Tag Archives: West Michigan Works!

Employment Expertise: Career Exploration — Finding the Right Job for You!

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By West Michigan Works!

 

Have you ever asked yourself, “What do I want to be when I grow up?” If you have, you are not alone. We don’t always know what our strengths are right out of school. Or, our passions and interests might change over time. It’s never too late to learn more about yourself and find a job you love through career exploration!

What is Career Exploration?

Learning about yourself and the world of work. Your interests, skills and values need to align with the type of career you want to pursue. For example, if you are more of a do-er, you would do best in a job that requires hands-on problem solving and solutions. Interest inventories and skills assessments can help you figure out if you are a do-er, thinker, creator, etc. The O*Net Interest Profiler is a great tool to get started.

 

Identifying and exploring potentially satisfying occupations. Once you have discovered more about yourself, you can match your interests, skills and values to potential careers. While these careers may be a good fit for you, there may not be job opportunities in your area. Find out which jobs need workers near you or if you should consider a move for your next job. Check out West Michigan Works! Hot Jobs for a list of the 100 fastest-growing and most in-demand jobs in West Michigan.

 

Developing an effective strategy to realize your career goals. Your next career may require new skills or training. Research who provides training for the skills you need. Do employers in your area prefer one training provider over another? How much will training cost? How long will it take to complete training? Will training fit into your schedule? If you need help developing a strategy, visit your local West Michigan Works! service center and find out if you qualify for free career planning or scholarships for career training.

 

Want more information? Take an interest profile and learn more about using the results to find your next career at one of West Michigan Works! free workshops. Check the online schedule to find and register for a Career Exploration Workshop near you.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: How to find a mentor

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By West Michigan Works!

 

Learn the ins and outs of an industry with a mentor to guide you! Mentors can help you grow professionally. They have knowledge and experience which can help you navigate your career if you’re new to an industry or help you continue to grow if you’re more established in your career.

 

Your mentor doesn’t have to be someone in senior leadership in a company. It could be someone close in age.

 

Here are a few tips for choosing a mentor:

 

Your mentor could someone at your organization, or they might be someone at your gym, church, where you volunteer or even in Mentor groups on social media. Find someone who has experience in your industry, someone who has done things you admire and pick their brain.

 

Don’t force a relationship with someone. A mentor relationship will progress like any other- naturally. If you aren’t finding a connection with someone after several meetings, it’s ok to start meeting with someone else.

 

Choose how you communicate based on the person. If your potential mentor is in senior leadership in a company, then you may want to meet with them before work for coffee. If your potential mentor is someone close to your age, perhaps happy hour or dinner works better for their schedule.

 

Mentors can learn from you too. Make sure to offer help in return when it’s appropriate. A mentor relationship is two-sided!

 

Like any successful relationship, it takes time to build trust and find the right person. It may take a while to find this person, but once you do will be worth the effort.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Newly Unemployed? Five Steps to Put you on the Road to a New Job or Career

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By West Michigan Works!

It’s no secret that job loss is stressful. Losing your income, daily routine and professional identity can lead to feelings of anger, fear and grief. Coping with these emotions can make searching for a new job overwhelming. There are things you can do to help stay positive and keep moving forward.

Start by organizing what you need to do into easy-to-follow steps. Focus on one step at time. Every time you complete a step, check it off your list. Eventually your list will no longer seem so overwhelming! The checklist below can help you get started.

Register with the Unemployment Insurance Agency (UIA). You can register for unemployment and update your records all online. Visit the Michigan Web Account Manager (MiWAM) to set up an account and file your claim.

Create a Pure Michigan Talent Connect (PMTC) account. PMTC is an online portal where you can search for jobs and upload your resume so employers can find you. Get started at www.mitalent.org/.

Visit a Michigan Works! service center. Once you file for unemployment, you will need to register for work in person at a service center. Michigan Works! staff can help you through the process. The service center in Ottawa County is located at 121 Clover St, Holland, MI 49423. Visit the West Michigan Works! website to find other locations in our region.

Talk to a service center staff member. They can tell you what free services you are eligible for. Depending on your situation, you may qualify for employment preparation, career planning or scholarships for career training or on-the-job training.

Connect online. Follow the Michigan Works! Facebook page in your county to stay up-to-date on employers that are hiring and other resources for job seekers. Update your PMTC profile at least once every 30 days. This ensures your information will continue to be seen by employers.

Remember to stay positive, take it one step at a time and use the many resources available to job seekers. West Michigan Works! offers a variety of free services to help you develop a plan and take your next step to a new career!

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: How to Deal with Negative Coworkers

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By West Michigan Works!

 

‘Tis the season for office parties and coffee breaks over holiday treats. While many enjoy these opportunities for more casual office interactions, it can also open the door to negative conversations and gossip.

According to a survey from Fierce, four out of five employees surveyed work, or have worked, with someone who is negative. Use these tips to keep the negativity to a minimum:

The Gossip
If you talk to someone who makes outrageous claims, you can politely challenge the information by asking “Is that a fact?” Or, “Did someone tell you?” These questions will make it clear that you only want to talk about factual things. Hopefully they’ll leave the gossip out of future conversations.

The “Venter”
This is the person who always needs to “vent” about something. Their conversations quickly turn from positive to negative. You can easily leave the conversation before things get out-of-hand by saying “I have to get back to my to-do list.” Or, “I need to finish a few things before the day’s over.”

The Negative Nancy
Sometimes you can’t avoid working with your negative co-workers. If a conversation starts to turn negative, you can quickly change the direction by saying “There’s too much negativity these days. Let’s focus on the positive.” While this person may not like the redirect, it will help alleviate the uncomfortable position of listening to their toxic conversation.

While you’re sharing a mug of hot chocolate at your company holiday party, make sure you do your part to shift negative conversations to positive ones. If the conversation swings back to negativity, stay but don’t contribute or politely excuse yourself.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Choosing strong references

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By West Michigan Works!

 

Personal references bring your resume to life through stories. Most hiring managers call references after the interview, so make sure to prepare your references during your job search. Use these 4 P’s as a guide to choosing strong references:

Prepare
Double-check the contact information for your references your interview. You wouldn’t want the hiring manager to call a disconnected phone number. Outdated contact information also shows the employer you haven’t kept in touch with that person.

Professional
Keep your references professional. Don’t use friends or family members (even if your dad is your boss). Choose references who know details about projects you worked on or how you deal with conflict. If you’re part of a company with multiple locations, don’t use the CEO as a reference. Choose an assistant manager or team leader who can give examples of your day-to-day work ethic.

Permission
Before you give a name and number to a hiring manager, contact that person and ask for their permission. At that time, you can give them details of the jobs you’re applying for. Let them know what experiences you would like them to highlight.

Progress
Once you land an interview, be sure to contact your references. Let them know they can expect a call within a certain time frame. This allows them to plan ahead or let you know if they’re unable to take the call.

Give them as much information as you can: who may call, what job it’s for and what organization.

Lastly, be thankful
Every time you use your references, it’s important to thank them for their time. It’s also a good time to provide a follow-up to your interview: Did you get the job? Or are you pursuing other prospects? Either way, they’ll be happy to hear from you!

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Job Search Buzzwords — Soft Skills

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By West Michigan Works!

Editor’s Note: This is week four of our five week series on job search buzzwords.

What are soft skills?

Dictionary definition: personal attributes that enable someone to interact effectively and harmoniously with other people.

Our definition: desirable qualities that you can’t learn in a classroom.

How do I show an employer I have soft skills?

Soft skills are important to your success as an employee. They’re the qualities you’ve learned through life experiences. Employers value these skills as much, or more, than the specific teachable abilities you need to perform a job like welding or programming (hard skills).

Examples of soft skills include:

  • Teamwork
  • Communication
  • Flexibility
  • Patience
  • Time management

During a job interview, employers may ask you situational questions like: Give an example of a time when you had a conflict with a team member?

Your response is a perfect opportunity to showcase your soft skills:

  • You spoke rationally with the coworker about the problem (illustrates good communication skills).
  • You changed a process in your daily routine to help make theirs a little easier (highlights your flexibility).
  • You value harmony in your team because you know you’ll be more efficient if everyone is getting along (shows you’re a team player).

Employers want to know they’re hiring a person who will do their job well but also has the ability to work with other team members, is reliable and represents the company well.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Job Search Buzzwords — LinkedIn

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By West Michigan Works!

EDITOR’S NOTE: This is week four of our five-week series on job search buzzwords.

 

What is LinkedIn?

 

Dictionary definition: a business and employment-oriented social networking service that operates via websites.

Our definition: a networking tool that acts as part resume, portfolio, letters of reference and social media. The social media aspect allows you to highlight your personality as well as your professional experience.

How do I make LinkedIn work for me?

Your LinkedIn profile should represent how you want to be seen by your network and potential employers. All of the topics discussed in our job search buzzwords series can help you build your profile:

  • Use the site to network with trusted contacts.
  • Strengthen your brand by including personal information you wouldn’t include on a resume.
  • Use your elevator speech as your headline or in the summary section.

With this knowledge and the five tips below, you will be on your way to creating a strong presence on LinkedIn.

  • Stay up to date. Be sure to include your most recent positions, responsibilities and accomplishments.
  • Get personal. You should always be professional. However, LinkedIn is a great way to let your network and potential employers understand you better. Include volunteer experience, interests and causes you are passionate about.
  • Give. LinkedIn allows you to write recommendations for others in your network as well as endorse them for skills. Start endorsing, and they may endorse you back.
  • Engage. The site allows you to follow posts about business-related topics or posts from different industries and companies. Read, share and comment on posts that interest you.
  • Make sure your profile is error free. In addition to proofing for typos, spelling or grammatical mistakes, make sure your information is correct and accurately portrays your accomplishments. Do not exaggerate.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

 

Employment Expertise: Job search buzzwords — soft skills

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By West Michigan Works!

Editor’s Note: This is week four of our five week series on job search buzzwords.

What are soft skills?

Dictionary definition: personal attributes that enable someone to interact effectively and harmoniously with other people.

Our definition: desirable qualities that you can’t learn in a classroom.

How do I show an employer I have soft skills?

Soft skills are important to your success as an employee. They’re the qualities you’ve learned through life experiences. Employers value these skills as much, or more, than the specific teachable abilities you need to perform a job like welding or programming (hard skills).

Examples of soft skills include:

  • Teamwork
  • Communication
  • Flexibility
  • Patience
  • Time management

During a job interview, employers may ask you situational questions like:

Give an example of a time when you had a conflict with a team member?

Your response is a perfect opportunity to showcase your soft skills:

  • You spoke rationally with the coworker about the problem (illustrates good communication skills).
  • You changed a process in your daily routine to help make theirs a little easier (highlights your flexibility).
  • You value harmony in your team because you know you’ll be more efficient if everyone is getting along (shows you’re a team player).

Employers want to know they’re hiring a person who will do their job well but also has the ability to work with other team members, is reliable and represents the company well.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

 

Employment Expertise: Job Search Buzzword — ‘Personal Branding’

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By West Michigan Works!

 

This is week two of a five-week series on job search buzzwords.

 

What is a personal brand?

 

Dictionary definition: the ongoing process of establishing a prescribed image or impression in the mind of others about an individual, group, or organization.

 

Our definition: how you present yourself online and offline to others and, for job seekers, to potential employers.

 

Companies use brands to help consumers identify their merchandise. For example, we immediately connect the Coca-Cola logo and Nike swoosh to soda and athletic shoes. But it’s much more than a logo. It represents the feelings, expectations and value we associate with a specific company or product.

 

A brand can also apply to a person. Your personal brand includes your experience, skills, interests, online presence and relationships. Creating a strong personal brand can help you stand out from the crowd.

 

How do I create a strong personal brand?

 

Understand yourself.

 

What value do you offer? What are you passionate about? What are your strengths and weaknesses? When you reveal your authentic self to potential employers it shows them that you are more than your skills and experience. Your unique personality will help recruiters understand how you fit with the company’s culture.

 

Create an online presence.

 

Promote your brand online with positive, professional posts. If you don’t already have one, create a LinkedIn profile. You can include personal information such as causes you are passionate about and share posts on topics you are interested in. You’ll be seen as an individual instead of another resume in a large pile.

 

Network.

 

Last week’s article explained how to network. If you have done the work to understand your true self, networking is a way to share it with the world. Be personable and easy to relate to. Don’t be afraid to be vulnerable – people like to connect with other real people. Finally, be consistent.  Stay true to your brand so that people remember who you are, what you stand for and what value you offer.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Job search buzzword — ‘Networking’

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By West Michigan Works!

If you’ve job searched for more than a day, there are a handful of words you’ve probably heard over and over:

  • Network. 

  • Personal brand. 

  • Elevator speech. 

  • LinkedIn. 

  • Soft Skills.

What do these words actually mean? How do you do them well?

Welcome to our five-part series, Job Search Buzzwords. We’ll explain these terms in an easy way to understand. And, give you practical ways to start putting these words into actions.

Job Search Buzzword: Networking — What is it?

Dictionary definition: interact with other people to exchange information and develop contacts, especially to further one’s career.

Our definition: Getting to know other people in the community so you can help them and they can help you.

How to do it?

Forget the phrase networking. Instead think relationship maintenance. 
Networking is about meeting people you want to share ideas and resources with and are genuinely interested in staying connected. Networking is a way of thinking and not a “thing” you do once a month.

Networking is natural.
 When was the last time someone you knew asked you for a restaurant recommendation? Or asked for your thoughts on a problem they had with a project? This is networking in action! You develop relationships with people. And, they trust what you share because you have a relationship with them.

Attend events that make sense for you.
 Don’t go to every networking event planned. You’ll wear yourself out. Instead go to the events with interesting speakers or people attending.

Prepare before you go.

  • Decide your goal for going before you step in the door: do you want to meet with three people, meet a specific person, or find someone you can help.
  • Avoid awkward conversations. Have a few conversation starters in mind: ‘How did you hear about this event?’ ‘Have you ever been before?’ ‘Hi, I don’t know too many people here, so I wanted to introduce myself. I’m [name].’

Follow-up. 
People are busy. The next day, send a quick email to remind them of you and your conversation. Make sure to send them any articles, videos, project examples you promised.

Maintain the relationships. 
After you send your follow-up email, connect to them on LinkedIn. Do they tweet? Follow them on Twitter. Monitor your social media feeds and comment on their posts sometimes. Email them once in a while to check-in. And keep an eye out for them at future networking events.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Serving Those Who Served Us: Five Local Organizations Assisting Veterans

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By ACSET Community Action Agency

In the United States, Armed Forces Day takes place on the third Saturday of May each year; this year it will be observed on Saturday, May 20. Armed Forces Day was created in 1949 to pay special tribute to the men and women of the Armed Forces, recognizing their service and sacrifice for the country.

According to 2015 estimates, there are more than 31,000 veterans living in Kent County. Of these, 7% are unemployed and 7% are living in poverty. Kent County is home to several organizations that can provide services to veterans who may need assistance.

ACSET Community Action Agency focuses on meeting emergency needs such as utility and food assistance, home weatherization, medical insurance enrollment and tax preparation. Low-income veterans who are residents of Kent County may qualify for assistance.

West Michigan Works! offers specialized services and priority of service for eligible veterans and their spouses. To see if you qualify, visit a Service Center and tell the staff you are a veteran or spouse of a veteran.

West Michigan Veterans Coalition is a collaboration between local organizations who provide support, information and resources to veterans and their families. They can connect you with local services to assist with education, employment, healthcare, quality of life and more.

Heart of West Michigan United Way 2-1-1 is a database of thousands of local services. Veterans can search their online data base or dial 2-1-1 to be connected to veteran-specific services in Kent County.

Kent County Veterans Services assists veterans in our community in getting benefits they are entitled to at county, state and federal levels. They can also connect veterans to other resources in the community.

Your Community in Action! is provided by ASCET Community Action Agency. To learn more about how they help meet emergency needs and assist with areas of self-sufficiency, visit www.communityactionkent.org.

Employment Expertise: 5 ways to stay productive during your job search

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By West Michigan Works!

It’s really easy to get discouraged or depressed during your job search. Here are five ways to keep your job search upbeat and successful.

Connect with past co-workers. Let them know you are on the hunt. You’ll be surprised how many are willing to help.

Volunteer. Use your free time to help at your favorite non-profit. Go to their office once or twice a week to build relationships with their staff members. It will give structure to your weekly schedule (and may lead to a job!). You could also volunteer at an industry conference. Use the opportunity to learn new information and meet other people in jobs similar to the one you want.

Wake up early. Wake up at the same time you did while working. Keep your body in the routine of waking up, showering and eating breakfast. By 9 a.m., you’ll be ready to conquer the day.

Stay Sharp. Set a daily schedule. Block off times for online job searching and informational interviews. End your day by making a to-do list for the next day.

Try something new. Job searching is stressful and tiring. So, take a few hours a week to try something new and fun. Run a 5k race or try a new dinner recipe.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Five Tips for the Mature Job Seeker

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By West Michigan Works!

Are you over 50 and back in the job market for the first time in years? Do you think your age will make it harder to find a new job?

It’s true; hiring managers can make generalizations about mature job seekers. They may worry that you are not up to speed with the latest technology. They might also assume you are overqualified and will demand a higher salary.

There are ways to overcome these barriers. Here are five tips to help you get back in the workforce:

  • Consider training to update your skills. Is there new technology used in your line of work? Would you like to break into a new field? Use this time to get the training you need to land your next job.
  • Refresh your resume. To prevent broadcasting your age, don’t include graduation dates or experience dating more than 10-15 years. Focus only on skills that relate to the job you are applying for.
  • Stay up-to-date with technology. You will need to be comfortable searching the web for jobs and applying online. A strong LinkedIn profile can show potential employers you are comfortable with technology.
  • Network. Connect with friends, former colleagues and supervisors first. Let them know you are looking for a new position and ask them for advice and referrals.
  • Highlight your strengths. Older employees can bring a high level of professionalism, strong problem-solving skills and emotional intelligence to a position. This can make you a valuable member of any team.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Earn a salary while learning skills to be a medical assistant

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By West Michigan Works!

West Michigan Works! is now accepting applications of interest for its Medical Assistant Registered Apprenticeship program. The one-year program will begin in January 2018.

Hospitals, doctor offices, nursing homes and urgent care clinics across West Michigan are in critical need of medical assistants. A medical assistant is essential to the care of patients and is a great way to begin a healthcare career.

Typical duties

Clinical activities may include:

  • taking and recording vital signs and medical histories,
  • preparing patients for exams,
  • drawing blood and
  • administering medications.

Administrative activities may include:

  • medical records,
  • billing and
  • coding information for insurance purposes.

As a student in a US Department of Labor-registered apprenticeship program:

  • You’ll graduate with a national, industry-recognized credential.
  • You’ll immediately apply what you learn in a clinical setting.
  • You’ll earn a salary while learning the skills to be successful in a high-demand career.

Many students graduate with a full-time job, with little or no debt.

If you are interested in joining the next Medical Assistant Registered Apprenticeship program, please complete an Application of Interest by July 15, 2017.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: The Résumé — Make a first impression they won’t forget

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By West Michigan Works!

 

Recruiters and hiring managers can receive hundreds of résumés for a single job opening. They take 10 to 15 seconds on average to scan each resume. With this kind of competition, how do you make your résumé stand out?

To get noticed, your resume must:

  • Quickly create interest for the reader
  • Entice the reader/potential employer into wanting to know more about you
  • Speak to the needs of the employer

How do you do this? Here are five tips to get you started!

  • Make it relevant. Include only the experience, training and skills that are related to the job you are applying for. Employers want to know what you can do for them.
  • Be honest. Don’t exaggerate your qualifications. You need to be able to back up any statements you make.
  • Keep it professional. Don’t include personal information or hobbies. Use a professional font that is easy to read. If you don’t have a business-like email address, create a new one. Keep it simple and use your name, if possible. Example: J.Smith@gmail.com not DogLuvr100@gmail.com
  • Make it easy on the eyes. Keep some white space and use a font size above 10 point so it is easy to read. Keep it uniform, using the same bullet points and structure throughout.
  • Proofread. Check spelling, punctuation and grammar. Then have someone else check it for you. Don’t let a typo ruin your chances of getting an interview!

Learn more about writing a résumé at one of our free workshops. Check the workshop schedule to see when the next résumé workshop is scheduled near you.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: 6 ways to deal with a bad boss

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By West Michigan Works!

 

Not all bosses are created equal. If you have a difficult supervisor, here are some ways to cope:

  • Know their work habits. Do they like to communicate in person or via email? Do they need coffee right away? Adjust your work style accordingly to create a more pleasant work environment.
  • Do your job well. Increase your value as an employee by being productive and positive, even if your boss doesn’t seem to notice.
  • Be professional. Are you doing anything to contribute to the issues with your boss? Are you defensive in meetings or gossip with co-workers? If you don’t know, ask someone you trust for honest feedback.
  • Talk to your boss. Ask them to clarify expectations and priorities. Make sure to write them down so you and your boss can refer back to it.
  • Try to reach a compromise. If clarifying expectations doesn’t help the situation, set up a time with your boss to discuss the issues in an honest and respectful way. Think of solutions to suggest at the meeting.
  • If all else fails, talk to HR. If things still don’t change after meeting with your boss, talk with Human Resources. Remember to report any bullying or harassment immediately.

If your relationship with your boss is still unhealthy, consider joining a company with a better culture. When you’re happy in your job you’re more likely to succeed and grow.
Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Use the STAR method to shine during interviews

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By West Michigan Works!

There are many different kinds of job interviews, from traditional one-on-one interviews to informal group interviews. Employers often use the competency-based, or behavioral interview. If you’re searching for a job, it’s a good idea for prepare for this type of interview.
Employers use the behavioral interview to learn more about your qualifications based on past behavior.  The questions tend to start with “Tell me about a time when…”  If you’re nervous or unprepared, you may ramble on, forgot important details or be at a loss for words.

Fortunately, there is a simple way to help you answer these types of questions—the STAR method.

First, think of an example that highlights the quality that the interviewer is looking for, such as excellent customer service or problem-solving skills. It can be from an internship, school activity or project, community service, hobby or work experience. Then answer the question using the following four steps:

Situation: Set the scene. “A customer called complaining about…”

Task:  What did you need to do? What was your responsibility in this situation? Highlight any challenges, such as deadlines, costs, etc. “I needed to address the customer’s complaint quickly and respectfully.”

Activity:  What did you actually do? Keep the focus on you, even if the example involves a team. “I apologized, asked them to explain the problem and reported the details to my supervisor.”

Result:  How did the situation end? “The customer posted a positive comment on our Facebook page and continued to order from us.”

To prepare for your next interview, think of five or six examples and tell the story using the STAR method. Remember to keep them short (one to three minutes), use numbers whenever possible to show results and end with a statement that highlights your ability. For example, “I’d never talked to such an angry customer before, but by staying calm, I was able to resolve the problem and the customer left happy.”

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Common, yet avoidable, résumé blunders

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By West Michigan Works!

 

You may have a long list of accomplishments and years of experience, but a formatting or spelling error can send your resume straight to the wastebasket or delete folder. Your résumé shows an employer the kind of work you’re capable of producing.
Don’t let a careless mistake make a bad impression. Watch out for these common, yet avoidable, résumé blunders:

  1. Spelling and grammatical errors. Spelling and grammatical errors tell employers one of two things: “This person can’t write.” or “This person just doesn’t care.” Spell Check isn’t foolproof, so ask someone to review your résumé before you send it off.
  2. Incorrect or missing contact information. You’ve got a strong résumé, but you’ll never get contacted for an interview if your email address is missing a letter or you’ve switched digits in your phone number. Triple-check your contact information for accuracy.
  3. Using “fancy” fonts. These fonts not only make your résumé harder to read, but studies show that the reader will absorb less information. Stick to one standard font like Arial.
  4. Crowding too much information on one page. A crowded page can also make your résumé hard to read.  It’s okay to go beyond one page if you need to, but make sure the information is relevant to the job.
  5. An unprofessional email address. “Catluver63@hotmail.com” might seem clever and fun, but it doesn’t convey a professional image. Use a simple email address that includes your name.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: Ace the phone interview!

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By West Michigan Works!

 

Employers offer short phone interviews now more than ever before. These interviews help hiring managers decide which candidates to invite to a longer, in-person interview.

 

More than half of what a person says is communicated through body language and non-verbal cues. During a phone interview, the hiring manager can only hear your words. So, extra prep is required.

 

Here are some ways to help make sure you’re offered a second interview:

 

Pick the right place
Find a quiet room for your interview. Arrange for a babysitter. Put your dog where you can’t hear the bark.

 

Put your questions on a table and have a pen ready to take notes. Use these notes to help personalize your thank you note, or to write down questions to ask at the end of the interview.

 

Don’t forget to charge your cell phone the night before. And make sure the room gets good service. Keep your phone connected to your phone charger, if needed.

 

Your introduction is important
Answer their call professionally and identify yourself: “Hi, this is _________.”

 

Smile
Even though the interviewer can’t see you, a smile will change the tone of your voice. It adds energy to your words and helps you sound friendly.

 

Keep answers short and direct
Answer questions in three sentences or less. Short answers don’t allow the employer to get distracted on the phone and hear what you’re saying.

 

Don’t forget to thank them after the interview is over, and send a note in the mail.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: The thank-you note — a job seeker’s secret weapon

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By West Michigan Works!

 

You submitted your resume, got an interview and left the interview feeling great. Now, it’s time to relax. Job searching is tough work! Before you celebrate, there’s one last step to your job search: A thank-you note.

 

One out of three employers think less of a candidate who doesn’t send a thank-you note. One in 10 wouldn’t hire someone if they don’t send a thank-you note, according to Career Builder.
Here are some tips to help you write a great thank-you note:

  • Keep it short, professional and sincere.
  • Send the note within 24 hours of your interview. Hiring managers are busy. If they receive your note a day or two after your interview, it shows them you are organized. And, it helps them remember you as they make hiring decisions.
  • A hand-written note is best. The average hiring manager receives 100+ emails a day. Make your thank-you note stand out by sending it through the postal service instead of their clogged inbox.
  • Choose a thank-you note that is simple and professional. Avoid cartoons, silly sayings and bright colors.
  • Use the three sentence rule:
    1. Thank them for the interview. “Thank you for taking the time to interview me yesterday.”
    2. Add something personal from your interview. Reference a specific conversation or a question they asked. Or, talk about something you liked from the interview. “I really enjoyed hearing more about your company culture.”
    3. Repeat your interest in the job. Remind them you’ll be a great addition to their organization. “I look forward to working with you in the future. My background will help [name of organization] continue to grow.”
  • Don’t forget to add “Dear [their name]” and the beginning, and “Sincerely, [your name]” at the end.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: The power of words

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By West Michigan Works!

 

A résumé should display your unique skills and abilities. A strong résumé should make you stand out from the crowd, so try to show your work history and abilities in an interesting way. One way to do this is using action-oriented words to describe your individual talents.

 

Choose words that show employers real activities with measurable results. Words like “was” or “became” do not say much about what you actually did. Instead, choose verbs that lead to questions such as “how,” “how many,” “how much,” “when,” “where,” “who” and “why.” Good words should make you want to include more details and make the reader want to know more.  You can provide the specifics on how you achieved your results during the interview.

Example of weak word choice:
“I became Lead Scheduler after six months with the office.”

Example of strong word choice:
“I reduced the number of unfilled appointments by 30% in my first 6 months with the office.”

Here are 20 action verbs to consider using in your résumé:

  • Accomplished
  • Arranged
  • Assisted
  • Collaborated
  • Completed
  • Delivered
  • Generated
  • Improved
  • Managed
  • Monitored
  • Operated
  • Planned
  • Processed
  • Produced
  • Reduced
  • Reported
  • Scheduled
  • Screened
  • Tested
  • Updated

Take the time to review and re-write your résumé to include strong action verbs. This will clearly show the employer the value you will offer as an employee. You want your résumé to make a good first impression so you’ll get the interview!

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: 5 reasons to say “Yes!” to a temporary job

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By West Michigan Works!

 

Nearly 3 million people hold temporary jobs. The number is expected to increase as employers struggle to meet growing demand for goods and services. The trend is seen in a variety of occupations and pay levels, in all industries and at companies, large and small.

 

Temporary employment appeals to employers for obvious reasons, but there are advantages for employees as well. While temporary jobs are just that —temporary — taking a short-term position can be a smart career move.  Here are five reasons to seriously consider a temporary job:

  1. Temporary work can be a great opportunity to develop new skills or open the door to a new industry you hadn’t considered. You can also use the opportunity to sharpen your current skill set. Many staffing companies provide training to their temporary workers.
  2. Whether the position turns into a permanent job or not, you’ll meet new people. You’ll leave the job with new personal and professional connections. An expanded network can only improve your job search.
  3. If you’ve been unemployed for a long time, you may feel restless or hopeless. A temporary job can provide much-needed structure and purpose to your day.
  4. Temporary work often leads to permanent employment. A good work ethic and positive attitude will capture any employer’s attention. Treat everyday like an audition; if the employer is looking to hire full-time, you’ll be a front-runner.
  5. “A” job is better than “no” job. A temporary job beats a large gap in employment history on your resume. Many recruiters and employers will see your temporary work as a positive sign of your ambition and work ethic.

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Employment Expertise: First steps to a positive online presence

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By West Michigan Works!

 

More and more HR professionals are using the Internet to find information about job candidates. In a recent poll of recruiters, 93% said that they look at a candidate’s social profile and 42% of those said that they’ve reconsidered a candidate based on what they found.

 

Knowing this, how can you create a good online first impression? Here are a couple tips to get you started.

 

Google yourself. Look at the first three or four pages to see what an employer will see. A search that brings up negative or inappropriate content could land you in an employer’s reject pile. And while having negative content online may hurt your chances of landing a job, having no information is almost as bad; recruiters may see this being out of touch or lacking skills.

 

To combat this, you need to get fresh, positive content on the Internet. A good way to do this is to create or update your LinkedIn profile.

 

LinkedIn is the #1 social media site that employers and recruiters use to search for candidates, so it’s important to have a complete profile with detailed information about your skills and experience. Pay close attention to the following:

  • Photo: Your profile is 11 times more likely to be viewed if you include a photo of yourself. Be sure to use a professional-looking photo.
  • Headline: Your headline is the short description of you that follows your photo in LinkedIn. A strong headline uses key words that are relevant to the position that you’re searching for and makes people want to view your profile. This is your opportunity to sell yourself in 120 words or less. Be concise. Be creative.
  • Network: Once you set up your profile, connect with everyone you know: current and former colleagues, past employers, people in your industry, neighbors, family, friends and former classmates. And don’t forgot to follow companies that you may be interested in.

Building your online presence takes time, but these steps are a good start. Once you get some positive content on the web, remember to monitor it on a regular basis.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Changing careers? Here’s how to find a job that’s right for you

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By West Michigan Works!

 

Did you know that the average person will change careers five to seven times in a lifetime? Not just a new job, but a completely new field. For example, leaving a marketing position for accounting or moving from manufacturing to retail.

 

Why do workers change careers so often? Sometimes it has to do with frustration in a current job. Other times, a business closure or downsizing forces a move. A lifestyle change can leave workers needing more time at home or a larger salary. As workers mature, they better understand their talents and interests.

 

Whatever the reason, multiple career changes is the norm in today’s workforce. So, how can you do it successfully?

 

Understand yourself. Take time for self-reflection. What are your passions, strengths and weaknesses? Not sure where to begin? Consider taking a personality test, like the Myers-Briggs Personality Assessment, to get started.

 

Find the right fit. Once you understand your skills and personal preferences, start exploring your options. There are many good career exploration sites online like Pure Michigan Talent Connect. Their Career Explorer page has tools that match your interests and skills with the best career for you.

 

Prepare. Research the position you want to transition into. Are your current skills transferable? Do you need additional training or education? Consider volunteering in the field. You can gain knowledge and make connections.

 

Network.  Speaking of connections, do you know anyone who is already working in the field? Would they be willing to provide a reference, or do they know of current job openings? Join a professional network in the field and attend local networking events. Prepare a strong elevator speech to let your new connections know why you want a new career.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Need a job? Here’s where to look

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By West Michigan Works!

 

Kent County is home to many organizations dedicated to helping residents meet their basic needs: food/nutrition, energy efficiency, transportation, housing and employment.

 

ACSET Community Action Agency (CAA) assists many low-income individuals with emergency food, energy, transportation and housing needs. They also have direct contact with individuals who want and need meaningful employment. Seeking to create self-sufficiency amongst its clients, CAA refers these job seekers to organizations that focus on workforce development, like West Michigan Works!

 

With three service centers in Kent County, West Michigan Works! welcomes anyone looking  to advance their career or find a new job. Visitors can take advantage of no-cost services, such as:

  • Office resources to job search: internet, phone, fax and copier
  • Weekly Job Blast email with immediate job openings in West Michigan
  • Workshops to help you get your next job: resumes, interviewing, career exploration, etc.
  • Onsite hiring events with employers looking to fill current job openings
  • Specialized services for youth, veterans and migrant workers
  • And many more, based on eligibility!

To get started, visit a Service Center near you:

 

Franklin Service Center

Kent County Human Services Complex

121 Franklin St SE, Grand Rapids, MI 49507

Monday to Friday, 8am – 5pm

 

Westside Service Center

215 Straight Ave NW, Grand Rapids, MI 49505

Monday to Friday, 8am – 5pm

 

Sparta Service Center

36 Applewood Dr, Sparta, MI 49345

Tuesday, Thursday & Friday, 8am – 12pm & 1pm – 5pm

 

Your Community in Action! is provided by ASCET Community Action Agency. To learn more about how they help meet emergency needs and assist with areas of self-sufficiency, visit www.communityactionkent.org

The Interview: more answers to common questions

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By West Michigan Works!

 

Editor’s Note: This is the final in a four-part series about how to answer common interview questions.

 

The interview is a time for you to make yourself stand out from other candidates. Asking thoughtful questions during the interview can set you apart just as much, if not more, than how you answer questions. Questions are the best way to show your interest in the company, demonstrate confidence and highlight your qualifications.

 

The key to asking good questions is the same as answering them. Do your homework before the interview. Practice and be prepared. Here are some recommendations to get you started.

  1. Ask a question that shows you have done your research. Address one of the company’s core values or goals and ask how the position you are interviewing for connects to it. For example, “Your core value of sustainability and reducing environmental impact is something I believe strongly in. How does this position contribute to this value, especially in day-to-day work?”
  2. Ask questions to learn more about the company culture. A question like, “What do you enjoy most about working here?” is an opportunity to see a more personal aspect of the company. If the interviewer struggles to find an answer, it may be a red flag.
  3. “What skills and experience does the ideal candidate for this position need?” If the interviewer mentions a skill that you haven’t addressed yet, here’s your chance to provide an example.
  4. Finally, the following questions can help you determine is the job is a good fit for you:
  • “Can you describe a typical day for someone in this position?”
  • “What are the top challenges this position faces?”
  • “How do you define success for this position?”

Come prepared with at least four questions to ensure you have something to ask at the end of the interview.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

The Interview: more answers to common questions

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By West Michigan Works!

 

Editor’s Note: This is the third in a four-part series about how to answer common interview questions.

 

The Interview: More Answers to Common Questions

An interviewer may ask the following questions to get some insight into your motivations, attitudes and professional goals.

 

Why are you looking to leave your current job?

If you are unhappy in your current position, don’t be negative. Instead, acknowledge a positive aspect of your current job. For example, “It was a great opportunity to improve my customer service skills.”

 

If you are looking for new challenges, be sure to be specific about how this new job will challenge you. For example, “My strengths are in team-building and connecting with others. This job would allow me to work with a larger, more diverse team.”

 

Where do you see yourself in five years?
This question can be difficult because if you have grand goals, you may be perceived as unrealistic. However, if you don’t have some desire to move forward, you may appear unmotivated. This is one interview question where you don’t want to be too specific.

 

A good answer will:

  • tie your past experiences and strengths to the position
  • demonstrate that you are willing to take on new challenges
  • show your enthusiasm for building your career with the company

Be positive and realistic when answering these questions. If answered well, you can highlight your drive to learn and grow with their company.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

The Interview: More answers to common questions

3-bottom, Citizen Journalism, Education, How-To's, Local Business, Non-Profits, ,

 

By West Michigan Works!

 

Editor’s Note: This is the second in a four-part series about how to answer common interview questions.

 

After the interviewer asks you a couple questions to get to know you a little better (see our first article for tips), they might move to questions about why you are a good fit for the job.

 

Here are a few common questions and strong answers to help you prepare for your next interview:

  • Why should we hire you?
    • Be concise and confident.
    • Focus on telling them why your experience will benefit their organization.
    • Avoid talking about what you’ll get out of the job.
    • Tell them what you will do in the first 30, 60 or 90 days.
  • Why do you want this job?
    • Be specific. What are the aspects of the job that excite you?
    • Do your research. What is it about their company that makes you want to work for them over their competitors?
  • How do you handle stress and pressure?
    • Give an example of a professional situation when you handled the stress well.
    • Don’t tell them you never feel stressed. Everyone does!
    • Talk about ways you manage stress or pressure. Ex: to-do lists, going on a walk at lunch, morning meetings with your team.

Tell us on Facebook: how are your interviews going? What questions are employers asking you?

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

 

Military, veteran, spouse’s hiring event planned in Wyoming on Friday

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WKTV Staff

 

The West Michigan Military and Veterans Career Expo, which is open to active-duty military, veterans and their spouses, will be held Friday, Jan. 27 at Wyoming’s Grand Valley Armory.

 

The West Michigan Military and Veterans Career Expo will be held Friday, Jan. 27 at Wyoming’s Grand Valley Armory. (WKTV)

The event will run from 11 a.m. to 3 p.m. The Grand Valley Armory gymnasium is located at 1200 44th St SW.

 

A hiring event is for service men and women in all branches of the military, veterans, transitioning service members and their spouses. Attendees must bring DD214 military identification and copies of resume.

 

More than 50 employers are expected to attend, including Advance Packaging Corporation, Amway, Arconic, Bayer, Buddy to Buddy, Charter Communications, Cintas, Consumers Energy, CROSSMARK, Custom Profile, Dart Container, Davenport University, DeWys Manufacturing, Directions in Research, DK Security, DTE Energy, Effex Management Solutions for Magna Mirrors, Farmers Insurance, Fifth Third Bank, Fusion IT, Gun Lake Casino, Herman Miller, Holland, JBS USA, Jedco, Kent County Sheriff’s Office, Macy’s, Mary Free Bed Rehabilitation Hospital, Meijer, Metal Flow, Metron Integrated Health Systems, Michigan Army National Guard, Peckham, Perrigo, Pine Rest Christian Mental Health Services, Plasan North America, Shape Corp., SpartanNash, Spectrum Health, Sunset Communities, TEKsystems, The Empire Company, The Home Depot, Tooling Systems Group, Tradesmen International, Trans-Matic Mfg. Company, Trinity Services Group, TST Tooling Software, Tyson Foods, U.S. Customs and Border Protection, World Financial Group, Wynalda Packaging and Yanfeng.

 

The event is co-sponsored by West Michigan Works! and the New Horizons Computer Learning Center.

 

Those planning to attend may register at at WMIVETS but registration is not required.

 

Here’s a sneak peek at the 100 hot jobs in 2017

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By West Michigan Works!

 

Every year West Michigan Works! publishes its Hot Jobs list. We analyze online job posting data and survey employers to create the list of 100 high-growth, in-demand jobs in West Michigan. These jobs pay at least $13 per hour and are estimated to have 50-3000 openings in the next ten years.

 

If you entered 2017 looking for a career change, use this list to help guide you to new employment. Don’t forget: West Michigan Works! can connect you with resources and help you create a plan that can lead to new opportunities.

 

The full list will be released later this month. In the meantime, here’s a sneak peek at a few of the jobs on the list:

 Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

West Michigan Works! How to answer job interview questions

3-bottom, Citizen Journalism, , ,

 

Editor’s Note: This is the first in a four-part series about how to answer common interview questions.

 

The Interview: Answers to Common Questions

You did it. You nailed your resume and cover letter. You networked with the right people. You found great references. Now you have to prepare for the interview. Interviews can be nerve-wracking, but with a little practice, you can enter the interview with confidence.

 

Tell us about yourself.

Be professional. This question is not an invitation to tell your life story. Be specific; don’t talk about your career in broad, general terms. Focus on telling a story that demonstrates you are a strong candidate for the job. Have a clear beginning, middle and end. Close with a statement that connects the story to the position for which you are interviewing. For example, “and that is why I am excited about this opportunity.”

 

What is your greatest strength?

Here is your chance to stand out. Give a specific example of how you have used your strength in the past. Finish by explaining how this quality can benefit their company. For example, “I once took a call from an angry customer. Instead of immediately transferring her to the call center, I listened to her frustrations. She was calmer and ready to find a solution by the time I transferred her. Your company is known for excellent customer service. My ability to deal with difficult situations will support that reputation.”

 

What is your greatest weakness?

Answer honestly, but stay positive. Identify something you have struggled with but have worked to improve upon. Give a specific example of what you did to overcome the challenge. For example, “In my last position I was responsible for keeping a spreadsheet with up-to-date sales data. Using spreadsheets is not my strength. So, I requested additional training to increase my skills. I am still not an expert, but I now have the necessary skills to do my job well.”

 

The best way to ace an interview is to prepare and practice. Prepare answers to these common questions ahead of time. Practice answering the questions clearly and concisely. Your answers will feel more natural and you will be more comfortable during the interview.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Finding employment: Create a positive online presence

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wmw-logoBy West Michigan Works!

 

More and more HR professionals are using the internet to find information about job candidates. In a recent poll of recruiters, 93% said that they look at a candidate’s social profile and 42% of those said that they’ve reconsidered a candidate based on what they found.

 

Knowing this, how can you create a good online first impression? Here are some tips to get you started.

 

Google yourself. Look at the first three or four pages to see what an employer will see. A search that brings up negative or inappropriate content could land you in an employer’s reject pile. And while having negative content online may hurt your chances of landing a job, having no information is almost as bad; recruiters may see this being out of touch or lacking skills.

 

To combat this, you need to get fresh, positive content on the internet. A good way to do this is to create or update your LinkedIn profile.

 

LinkedIn is the #1 social media site that employers and recruiters use to search for candidates, so it’s important to have a complete profile with detailed information about your skills and experience.  Pay close attention to the following:

  • Photo: Your profile is eleven times more likely to be viewed if you include a photo of yourself.  Be sure to use a professional-looking photo.
  • Headline: Your headline is the short description of you that follows your photo in LinkedIn. A strong headline uses key words that are relevant to the position that you’re searching for and makes people want to view your profile. This is your opportunity to sell yourself in 120 words or less.  Be concise.  Be creative.
  • Network: Once you set up your profile, connect with everyone you know: current and former colleagues, past employers, people in your industry, neighbors, family, friends and former classmates. And don’t forgot to follow companies that you may be interested in.

Building your online presence takes time, but these steps are a good start. Once you get some positive content on the web, remember to monitor it on a regular basis.

 

Employment Expertise is provided by West Michigan Works! Learn more about how they can help: visit westmiworks.org or your local Service Center.

Community Job Fair Looking to Double in 2016

Local Business, Non-Profits, Our Cities, Upcoming Events, , , , ,

job fair 2By: Mike DeWitt

 

With the start of a New Year comes resolutions and a promise of a brighter tomorrow. For those who lost a job or are looking for a different career path, a job fair can be a beacon of hope in the dense fog of uncertainty. Thanks to Kentwood Community Church and West Michigan Works!, there’s a bright, shining beacon every month right here in Wyoming, Michigan.

 

The Community Job Fair is held monthly at the Wyoming Campus of Kentwood Community Church. The event brings in 40 businesses looking to fill over 1,000 immediate openings! 2015 marked the first full calendar year of the event, and the results were eye-popping.

The shakers behind the KCC Job Fair: From left, Kristina Herron, administrative assistant, Pastor Rich Avery and Jayne Lindblom with Michigan Works!
The shakers behind the KCC Job Fair: From left, Kristina Herron, Community Engagement Coordinator, Pastor Rich Avery and Jayne Lindblom with Michigan Works!

 

“Last year we hosted 161 local employers and over 1,800 job seekers,” explains Community Engagement Coordinator, Kristina Herron.

 

While those numbers are impressive in year one, there’s reason to believe they can go even higher… much higher.

 

“We’re hoping to double our number of job seekers,” adds Herron. “We just started advertising and putting out promos towards the end of last year. We ran our first ad in October and saw immediate feedback. We’re to the point where employers have to pay to attend and we have a wait list! I don’t think it’s a stretch to double our attendance.”

 

That type of growth is impressive, and it’s a testament to the work Kentwood Community Church and West Michigan Works! have put in.

 

The job fair is free for all job seekers regardless of age or experience level.

 

While no longer free for employers, it’s an inviting atmosphere that works in their best interest. Employers are offered coffee, a comfortable sized booth, and a bevy of potential employees all in one place. One employer was encouraged by their peers to join the Community Job Fair because “it’s the best in the area!”

 

There’s a reason a wait list exists.job fair

 

“Back in June, we accidentally overbooked and had 50 employers,” recounts Herron. “I think that was the moment I realized ’This is big time, it’s here to stay.’”

 

It’s important for any job fair to get both employers and potential employees into the door, but what makes a job fair have staying power is its ability to create jobs. At the Community Job Fair, job seekers must come prepared to find a new job. Several employers have interviewed and hired right on the spot!

 

With all the success in 2015, not only is the job fair here to stay, but it’s future is brighter than ever. Make sure to stop by.

 

Who: Kentwood Community Church & West Michigan Works!
What: Community Job Fair
When: January 13 from 9:00am – 12:00pm
Where: Wyoming Campus of Kentwood Community Church, 2950 Clyde Park Ave SW, Wyoming, Michigan 49509
Why: To find a job and build a new future!

 

Future Dates: February 10 and March 9

Community Job Fair