Tag Archives: West Michigan Works!

Meet the employer: Brenner Excavating, Inc.

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By West Michigan Works!


Brenner Excavating, Inc. (BEI) works on projects with the Michigan Department of Transportation to create roads and paths in West Michigan. At BEI, everyone is treated like family. Kyle Brenner is the contract and safety manager; his father, Kevin, started the company forty-five years ago


“We’re a great size where you don’t get lost in the shuffle. We treat all employees like family but have perks like larger companies, including great benefits,” Brenner said


All in the family


Kirk Alward, project foreman, has spent his 26-year career with BEI. His dad started at the company in 1979 and still works there. Kirk started as a laborer, learned everything he knows on the job and now leads teams as a foreman


“I like what I do because I like the people I work for. There are days when I don’t like my job (like anyone) but I keep coming back because of the Brenners,” Alward said


Alward’s team is currently working on a bike path along Cottonwood in Jenison


“We get a lot of people from other companies who, shortly after starting here, tell us they wish they’d worked here their whole career,” Alward said


Successful career ahead


Heather Wilkins joined Brenner Excavating in 2017 with some construction experience. Her team is working on a retaining wall in Caledonia. As a laborer, she lays pipe, checks grade of dirt, does traffic control. Each day brings different tasks and challenges


“It’s hard work, but I love it. Everyone is so willing to teach,” Wilkins said.


She plans to take a heavy machine operating class over the winter to learn more skills


“I would love to retire from Brenner. I hope to climb the ladder and become a foreman or operator in the future,” Wilkins said


With construction season gearing up, Brenner Excavating has a full season of work ahead of them. They’re taking applications for positions at all skill levels:

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Refugee & Immigrant Employment Services at West Michigan Works!

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By West Michigan Works!

Welcome, Bienvenido, Murakaza neza, Karibu, أهلا بك

No matter how you say “welcome,” if you are a new American, West Michigan Works! can provide opportunities to find a satisfying career in the United States. Refugee and immigrant navigators can provide specialized assistance to help you start your new life.

Here are a few ways that West Michigan Works! can help.


Specialized services for new Americans include access to appropriate resources such as open-entry ESL (English as a Second Language) class and employment services like building your resume, completing online job applications and connecting you to local employers with job opportunities.


Help meeting work requirements. Anyone authorized to work by the US Department of Homeland Security can receive free employment services. A refugee and immigrant navigator can assist you with paperwork and resources, like English language proficiency, high school diploma, GED or assessment tests, to qualify for certain training and education programs.


Referrals to MITS (Michigan International Talent Solutions). Highly qualified, skilled and educated immigrants and refugees can receive professional employment support from MITS.


Opportunities abound. New Americans do not need to settle on a low-paying job. There are opportunities to learn English and gain the education and training needed to pursue your dream job and earn a sustaining income for your family.


You can make your American dream happen. Many local employers appreciate the hard work and job performance of refugees and immigrants. With a steady income you can establish good credit and realize goals, such as buying a house, within two to five years of arriving in the US.


Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Summer employment for teens

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By West Michigan Works!


It’s spring and that means employers are starting to post summer employment opportunities. Now is the time for young adults to prepare for summer employment. Summer work experience provides an excellent opportunity for teens to earn money, gain valuable experience and build confidence. 


Teen workforce participation


According to the U.S. Bureau of Labor Statistics, teen participation in the labor force peaked in 1979 at almost 60 percent. It dropped sharply during and after the recession in 2007 and has continued to hover around 34.1 percent. 


While some may be quick to chalk it up to teen laziness, the fact is, more teens are attending school during the summer, they’re participating in more activities and they’re competing against a growing number of older workers and underemployed college grads.   


Summer opportunities


Teens that are willing and able to work during the summer months are most likely to find positions in businesses that have seasonal surges: movie theaters, amusement parks, hotels, farm labor, construction and landscaping. A quick search on Indeed.com for summer jobs near the Holland/Zeeland area pulls up 350 entry level jobs; a mix of temporary, full-time, part-time and internship opportunities.


Teens may also want to explore volunteer opportunities where they can learn valuable employability skills, such as time management, teamwork and responsibility.


Preparing for a successful job search


Here are three tips to help teens compete for summer employment:

  • Research the job opportunity. If it’s a retail job, visit the store and observe the current sales staff. Visit the company’s website and social media accounts. 
  • Create a simple resume. List any volunteer work, school activity or odd job that demonstrates responsibility, commitment and a positive attitude.
  • Rehearse the interview. Practice a firm handshake, making eye contact and speaking with a clear, enthusiastic voice. Prepare a few questions that will show the employer that you’re genuinely interested in working for them.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Kent County Seasonal Job Fair

  • When: Tuesday, April 16, 2-4:30pm
  • Where: West Michigan Works! 215 Straight Ave NW, Grand Rapids, MI 49504
  • Who: Kent County Road Commission and Parks Department
  • What: Over 30 Seasonal Openings, including maintenance, equipment and engineering positions, and park workers

Employment Expertise: Skills veterans bring to civilian careers

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By West Michigan Works!


U.S. veterans return from duty with knowledge, skills and abilities that employers are looking for in their workforce. Here are some transferrable skills that veterans bring to civilian jobs:

  1. TEAMWORK: Most military activities are performed with the help or coordination of others. Veterans have learned to collaborate with others to complete tasks and stay safe. Veterans who have served as team leaders have learned to evaluate situations, make decisions quickly and accept the consequences of those decisions, good or bad. 
  2. FLEXIBILITY AND ADAPTABILITY: Life in the military is ever-changing. Service members learn to adapt to the changing needs of any situation while remaining calm and moving towards the goal.
  3. EDUCATION: All service members are required to have a high school diploma or GED. Many have college degrees as well.
  4. CRITICAL THINKING: Service members are trained to examine the results and consequences of a specific action. They learn to use reason and evidence to make decisions and solve complex problems.
  5. WORK ETHIC: In the military, mission comes first. Service members are recognized for finishing their missions in a timely and effective manner. They learn to take responsibility for their duties and complete them with minimal supervision.
  6. LEADERSHIP: The military’s focus on duty, honor and responsibility give veterans leadership skills that are highly valued by employers. They have been taught to take responsibility for other people, activities and their own behavior and to motivate others to achieve results.
  7. GLOBAL OUTLOOK: Service members are stationed across the globe, exposing them to different cultures, economies and languages. Veterans can bring a diverse outlook and new ideas to the workplace.

Veterans who need help translating their military skills, qualifications and experience to their job search can visit a West Michigan Works! service center to be connected to a veterans representative. 


Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Five tips to make the most of your visit to Michigan Works!

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By West Michigan Works!

Need to file for unemployment? Looking for a new career? Interested in job-training opportunities? West Michigan Works! can support you throughout the process of searching for, applying for and getting a job. Ready to visit? Here are some recommendations to make the most of your trip!

  1. Bring personal identification. Bring your state ID/drivers’ license and social security cards and with you. Additionally, some employers require state ID/drivers’ license numbers on applications. (Listing wrong numbers can cause a hold-up in receiving unemployment benefits.)
  2. Have access to a detailed work history. If you are seeking unemployment benefits, you will need a list of employers and dates of employment to file a claim. Write it down on a notepad, type it in an email or save it on your phone so you can access it from the service center. This can also help you build a resume, if you don’t already have one.
  3. Have a resume? Bring it with you. One of the first steps in finding new employment is creating a Pure Michigan Talent Connect account and uploading a resume to your profile. You can use a computer at the service center to create a digital version of your resume if you don’t already have one. Uploading your resume is also a part of the unemployment claim process and required to receive benefits.
  4. Be ready to work. Be prepared to answer questions that will assess your interests and skills to match you with a job that is a good fit for you. Expect to search and apply for multiple positions that interest you. Finding a job is like having a job. The more work you put in, the better the results! 
  5. Dress like you would for an interview. West Michigan Works! regularly hosts hiring events with local employers who have current openings. You never know when a job opportunity might present itself. Be ready to meet potential employers any time you visit a service center by dressing interview-ready.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: New Skills for a second career

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By West Michigan Works!


Gina Mancha was displaced from a long career in automotive manufacturing and needed to find a new career. As a dislocated worker, Gina was eligible for services through Michigan Works!. With guidance from a career coach, she completed a career portfolio—a collection of documents that highlights experience, skills and accomplishments—and soon secured an entry level position at Spectrum Health in the Environmental Services department. 


Eager to advance at Spectrum, she applied to an apprentice program for sterile processing technicians through West Michigan Works!. She attended an information session and learned about the assessments she would need to take for acceptance in the program. It had been a long time since Gina had taken any tests or attended classes, but she was persistent and spent hours practicing and preparing for the work ahead. 


Gina’s hard work and practice paid off; she was the only candidate to complete and pass all of the tests and became the first sterile processing technician apprentice at Spectrum Health. 


Gina attended classes at Grand Rapids Community College (GRCC) while working as an apprentice at Spectrum Health. She credits the apprenticeship for giving her a new set of skills and confidence to start her second career at age 50. Gina successfully graduated from the apprenticeship program last spring and has been promoted from an apprentice to a sterile processing technician with Spectrum Health. 


Gina, Spectrum Health and GRCC were recently honored by the Michigan Works! Association and state lawmakers as 2019 Impact Award winners. The awards recognize workforce achievements in communities across Michigan.


Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Snapshots: Wyoming, Kentwood news you ought to know

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By WKTV Staff

victoria@wktv.org


Quote of the Day

“March is the month God created to show people who don’t drink what a hangover is like.”


~ Garrison Keillor


A force with which to be reckoned

The construction industry is a virtually untapped source of high-demand, well-paying jobs for women. Women in Construction Week focuses on raising awareness of the opportunities available in construction and emphasizing the growing role of women in the industry. Read more here.

Listen to those pipes

The gift of song has always been Thomas Carpenter’s saving grace. His deep baritone-bass voice has opened doors many times, and he delights in singing at church, for Dégagé, nursing homes, Heartside Art Studio and Ministry, and other organizations that help the homeless. Read more here.

Boo!


It’s rare, but you can actually be scared to death. When a person is frightened or perceived to be in danger, the brain triggers a surge of adrenaline, which makes the heart beat faster and pushes the body instantly into “fight-or-flight” mode. It also affects the liver and pancreas, triggers perspiration and pushes blood toward major muscle groups. But don’t let that scare you. Read all about it here.



Fun fact:

It’s a thing

Spring fever isn’t just a saying — experts say the body’s makeup changes due to different diets, hormone production and temperature.

Employment Expertise: March 3-9 is Women in Construction Week

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By West Michigan Works!


FACT: In 2016 women made up only 9.1% of the construction workforce in the U.S. 


FACT: Construction jobs are expected to grow between 11% and 32% over the next five years in West Michigan. 


FACT: The gender pay gap is much narrower in construction. In the U.S. women in all industries earn on average 81.1% of what men do. In construction the average is 95.7.


The construction industry is a virtually untapped source of high-demand, well-paying jobs for women. Women in Construction Week focuses on raising awareness of the opportunities available in construction and emphasizing the growing role of women in the industry.


Is a career in construction right for you?

  • Do you enjoy making repairs (painting, fixing appliances, etc.)?
  • Does it give you satisfaction to see the result of your work?
  • Do you enjoy math and solving technical problems/puzzles?
  • Do you like to work or play outside, even in cold and hot weather?
  • Can you work at heights or in confined spaces? Can you work in places that may be extremely noisy, dirty, hot, cold, wet or smelly?
  • Are you safety conscious?
  • Can you cope with being the only, or one of just a few, women on a job site?
  • Do you have the ability to meet rigid attendance requirements (reliable childcare, transportation, etc.)?

If you can answer yes to some of these questions, a career in construction could be a good fit for you. Consider learning more about construction jobs and training programs in your area. 


Where do I begin?

Grand Rapids Community College (GRCC) offers a variety of construction trades training opportunities. They have job training programs in Introduction to Construction, Residential Construction and Construction Electrical. GRCC also offers a variety of continuing education programs in construction and a U.S. Department of Labor registered Construction Electrical Apprenticeship Program.


Michigan Works! has connections to local training opportunities and you may even qualify for financial assistance. Visit a West Michigan Works! service center near you to find out more and if you qualify. 


To see a list of high-demand construction jobs in West Michigan, check out the 2019 Hot Jobs List at westmiworks.org/hot-jobs.


Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Preparing students for college and careers

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By West Michigan Works!


February is Career and Technical Education (CTE) Month, a national campaign to increase awareness and celebrate the value of programs that prepare students for the world of work.

What is Career and Technical Education?

CTE programs provide classes that directly prepare students for high-wage, high-demand careers. They are offered through high schools, CTE centers, charter schools, community colleges and four-year universities across Michigan.


CTE has come a long way in the last decade, but there are still outdated perceptions of what it is and isn’t. Today’s CTE programs deliver:

Real options for college and rewarding careers

CTE programs aren’t the shop classes of the past; they prepare students (middle school, high school and post-secondary) for both college and careers. While CTE used to be the collage alternative, it’s now more of a college pathway. Today’s programs provide opportunities for college credit, credentials and meaningful work-based learning experiences.


Fact: CTE students are more likely to have a post-high school plan, including college.1

Real-world skills

CTE provides hands-on learning and the skills and confidence to explore and pursue career options in industries that are in critical need of talent, such as health sciences and information technology. CTE students gain practical, relevant, marketable skills that will make them more employable.


Fact: CTE students and parents are three times more likely than those not involved in CTE to report they are confident in their ability to learn real-world skills as a part of their curriculum. 1

A valuable educational experience 

CTE programs provide opportunities for specialized classes, internships and networking with industry experts. Student not only learn technical and academic skills, they learn critical employability skills1. Career and technical education helps students see how what they’re learning applies to the needs of employers.


The high school graduation rate for CTE students is 97 percent, compared to an average of 80 percent statewide. 2


This is the first in a series on career and technical education. Future articles will highlight CTE programs across West Michigan and how they’re helping students prepare for college and career.


Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.


1. The Value and Promise of Career Technical Education: Results from a National Survey of Parents and Students, Advance CTE and the Siemens Foundation, April 2017


2. U.S. Department of Education, Perkins Data Explorer

Employment Expertise: Top 10 most in-demand skills for 2019*

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By West Michigan Works!


*according to LinkedIn


Recently, LinkedIn analyzed hundreds of thousands of job postings to decide which skills companies need most in 2019. How does that list compare to what West Michigan employers need? We asked a couple of them their thoughts.


The 5 most in-demand soft skills in 2019:

soft skill: personal attributes, personality traits and communication abilities needed for success in a job. They characterize how a person interacts with others.

5. Time Management


4. Adaptability


3. Collaboration


2. Persuasion


1. Creativity


“I would move adaptability closer to the top,” said Alison Giardini, caregiver recruiter, Senior Helpers. “It’s such an important skill. The more you can adapt to in the workplace, the more quickly you’ll move forward in your career.”


The best way to showcase your soft skills initially is through your cover letter. Share a story or situation that demonstrates your strengths. For example: how you buffered a conflict, received a perfect attendance award or had your idea implemented by the company. The interview will give you an additional opportunity to highlight your soft skills.


The 5 most in-demand hard skills in 2019:

hard skill: a specific, teachable skill that can be defined and measured like reading, math and writing.


5. UX Design


4. People Management


3. Analytical Reasoning


2. Artificial Intelligence


1. Cloud Computing


“All of these would make up the ideal employee,” said Joe Howard III, co-owner, Junk King. “This list is very in-tune with today’s market.”


Do you need some new hard skills? Our career coaches can connect you to trainings for high-demand careers in manufacturing, health care, construction and IT. Sometimes scholarships are available too.


Alison and Joe are hiring. Interested in taking your hard and/or soft skills to their company? Click here to see jobs at Senior Helpers and Junk King.


Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: I need a job! How do I start my job search?

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By West Michigan Works! 

 

Are you unemployed? Do you want to break into a new field? Where do you start your job search?


A successful job search starts with a strategy; a plan with defined tasks that will help you achieve your goal.

Your first step: Take time to look at what motivates and interests you. Begin by identifying your skills, interests and values. Here are some questions to get you started:

  • What were some things you liked about previous jobs? 
  • Are there any moments that stand out or projects that you really enjoyed? 
  • What were your favorite classes in school? 
  • What work-related activities do you like doing?

The goal of this process is to dig into your motivations and passions. This exercise should act as a spring board for exploring careers that will be a good fit for you. Matching a job with your skills, interests and values will lead to higher job satisfaction. It will also save you time and help you organize the next steps of your job search process by narrowing down what fields to explore. 

West Michigan Works! offers services, based on eligibility, to help you get started with your job search, including skills assessment, one-on-one career coaching and help finding training to prepare for a new career. You can also check out these free, online career exploration tools:

  • O*Net Online provides information on careers you might be interested in — onetonline.org
  • Pure Michigan Talent Connect’s Michigan Career Explorer offers career research and exploration resources — mitalent.org/career-explorer
  • My Next Move can help you narrow down careers based on what you like to do and offers tools specifically for veterans — mynextmove.org

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Making an impact in West Michigan

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By West Michigan Works!

In 2018 West Michigan Works! (WMW) helped 44,890 job seekers, served 3,193 employers and filled 10,463 jobs. This work isn’t done in isolation; it’s accomplished through partnerships with employers, training providers, educators and community organizations. Each December, WMW looks back over the year and recognizes a few of its key partners:

Flexfab, a manufacturer based in Hastings, MI, received the 2018 Employer of the Year award due to their dedication to developing their current workforce, engaging future manufacturing talent and recruiting diverse employees. Flexfab is committed to providing education and training so their workers can obtain higher paying jobs within the company. They also work with local organizations, like Barry County Veterans associations, to target a diverse job seeker pool. 

Literacy Center of West Michigan (LCWM) is West Michigan Works! 2018 Partner of the Year. They received this award because they successfully use community partnerships to create positive change. LCWM has partnered with the local construction industry, Grand Rapids Community College (GRCC) and the Urban League to provide workplace English as a Second Language instruction for participants in the construction training program. They also provide literacy services at one of West Michigan Works! service centers. Providing instruction like this to job seekers helps remove language barriers and can help them obtain further training, education and/or a good job.

The Michigan Works! Impact Awards honor those who have built economic results by actively creating jobs and developing fresh talent in their communities. In West Michigan, Spectrum Health, GRCC and Sterile Processing Technician, Gina Mancha, received the 2018 Impact Award. To address a common need in the health care field, West Michigan Works! partnered with health care employers, GRCC and the US Department of Labor to create the Sterile Processing Technician Registered Apprentice program. Through this program, Gina was able to learn a new skill and start a new career after working for years in automotive manufacturing.

Want to learn more about how the Sterile Processing Technician Registered Apprentice program changed Gina’s life and how the other 2018 award winners are making an impact in West Michigan? Check out West Michigan Works! Annual Report at westmiworks.org/2018-annual-report/.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: 5 easily forgotten job search tips

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By West Michigan Works!

There are many moving parts to a job search: research, networking, writing, applying, following up. The list goes on and on. It’s easy to get overwhelmed. Here are five easy, yet important tasks that are easily forgotten:

Consider job search your job. Set a daily schedule. Wake up at the same time you would when you were working. Shower, get dressed and eat breakfast. Block off times for online job searching and informational interviews. End your day by making a to-do list for the next day. 

Google yourself. Look at the first three or four pages to see what an employer will see. A search that brings up negative or inappropriate content could land you in an employer’s reject pile. Having no information is almost as bad; recruiters may see this being out of touch or lacking skills. Combat this by creating or updating your LinkedIn profile.

Choose strong words for your resume. Use words that show employers real activities with measurable results. Words like “was” or “became” do not say much about what you actually did. Instead, choose verbs that lead to questions such as “how,” “how many,” “how much,” “when,” “where,” “who” and “why.” Good words should make the reader want to know more.  

Keep references current. Don’t forget the 4 P’s: prepare, professional, permission and progress. Double-check the contact information for your references before your interview; you wouldn’t want the hiring manager to call a disconnected phone number. Outdated contact information also shows the employer you haven’t kept in touch with that person.

Send a thank you note. One out of three employers think less of a candidate who doesn’t send a thank you note. One in ten wouldn’t hire someone if they don’t send a thank you note, according to Career Builder. Keep it short and professional. Hand-written is best, but emailing works too. 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: 4 reasons to keep job searching in December

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By West Michigan Works!

 

Don’t let long shopping lists and holiday parties distract you from your job search this month. Many people pause their search until the New Year, but December is a good month to look for a job. Here’s why:

 

Fewer people look

 

Many job seekers put their job search on hold during the busy holiday season. Use this time to get ahead of the competition by applying to jobs and connecting with recruiters. Overwhelmed with your to-do list this month? Balance your job search and holiday activities by blocking out time every day for job search activities.

 

Plenty of networking opportunities

 

The holidays are a great excuse to reconnect with people you’ve met through networking. Ask them to coffee or lunch to catch up. These meetings will strengthen your relationship and keep you top of mind as they move into the New Year.

 

Consider holiday parties as another networking opportunity. Meet someone new and let them know you’re job searching (even if it’s your grandma’s neighbor!). Make sure to leave your resume at home.

 

Extra time with recruiters

 

Recruiters are more likely to respond to your email because they aren’t as busy this month. Apply to relevant job postings and follow up with an email to the recruiter. Give them a chance to get to know you now, so they’ll remember you once 2019 hiring begins.

 

Did you get an Out of Office reply? Great! If they don’t respond to your email upon return, welcome them back to work and then ask your questions.

 

Keep up your momentum

 

It’s hard to restart a job search after a lengthy break. Do yourself a favor by continuing to job search this month.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

 

Employment Expertise: The thank you note: a post-interview essential

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By West Michigan Works!

 

You submitted your resume, got an interview and left the interview feeling great. Before you celebrate, there’s one last step to your job search:

 

A thank you note.

 

One in three employers think less of a candidate who doesn’t send a thank you note. One in ten wouldn’t hire someone if they don’t send a thank you note, according to Career Builder.

 

Here are some tips to help you write a memorable thank you note:

  • Keep it short, professional and sincere.
  • Send the note within 24 hours of your interview.
    • Hiring managers are busy. If they receive your note a day or two after your interview, it shows them you are organized. And, it helps them remember you as they make hiring decisions.
  • A hand-written note is best.
    • The average hiring manager receives 100+ emails a day. Make your thank you note stand out by sending it through the postal service instead of their clogged inbox.
  • Choose a thank you note that is simple and professional.
    • Avoid cartoons, silly sayings and bright colors.
  • Use the three sentence rule:
    • #1: thank them for the interview.
      • “Thank you for taking the time to interview me yesterday.”
    • #2: Add something personal from your interview.
      • Reference a specific conversation or a question they asked. Or, talk about something you liked from the interview.
      • “I really enjoyed hearing more about your company culture.”
    • #3: Repeat your interest in the job.
      • Remind them you’ll be a great addition to their organization.
      • “I look forward to working with you in the future. My background will help [name of organization] continue to grow.”
    • Don’t forget to add “Dear [their name]” and the beginning, and “Sincerely, [your name]” at the end.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Seven West Michigan service workers recognized for going ‘above and beyond’

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By West Michigan Works!

 

Seven area service workers received a 2018 Beverly A. Drake Essential Service Award for integrity, commitment and passion in their jobs. The Essential Service Awards honor non-managerial employees who provide critical services that often go unnoticed and unrewarded.

 

“The business community often overlooks the significant contributions that service workers make in our region and economy,” said Dave Smith, chair of the West Michigan Works! Workforce Development Board. “The Essential Service Awards recognize exceptionally hardworking individuals who perform these crucial jobs.”

 

2018 Beverly A. Drake Essential Services Award Winners

  • Gordy Bacheller, custom furniture assembler, Bold Furniture (20 years)
  • Kelle Bergers, housekeeper, Ronald McDonald House of Western Michigan (28 years)
  • Nicholas Borgman, customer service representative, Quality Car Wash (4 years)
  • Riley Frens, nurse technician, Mary Free Bed Rehabilitation Hospital (3 years)
  • Andrea Gafford, customer service/scheduling, Anderson Technologies, Inc. (20 years)
  • Sam Sandee, employment training program specialists, Wedgwood Christian Services (22 years)
  • Laurie Trestrail, dietary aide, SKLD (39 years)

Employers, co-workers and the community can submit Essential Service Award nominations in a variety of industries including housekeeping, hospitality, retail, healthcare, transportation, administrative, food service, general labor, childcare, nonprofit and custodial, or government.

 

2018 honoree Kelle Bergers is known for going above and beyond. Each day, Bergers ensures that the Ronald McDonald House of Western Michigan is sanitary for families of children traveling to Grand Rapid for their child’s medical or mental health treatment.

 

“I’m honored to receive this award, but I don’t need the recognition. I am just doing my part to make sure our guests’ experience is the best it can be,” Bergers said.

 

Kelle was nominated by her manager Megan Priester, services director at Ronald McDonald House of Western Michigan.

 

“To explain every way that Kelle has impacted our organization would take hours; she is a shining light,” said Priester.  “Our families love seeing her so much that they often come back years later to visit her.  There is not another human being like Kelle.”

 

Priester recalled a time when a guest room was left in an extremely less than desirable state.

 

“Other staff looked at the room and turned around, but not Kelle. She methodically cleaned the room section by section until it was finished,” said Priester. “After Kelle was finished, she simply let the front office know it was ready, never looking for praise.”

 

You can see photos and learn more about this year’s winners at westmiworks.org/esa.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Meet the Manager — Juan Rosario

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By West Michigan Works!

 

Our Westside Service Center is one of three places job seekers can visit in Kent County. We’d like to introduce you to the service center manager, Juan Rosario.

 

What is your favorite part of your job?

 

My favorite part of my job is our intentionality with being part of the community. We are more than just workshops; we are a helping hand and a friendly face. We try to be the neighborhood know-it-all so we can always connect job seekers to resources.

 

Insider tip: when’s the best time for job seekers to come to the service center?

 

The best time for job seekers to come to the service center may sometimes be their worst time. We will help guide and alleviate frustrations that come with struggling to navigate through systems on their own.

 

But if you think the “best time” means when we are the least busy, I would say early morning and late in the day.

 

What is something we offer that you wish more job seekers knew about?

 

I wish more job seekers attended our Career Exploration and Employability Skills workshops. These two workshops set the framework for identifying interests and skills and how to align them with a high demand career. These workshops are helpful for everyone, regardless of industry or position.

 

What energizes you?

 

My family, and hope for humanity. Among the chaos and conflict all over the world there are acts of kindness being performed but not by people of different races, not by people of different religions, and not by people of different countries, but by one being the Human Being.

 

What skill would you like to master?

 

I would like to master carpentry; the ability to build your own home or “tiny” home would be extremely gratifying. That, or speaking every language in the world.

 

What could you give a 40-minute presentation on without any preparation?

 

How my 9 year old son’s obsession with FORTNITE (video game) affects his ability to do chores, or I could present on TACOS but who can’t talk about tacos for 40 minutes.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

 

 

Meet the Employer: Davidson Plyforms

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By West Michigan Works!

 

Davidson Plyforms is the largest curved plywood manufacturer in North America. They make wood furniture pieces for customers like Haworth, Steelcase and Herman Miller. Their products are used daily around the world in offices, hospitals, schools and homes.

 

There is no typical day at Davidson Plyforms because their jobs are small volume orders.

 

“Each order requires different finishes and pieces to make,” said Joe Wiersma, press operator and cell leader. “I might work on chair backs, then switch to stool seats and then chair arms. I like that my job changes a lot.”

 

Craftsman-type work

 

The manufacturing process begins with thin sheets of veneer stacked together. Then they’re pressed to create the curve and finished to the customer’s specifications. Large machines do the actual curving and cutting, but the machine operator’s attention to detail makes a difference between a good or great final product.

 

“The work we do is so intricate; you can see the impact of each operator’s touch on the piece. These jobs are very craftsmen-like positions,” said Mark Walkington, plant manager.

 

When a new employee joins the Davidson Plyforms team, they’re paired with a trainer-mentor who guides them through the onboarding process for this unique job.

 

One team

 

A strong team is integral to the success of the company. Team members are valued for the strengths they bring to Davidson Plyforms.

 

“We can tell you a lot about the people who work for us; what they do, how they do it and what their strengths and weaknesses are. We try to utilize everyone’s strengths to build a strong team,” said Sicilio Puente, finishing department lead.

 

Seven years ago, Devin Marcinowski was hired as a second shift press operator.

 

“Some coworkers encouraged me to apply for a CNC Programmer position. I’m glad they kept nudging me to do it. Now I’m a first shift CNC programmer and I’m going to school to finish my degree,” Marcinowski said.

 

Davidson Plyforms’ tuition reimbursement program helps pay for tuition and books for employees pursuing a degree or certification.

 

Davidson Plyforms is hiring for machine operators! Click here to see the job posting.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: A positive first impression

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By West Michigan Works!

Workshop Spotlight on Introduction to Interviewing

West Michigan Works! talent development instructor, Robin, shared with us some insight into her favorite workshop for job seekers: Introduction to Interviewing. Robin has been with Michigan Works! for 20 years and began teaching workshops last year. This is what she told us about her favorite workshop:

 

What is Introduction to Interviewing?

Intro to Interviewing is a free, one-hour workshop open to the public. This workshop provides job seekers with up-to-date interviewing techniques so they can put their best foot forward with a potential employer.

 

Why is this such an important workshop for job seekers?

There are certain aspects of interviewing that job seekers don’t always think about. In this workshop, we don’t take anything for granted. We cover everything from common-sense dos and don’ts to less obvious aspects, like making eye-contact and speaking confidently. Participants will leave the workshop with a good understanding of how to conduct themselves throughout the interview process, including how to:

  • research the employer and job to prepare for the interview
  • practice answering common interview questions as well as difficult ones
  • dress appropriately
  • ask meaningful questions about the business and position
  • practice active listening and clear, assertive communication

What is something job seekers tell you they were surprised to learn in the workshop?

Job seekers are sometimes surprised to learn about the importance of a professional email address and voicemail message. This includes keeping your voicemail cleaned out so you can accept new messages from potential employers. Preparing for an interview can be stressful and it’s easy for things to get overlooked. Spending a little time on details like these can go a long way toward making a good first impression!

 

Visit jobs.westmiworks.org/calendar/ to find and register for Introduction to Interviewing or another workshop near you!

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Employers need YOU. Seasonal hiring starts now.

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By West Michigan Works!

 

Do you want to earn some extra cash for the holidays? 

 

Are you a college student looking for a job over break? 

 

Would you like to get your foot in the door with a new employer?

 

Consider a seasonal job! Employers are hiring record numbers of seasonal workers to help during this year’s busy holiday season.

 

Why seasonal employment?

 

Perks and incentives

With the high demand for seasonal workers, employers know they need to offer competitive wages. Many retailers have increased their starting wage. Kohl’s at Woodland Mall in Grand Rapids is offering higher seasonal pay over last year. Target stores are offering $12/hr to all seasonal staff—a dollar an hour more than last year. Amazon’s recent hike in minimum wage to $15/hr includes part-time, temporary and seasonal workers.

 

In addition to increased pay, employers are getting creative with incentives to attract seasonal help. JCPenney is offering seasonal employees paid time-off for the first time. Target started the work.win.give program which will award one hourly team member per store a $500 Target gift card and $500 to donate to the local community organization of their choice. Kohl’s associates can take advantage of extra discounts during friends and family weekends to get their holiday shopping done.

 

It’s easy to apply and interview

  • All Kohl’s locations offer walk-in interviews to candidates during business hours but recommend coming on a weekday when it is less busy.
  • Every Target store will be hosting seasonal hiring events Friday, Oct. 12 through Sunday, Oct. 14 from 10am to 6pm.
  • JCPenney at Rivertown Mall in Grandville will host their annual National Hiring Day on Tuesday, Oct. 16 from 2 to 8pm.

Open the door to future employment

Seasonal work has the potential to turn into full-time regular employment for high-performing staff. Over the last three years 35% of people hired as seasonal UPS package handlers were given a permanent position after the holidays. “Seasonal hires will work through the end of the year,” explained a representative from Kohl’s, “with the potential to stay on pending performance and the store’s needs.”

 

Companies are hiring NOW for seasonal positions so don’t wait to apply. You can find out who is hiring locally and learn more about their opportunities here: westmiworks.org/seasonal.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local West Michigan Works! service center.

Employers open doors for a first-hand look at modern manufacturing

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By West Michigan Works!

 

Manufacturers throughout West Michigan are gearing up for community open houses and student tours that will showcase their facilities and career options. The tours are part of Manufacturing Week 2018, which runs from Oct. 1-5, 2018. More than 100 manufacturers are expected to host more than 1,000 students during this year’s event.

 

According to Talent 2025’s 2017 West Michigan Talent Assessment and Outlook, manufacturing is the largest industry in West Michigan, accounting for more than 20 percent of all jobs in the region. Manufacturing has added more than 38,000 jobs since 2009, a growth rate of 33.3 percent.

 

Manufacturing Week is part of the nationwide Manufacturing Day® movement, created to change people’s outdated images of the industry and to inspire the next generation of manufacturers.

 

“My freshmen students are able to experience and observe modern technology and equipment at Dicastal — one of the world’s cleanest foundry environments, which is only 20 miles from their homes,” said Jeff Mercer, a teacher with Tri County Area Schools.

 

“Dicastal could have built their beautiful plant anywhere in the world, and they chose Montcalm County. Manufacturing Week shows students that they have abundant opportunities in their own backyard.”

 

“Collaborating with manufacturers [during Manufacturing Week] shows students all of the countless career opportunities available in manufacturing,” said Angie Huyghe, finance and human resources manager at Swoboda, Inc., a Manufacturing Week participant since 2015.

 

Students aren’t the only ones invited to Manufacturing Week activities. The following Grand Rapids-area events open to the community:

  • Paragon D&E: facility tour and presentation on Tuesday, Oct. 2 from 8:30-9am.
  • Resource MFG: job fair on Thursday, Oct. 4 from 9am-12pm.
  • Walker Tool & Die: facility tour and presentation on Thursday, Oct. 4 at 6pm.
  • Custom Profile: facility tour on Friday, Oct. 5 at 12pm.
  • Fisher Unitech: presentation on Thursday, Oct. 18 from 9am-3:30pm.

To see all West Michigan Manufacturing Week events, visit mfgday.com.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Stand out from the crowd with a dynamite cover letter

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By West Michigan Works!

Workshop Spotlight on ‘Cover Letter Writing’

We recently asked Beth, a talent development instructor at West Michigan Works!, for some insider information on their free workshops. Beth has been teaching workshops for seven years and one of her favorite workshops to teach is Cover Letter Writing. This is what she told us about the workshop:

 

What is Cover Letter Writing?

Cover Letter Writing is a free, one-hour workshop open to the public. This workshop provides job seekers with the skills to craft a strong cover letter that presents them as a strong candidate for the job.

 

Why is this such an important workshop for job seekers?

It is crucial in today’s job market to understand how employers use ATS (Applicant Tracking Systems) to screen cover letters and resumes for certain key words and skills related to the job. Job seekers need to know how to tailor their cover letter for ATS screening to get their application materials in front of an actual human. Participants will leave with a good understanding of:

  • what an ATS is and how they work. INSIDER TIP: the website jobscan.co gives an inside look at how ATS scans your application materials for key words.
  • the importance of using specific skills and keywords to tailor your cover letter for each job you apply for.
  • the basic format and content of a cover letter.
  • how to create an opening statement that hooks the reader and makes them want to keep reading. INSIDER TIP: If the first few sentences sound generic, it won’t set you apart from other candidates. Start with whatever you feel is the most impressive aspect of our experience (relevant skills or abilities, year of experience, etc.).

What is something job seekers tell you they were surprised to learn in the workshop?

Cover letters should not be intimidating or seem daunting!  Once you have your first cover letter written, it is a lot easier to change or update key words/skills as you go. Remember that the skills you have in your 20s may not be the same skills you want to highlight in your 30s, 40s, and so on. Your cover letter will always be a working document.

 

Visit jobs.westmiworks.org/calendar/ to find and register for Cover Letter Writing or another workshop near you!

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Helping young adults find a successful, long-term career

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By West Michigan Works!

 

Meet Nate: Nate had no work experience and a disability that made getting a job difficult. Through the Youth Employment Services program, Nate got an apprenticeship with a local electrical company after graduating from high school, attended community college and is on his way to a career in electrical engineering.

 

If you are out of school, having a hard time finding or keeping a job and wondering how to start a career, the West Michigan Works! Youth Employment Services program can help you, just like it did Nate.

 

How can Youth Employment Services help me?

The program offers free services to young adults, ages 16-24, who are experiencing challenges to finding employment. Participants can get on the path to a successful, long-term career through individualized employment and training activities.

  • Obtain your GED or high school diploma.
  • Use assessments and career exploration to develop a career pathway.
  • Participate in work experience to build your resume.
  • Get help removing barriers to employment/training like assistance with transportation, professional clothing, credit recovery and more!

Scholarships may be available for additional job training.

 

Do I qualify?

If you are a young adult, age 16-24, who is experiencing circumstances that make finding and keeping employment challenging, you may qualify. Eligibility is based on income in addition to many other factors.

 

How do I get started?

Certain documentation, like specific forms of ID and proof of income, will be required to enroll. Contact your local program provider to learn more and find out if you are eligible:

 

Bethany Christian Services

1530 Madison Ave NE
Grand Rapids, MI 49507
616-254-7739

 

Kent Intermediate School District

2930 Knapp NE
Grand Rapids, MI 49525
616-365-2241

 

Steepletown Neighborhood Services

671 Davis NW
Grand Rapids, MI 49504
616-451-4251

 

Find other program providers in West Michigan at http://jobs.westmiworks.org/program-providers/.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Three West Michiganders who make a difference every day

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By West Michigan Works!

 

You don’t always remember what they say, but you remember how they make you feel. The people we encounter throughout our day have the ability to improve our lives one interaction at a time.

 

In their various roles in service industry jobs Jen Joseph, Dave Janes and Chris Testillo interact with many people every day. They’re on their feet all day, working long hours, yet they serve their patients or customers with care, respect and a smile. Their service has been so impactful to others that they have been recognized for it!

 

These three outstanding employees are Essential Service Awards winners. Here is some of what their employers/customers have shared about them:

 

Jen Joseph, nurse aide, Mary Free Bed Rehabilitation Hospital, 2017 winner

For almost 30 years, Jen has worked tirelessly with our staff and patients to ensure the best care possible. She approaches every situation knowing exactly how to help or what to say. For example, there was a family whose mother was not making a lot of progress. The family was upset. Once Jen walked in, the patient lit up and the family’s mood shifted.

 

Dave Janes, post office clerk, US Postal Service, 2016 winner

Dave makes going to the post office a delightful experience. He provides true customer service to each individual waiting in line, regardless of their attitude. I’ve seen Dave diffuse tense situations with angry customers through humor. He genuinely cares about his customers and attempts to connect with each one personally.

 

Chris Testillo, CNA, Sunset Retirement Communities & Services, 2015 winner

Chris will pick up shifts on the schedule even when she doesn’t want to, to ensure her team is always staffed. She is often helping others once she knows her assigned residents are well taken care of. Our follow-up satisfaction surveys always mention Chris by name as someone who went ‘above and beyond’ for them for their stay.

 

Do you know someone who goes above and beyond in their service industry job? Nominate them for a 2018 Essential Service Award: westmiworks.org/esa.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

 

Employment Expertise: Summer is winding down — time to ramp up your job search

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By West Michigan Works!

 

It’s the start of the school year which means the unofficial end of summer. Even though warm weeks are still ahead, use this change in routine to refresh your job search.

 

Employers are hiring! In fact, there are 6,400+ jobs in the Grand Rapids area available right now on mitalent.org. Here are some ways to help you get started:

 

Turn your job search into a job. Create a routine that works with your schedule. Repeat it every week day, just like a job. Wake up at the same time every day, shower and get dressed. Block a couple of hours to dedicate to job search tasks like: applying for jobs with a custom cover letter, tweaking your resume, scheduling informational interviews and attending free workshops.

 

Take advantage of free resources. Find free online trainings that will help you sharpen some of your skills. Take a workshop at a service center. Check out your library’s event calendar. This time is an opportunity for you to gain new skills. Make sure to mention the new skills you’ve learned in cover letters and interviews.

 

Make a new connection. Find an event to attend or professional development opportunity. Research companies you’d like to learn more about. Contact an employee for an informational interview. The interview is a chance for you to ask questions without the pressure of a job offer. Sometimes it leads to interviews, but it always leads to a new connection!

 

Not quite ready to restart the job search? Seasonal job hiring is right around the corner. Brush up on why these jobs are great for your resume:

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Navigating Unemployment: What to Do and Whom to Contact

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By West Michigan Works!

 

One of the most frequently asked questions Michigan Works! agencies hear is, “What do I do when I become unemployed and how do I get unemployment?” There are multiple steps to take with different organizations to qualify for benefits. Here’s a break-down of who you will be working with and how to get started with the process.

  • File for Unemployment with the Unemployment Insurance Agency (UIA): UIA is a division of the state government that makes decisions on who receives benefits and how much they will receive. You can file a claim on their website: unemployment.state.mi.us/ or by phone: 1-866-500-0017, TTY: 1-866-366-0004. You must follow their reporting requirements to maintain your benefits.
  • Register for Work: To qualify for unemployment, you then need to register for work. You will register in person with Michigan Works! and online with Pure Michigan Talent Connect (PMTC). Both of these organizations are there to help you search for jobs and prepare for a new career. They do not make decisions on who will receive unemployment benefits.

Step 1:  You must visit a Michigan Works! service center, in person, to register.  While you are there, talk to a staff member and find out what services you qualify for. They provide a variety of assistance for eligible job seekers. Services can range from help getting reliable transportation to training scholarships.

 

Step 2: You also need to create a PMTC account and profile online. PMTC is an online portal where you can search for jobs and upload your resume so employers can find you. They also offer assessments and career information to help you find a job that fits your skills and interests. Be sure to update your PMTC profile at least once every 30 days. This ensures your information will continue to be seen by employers.

 

West Michigan Works! has an online wizard for job seekers to help you create a check list to follow when you become unemployed. The checklist also includes additional steps and resources to help you find a new job. Visit http://jobs.westmiworks.org/get-started/ and answer a few quick questions to get your own personal checklist!

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Your ultimate job search guide

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By West Michigan Works!

 

The internet is full of job search tips. Weeding through the clutter can be time-consuming. How do you know which ones to trust? We’ve pulled together our favorite job search tips – all in one place – just for you. Bookmark this page for yourself, a friend or family member to reference while job searching.

 

Prepare to search and apply

Application and Interview Process

Apprenticeships

Meet employers looking for you!

Meet job seekers who found successful careers

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

 

Employment Expertise: How to find a registered apprenticeship opportunity

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By West Michigan Works!

 

Apprenticeships have long played a major role in training America’s skilled workers, combining classroom learning, on-the-job training and wages that increase as skills are learned. Apprentices not only get paid while learning the skills for a high-demand job, they earn a nationally recognized industry certification.

 

With all these benefits, it’s easy to see why many job seekers are looking for apprenticeship opportunities.

 

What do employers look for in an apprentice?

 

Apprentices go to school for 2-4 years while working full time; they need to balance work, school and life. Employers are looking for individuals who are willing to commit to the process, are dependable, have a positive work ethic and a willingness to learn.

 

How can I find an apprenticeship opportunity?

 

Most often, employers with apprenticeship programs enter existing workers into their programs instead of hiring someone to enter directly into the program.

 

Custom Profile, a manufacturer in Grand Rapids, is one of many West Michigan employers who use apprenticeships to train their workforce.

 

“Our apprenticeship programs allow us to give our employees something really valuable: a chance to learn new skills,” said Jenny Redes, human resources manager at Custom Profile.

 

You can find employers in your area with apprenticeship programs by searching Career One Stop. Once you’ve identified employers with programs, check job search websites like indeed.com or mitalent.org to see if they have any openings. Apply for an entry-level position, express your interest in an apprenticeship and then show them that you’re worth investing in!

 

“One of our employees has been with us for twenty years. Through apprenticeship, he was able to get the skills needed to move up within the company,” Redes said. “We were so excited to see him take advantage of this opportunity!”

 

Occasionally, West Michigan Works! will have a cohort-style apprenticeship program, such as the Medical Assistant Registered Apprenticeship program. Check jobs.westmiworks.org for current opportunities and application periods.

 

Or visit a West Michigan Works! service center and ask to meet with a talent development specialist. They can help you with job search, resume writing, interviewing skills and connections with potential employers.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Health care career pathways

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By West Michigan Works!

 

Health care is one of the fastest growing industries in West Michigan. There are more jobs than people to fill them. In fact, 32 of the 100 jobs on the HOT JOBS list are in health care! This is a great time for you to begin a new career.

 

The health care industry has many different kinds of jobs. Some need short-term training such as a Certified Nursing Assistant and Sterile Processing Technician, where others need additional training or certification like Dental Hygienist and Licensed Practical Nurse.

 

There is opportunity for advancement in the health care industry too. You’ll need additional training to move to the next position, but don’t let that stop you from pursuing advancement. Health care employers want their employees to learn and grow so they will support you every step of the way.

 

Sample health care career pathways are:

  • Sterile Processing Tech > Surgical Tech > Clinical Lab Tech > Radiologic Tech
  • Nurse Aide >Patient Care Tech > Licensed Practical Nurse > Registered Nurse
  • Medical Secretary > Medical Records > Medical Transcriptionist > Billing and Coding
  • Environmental or Dietary Aide > Patient Transport > Tech Position > Supervisor

Not interested in working in a hospital or health care facility? There are health care jobs for you too! Consider working in a school, university, government organization or health care research facility.

 

Your next steps

 

Are you ready to begin a successful career in health care? Check out PathFinder which helps you create your own career path, or visit a service center to talk with our staff about your future health care career path.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Building their future, one piece at a time

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By West Michigan Works!

 

Five women put on red caps and gowns, sharing smiles and stories about the past 18 weeks they experienced together. They are the first students to complete and graduate the Sterile Processing Registered Apprenticeship program: Lelah Christiansen, Samantha Gonzales, Gina Mancha, Shanitra Reed and Melonie Rodriguez.

 

Week-by-week they learned the skills needed for a successful career in the health care industry. And, piece-by-piece they refined the art (and science) of cleaning, sterilizing and assembling surgical parts.

 

“I’ve always wanted to get back into health care, and this job was the perfect fit for me,” said Samantha Gonzales.

 

Gonzales was a housekeeper at Holland Hospital when she learned about the program. She applied, knowing the program could give her the ability to advance her career but little else about the job. After starting the apprenticeship, she realized quickly the job matches her skills and abilities well.

 

“I love interacting with co-workers throughout the hospital and working under pressure. I plan on building a career out of this job,” Gonzales said.

A new future

Gina Mancha was laid off from her career and was too young to retire. This program gave her a new set of skills to start a second career.

 

“We all took this class for the better, no matter what that is- better job, better schedule, better life,” Mancha said. “We were determined and ambitious.”

 

Students received instruction from Grand Rapids Community College, as well as hands-on experience at a local hospital: Spectrum Health, Holland Hospital or Mercy Health.

 

“You just changed the narrative of your life, your childrens’ lives and grandchildrens’ lives,” said Amy Mansfield, dean of GRCC.

 

Mancha left quickly after the ceremony ended. She had a job to start.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Get started on a career in IT without a degree. Here’s how!

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By West Michigan Works!

 

Technology is used in nearly every industry today; it’s no longer just tech companies that need IT employees. The demand for skilled IT workers is greater than the number of individuals with four-year, computer science degrees. Employers are looking to other providers of training and certification to find qualified talent to fill their IT job openings.

 

If you have the desire to work in the IT field, there is probably a short-term, affordable program that can help you get your foot in the door. The following five training programs can prepare someone with no IT experience for an entry-level position in the field.

 

Grand Circus: Offering rigorous coding classes and career assistance coaching, Grand Circus’ 12-week coding boot camps prepare participants for entry-level, computer programming jobs. You can also try out a free Coding 101 workshop to see if a career in coding is right for you!

 

The Factory: This multi-purpose space in downtown Grand Rapids offers CoLearning, a 12-week program that combine courses and mentoring for small groups to learn key skills in technology, design and entrepreneurship. The coLearning program is ideal for people looking to learn a new skill to switch careers and/or prepare for a new job.

 

New Horizons: The world’s largest IT training company provides courses and certification in a variety of computer technologies, from Microsoft Office proficiency to cybersecurity certification. You can learn basic word processing on a computer, as well as more technical skills in areas like database management.

 

Goodwill: The organization known for its retail outlets also provides training and career services. Their Technology Certification Program offers courses for several certifications to prepare participants for an entry-level, IT position. Individuals with significant disabilities or who face other barriers to employment may be eligible for financial assistance.

 

Google: You can receive IT Support Professional Certification through a free, online program developed by Google. The curriculum will prepare participants for an entry-level role in IT support. The certificate can be completed in about 8 months with 8-10 hours of coursework per week. Enrollment is now open for the five-course program that starts July 2, 2018.

 

If you’d like to explore careers in IT and find out about available scholarships for technology training, visit a West Michigan Works! Service Center near you to get started.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

 

Employment Expertise: Start Your Job Search on the Right Foot

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By West Michigan Works!

 

Workshop Spotlight on Job Search Techniques
We recently sat down with Linden, a talent development instructor at West Michigan Works!, to talk about workshops for job seekers. Linden has been teaching workshops for five years and his favorite workshop to teach is Job Search Techniques. Here’s what we learned about what makes this workshop his favorite.

 

What is Job Search Techniques?
It is a free, hour-long workshop open to the public. It offers an overview of the skills and tools needed to start a successful job search.

 

Why is this such an important workshop for job seekers?
Prior to applying for a job, you need a strong foundation to prepare for every step of the job search process. This workshop is a great first step. You will walk away with a variety of basic skills to set you up for success, like:

  • where to find job openings
  • how to fill out an application
  • how to write a cover letter
  • what a professional resume looks like
  • why networking is important
  • how to develop your elevator speech
  • how to dress for an interview
  • and much more!

Anyone who wants more in-depth training in a specific topic such as resume writing or interviewing, can follow up with one of our other workshops.

 

What is something job seekers tell you they were surprised to learn in the workshop?

When filling out an application, a lot of people will answer “When can you start?” with “as soon as possible.” I used to do this. You might think it makes you look excited and willing to dive right in, but this can seem desperate to an employer. A different answer can show them you have considered whether or not the job is a good fit for you and aren’t just jumping at the first offer you get. Answering “within two to three days of offer,” indicates you are being thoughtful and more likely to commit to the company long-term.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: 5 Tips to Help You Change Careers

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By West Michigan Works!

 

Did you know that the average person will change careers five to seven times in a lifetime? Not just a new job, but a completely new field. For example, leaving a marketing position for accounting or moving from manufacturing to retail.

 

If you’re considering a career change, these tips can get you on the right path.

 

Understand yourself. Take time for self-reflection. What are your passions, strengths and weaknesses? Not sure where to begin? You can find many free, online self-assessments to get started. Check out the 16 Personalities assessment that combines aspects of a few popular personality-type tests into one.

 

Assess your skills. Do have any transferrable skills? These are skills that were gained in one job that can apply to another one, even in a different industry. They can include time-management, good communication skills and attention to detail. The free online resource, O*Net OnLine, can help you figure out what transferrable skills you have.

 

Find the right fit. Explore the skills and traits needed for the jobs you are interested in and compare those to your current skills as well as what you’re looking for in a job. Do they match? Pure Michigan Talent Connect offers the Career Explorer tool that matches your interests and skills with the best career for you.

 

Use the right resume format. A chronological resume focuses on your work history. This format works well when looking for a new job within the same field because it shows you have specific experience in a similar position. A functional resume focuses more on your transferrable skills and abilities. This format will allow you to highlight the skills you can bring into a new career, even if you haven’t worked in that field before.

 

Network. Do you know anyone who is already working in the field? Would they be willing to provide a reference, or do they know of current job openings? Join a professional network in the field and attend local networking events. Prepare a strong elevator speech to let your new connections know why you want a new career.

 

Want to learn more? Check out this video to get more in-depth, expert advice from West Michigan Works! career coach, Mark.

 

The career coaches at any Michigan Works! service center can also help you understand your skills, explore career options, build your resume and much more. Visit a service center near you to get started!

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

From Bleak to Bright Future: A fresh perspective brings opportunities for success

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By West Michigan Works!

 

D’Angelo Green will graduate from Muskegon Heights High School Academy with a very bright future. But the outlook hasn’t always been so positive.

A bleak future

At the start of his senior year, D’Angelo lacked the essentials needed for graduation and success beyond high school: credits, motivation, maturity and basic employability skills. He was ready to drop the very program that would help him turn his life around—Jobs for Michigan Graduates (JMG).

Jobs for Michigan Graduates

The JMG program helps youth at risk of dropping out of high school get the skills they need to graduate, find a job and contribute to their communities. The program, which includes classroom instruction, adult mentoring and leadership development, has helped 98% of its participants graduate and 91% move on to employment, continuing education or both.

A fresh perspective

Fortunately, D’Angelo didn’t drop the program and after further engagement and several class assignments, his perspective changed. D’Angelo began to see opportunities for a brighter future. After his product presentation for the “Shark Tank” program activity—a virtual reality headset—one of the “Sharks” offered him a job and the mayor of Muskegon Heights offered free space to run his business!

 

D’Angelo is happy he decided to stay with the JMG program; he has made considerable improvements in areas where he once struggled and he is focused on his plans for the future. He recently accepted a position at AB Electrical Wires in Muskegon Heights and plans to attend Muskegon Community College to study engineering.

 

“I am extremely grateful for the opportunities that have opened up as a result of the JMG program,” D’Angelo said.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Meet the employer: Haworth

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By West Michigan Works!

 

Haworth, furniture manufacturer headquartered in Holland, Michigan, is hiring! We sat down with one of their recruiters, Valerie Reimus, to hear more about the company and open positions.

 

Thanks for joining us today! Can you introduce yourself?

I am Valerie Reimus and I am a recruiter at Haworth.

 

How would you describe Haworth to someone who doesn’t know what you do?

I would tell them that we manufacturer things inside a building, like tables, chairs, different office spaces and office rooms, that are comfortable and enjoyable for people in an office to be in.

 

Why is Haworth different?

We are committed to West Michigan and keeping manufacturing and our jobs in West Michigan. We have a really diverse culture.

 

We’re focused on our members. Everyone at Haworth is called a member no matter what their job title is. We focus on our values. We want every member to live out our values while on the job, interacting with our customers and interacting with one another while working.

 

What does success look like in an employee?

As a successful team member, you would be able to learn a variety of jobs in a variety of work areas. And develop consistent attendance and work quality. You would have the opportunity to learn every day and master new things. You would have opportunities to advance and move into different roles.

 

What do you wish everyone knew before they applied for a job?

We’re family owned; our members and culture are very important to us. So, we want to make sure we’re finding the best candidate fit for all our opportunities. We want to bring people in who can learn and grow with us and be part of our wonderful family.

 

And, we want people to know it’s important to establish consistent and attendance history.

 

Sound like a place you’d like to work? Haworth is hiring for:

See all their open positions.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.