Club Group.

 

Doelker put together a proposal for the Michigan Department of Highway Safety Planning earlier this year. It asked for funding to study why drivers are illegally passing school buses during student loading and unloading. However, his proposal was not funded.

 

Dean Transportation encourages districts to design routes with pickups only on the right side of the road, because they say it’s safer. The state of Michigan requires and provides 24 hours of bus safety training, plus six hours every two years of continuing education.

 

Fred Doelker is the safety and training director for Dean Transportation
Fred Doelker is the safety and training director for Dean Transportation

Students Need to be Taught

 

Accidents nearly always involve the bus a student rides, not a motorist driving by illegally, Doelker said. “Students do something unexpected — like run to the bus before it is stopped — and the bus driver doesn’t see it.

 

“We really encourage bus drivers and parents to work together and teach their children to be safe at school bus stops.”

 

After two students were killed when the car they were driving ran into the back of a Coopersville school bus in 2011, Rep. Holly Hughes, R-Montague, introduced a bill to add more lighting to buses. A pilot study tested in 10 school districts, including three buses in the Forest Hills district, put LED lights with words on the back doors of the bus. “Caution — Stopping” flashed in amber when a bus prepared to stop. “Stopping — Do Not Pass” flashed in red when the bus was stopping.

 

Hofstra advised motorists to take bus safety seriously and personally.

 

“Whenever you see a school bus, use extreme caution,” he said. “Think of it as though you were a parent or grandparent and those were your kids in the bus.”

 

Be sure to check out School News Network for more stories about our great students, schools, and faculty in West Michigan!

Discounted Go!Bus Ticket Program gets seniors where they need to go

go busAre you 60 or older? Need a ride to a medical appointment or other local destination?

 

The Rapid’s Go!Bus Ticket Program offers a door-to-door transportation service for seniors age 65+ and persons with disabilities who cannot ride a fixed-route bus.

 

GO!Bus is a shared ride, advanced reservation, ADA paratransit service. GO!Bus riders share trips traveling in the same direction at the same time. Trips are scheduled without regard to the purpose of the trip. The Rapid also provides GO!Bus service to non-disabled seniors (NDS) aged 65 and older.

 

Non-disabled senior citizens must present proof of age (i.e., copy of driver’s license, birth certificate, etc.) with their completed application. To use the service due to disability, you must complete an ADA application AND ‘Professional Verification of Functional Disability’ form.

 

Once you’re approved, the GO!Bus provides service in the same area and at the same days and times as The Rapid fixed-route buses. Go!Bus is also available to companions of qualified riders, personal care attendants (PCAs) and service animals. To ensure there is a seat available for companions, be sure to notify GO!Bus that you will have someone accompanying you when you make your reservation. Read the Go!Bus rider’s guide here.

 

Reduced-price tickets for the Inter-urban Transit Partnership (ITP) Go!Bus service are available to Kent County residents who are approved Go!Bus riders, thanks to funding by the Area Agency on Aging of Western Michigan. If you are 60 or older, live in Kent County and are an approved Go!Bus rider, you may apply to purchase the discounted tickets at the Wyoming Senior Center. Please call the Wyoming Senior Center at 616.530.3190 or email mywsc@wyomingmi.gov. More info about Go!Bus here.