By Cris Greer
WKTV Managing Editor
greer@wktv.org
EDITOR’S NOTE: WKTV recently spent an afternoon at Kentwood Fire Station 3 on Eastern Ave. as part of a documentary we produced called “Voices from the Front Line,” where we interviewed Lieutenant Jeff Bouwkamp and Engine Operator Andy Biederman. We talked about all the details of their job as a firefighter … from the most routine calls to the most dangerous, and everything in between. This is Part 1 of a two-part series on our very interesting and informative conversation below.
Andy Biederman, Engine Operator (a Kentwood firefighter for five years):
What are your duties as Engine Operator?
Basically, I’m in charge of this whole engine behind me; I have to know everything that involves the engine. From the engine itself; the motor to the water pump to all the tools that are on it … how much hose we have on it. It’s a pretty extensive job and I have to get water supply for the firefighters in the fire. We carry 500 gallons on it, so it goes pretty quick. We have a 1,500 gallon-per-minute tank or pump. So it’s a pretty fast-paced job.
Jeff Bouwkamp, Lieutenant (a Kentwood firefighter for 30 years):
Talk about your responsibilities as a Lieutenant and the breakdown of shifts?
As the lieutenant here, I’m assigned to Engine 53. We have five people at this fire station; two lieutenants, one equipment operator, two firefighters. I manage day-to-day operations. I make sure the calls get run appropriately, get handled, that we do our jobs, and everything’s done correctly … and that we have a good time and everybody goes home safe at the end of the shift.
We run three different crews through our three different shifts. Each shift consists of two lieutenants, one equipment operator and two firefighters. The three shifts makes 15 people. We’ll run Engine 53 and Medic 53 out of the fire station. We work a 24-and-a-quarter hour shift starting at 6:45 in the morning and get done at seven o’clock the next morning, that gives us about 15 minutes to overlap and do a little shift exchange. And then we get 24 hours off. Our second day is another 24-hour shift and we get the fourth day off, and then we work the fifth day. So, we work three out of five 24-hour days, and we get four off at the end. It comes out to about 10 days of work a month.
Talk about the warning system of alerting firefighters for calls:
ANDY:
When you’re a new guy here, you don’t want to miss a call. So, it’s all important to hear that call when it goes off. If you don’t wake up for that call it’s a bad day. A lot of it is just being excited to be here. We have a lot of new guys here and they want to run the calls so they’re going to wake up for them. There’s a study about when the alarms used to go off, they’re very loud and like an abrupt alarm. But now they’ve realized with the study that a gradual tone is easier on your heart.
If you hear that loud tone at 3 in the morning, you’re automatically gonna start getting an increased heart rate, you’re already starting to kind of get some anxiety, if you will. So, the gradual tone will help reduce that which is beneficial for everybody.
JEFF:
We used to get a phone call from dispatch and now we’re on the 900 megahertz system. We have a station alert from the Kent County Communications Center, which is the Kent County Sheriff’s Office. They dispatch us; they hit a button and it transmits over our intercom. And then they’ll say Medic 53 or Engine 53 and tell us what we have and they’ll give us the address and then we just get up and go out.
Many youngsters dream of being a firefighter or police officer. What age were you when you thought of this as a career, and was there someone who sparked your interest?
ANDY:
I grew up in the Chicago area and I have a cousin that works for the Deerfield-Bannockburn Fire Department, and ever since I was a little kid I always wanted to do that. We also had some close family friends who were firefighters in our local department where I used to live in Evanston. I would go there after school and the firefighters would basically treat me like I was one of their kids. After school, when my parents were still working, I would hang out at the firehouse until they were done working. I was immersed in that whole environment, my whole childhood. And that’s something I never wanted to leave.
When you see a fire truck go by, you think they’re going to a fire, and you don’t necessarily understand that they might be going to a cardiac arrest, or they can go into something else that isn’t necessarily a fire. In joining the fire service, you learn that. And it kind of adds a different perspective because every time you do see it, typically they are going for a true emergency. So, with that kind of in the back of your head, it changes your perspective about how it’s not always with just the fires that we change lives. It’s also the medical calls that we go through as well. You want to make a difference.
JEFF:
This is all I’ve ever wanted to do is be on the fire department. I’ve never wanted to do anything else. I used to hang out with Brent Looman, we were buddies growing up, and now he’s the fire chief in Kentwood. His dad was on the fire department and we would see him going to calls and we’d hear about them and that just kind of caught me. As I grew up it never left me.
I’ve had a few different jobs; worked as a plumber, worked in a factory. Nothing beats the fire department. This is the greatest job in the world. I still feel that to this day.
When you’re young, you see the big red fire engines, you see the lights, and you hear the sirens, and that’s what captures you. You work here and you start to see the impact that you make, and it kind of gives you satisfaction. It makes you feel good.
You’re helping somebody who’s in need, helping them with something that they can’t take care of themselves.
Talk about the tight-knit camaraderie you have here at the Fire Station:
ANDY:
It’s kind of nice that everybody knows each other by their first name; they know their families. We’ve all interacted outside of work, which is huge, too, because that also helps build that camaraderie. At a bigger department sometimes you don’t necessarily know everybody.
JEFF:
We get together for different things. During the summer we get together for picnics and whoever can get together for our shift. And we also have a nice Christmas dinner together. We’ll do stuff like that off duty or on occasion we’ll go to a hockey game or a baseball game or whatever. And that’s a special thing because a lot of times the spouses and the families get involved. But what I would tell people is, even when I worked as a plumber, I worked at a good place. But we didn’t have near as much fun as what we have here.
The closeness that we have is just great. Other jobs, I didn’t know how many kids they had or how old they were. I know these guys, I know their kids and I know their families. They come in and we have a good time; we laugh, we joke around and that’s a special thing.
How does being a firefighter blend in with your family life?
JEFF:
Last year, we ran almost 5,000 calls, and two years ago we ran over 5,000 calls. If you break that down for all of our shifts, we have half a day where we don’t run a call, and we can just be crisscrossing all over the place. So, we always have to be ready. In the beginning, it was a little difficult because my family was … ‘Well, you coming over for Thanksgiving? … uh, you’re coming over here for Christmas, right?’ If you have to work, they don’t quite understand that because people have Thanksgiving off, or maybe they have Christmas off. They don’t understand the schedule right away. That’s a little bit of a work in progress.
When your spouse needs help with the kids or whatever, and you’re not around, and you’re not going to be around until the next day, it makes it a little different. But you start to learn to adapt to that. One of the nice things is that we have days off during the week where my kids have done things with school, and I’ve been able to go on field trips with them. I’ve done things that some other dads aren’t fortunate enough to do. If I do work on their birthday, we’re going out on another day for their birthday. We’ve done Christmas almost a week early and a half a week late.
A day in the life…
JEFF:
Our shift starts at 6:45 a.m. We get in our uniform, get our gear and put it by where we’re going to be for the day. We do a little shift exchange with the off-going crew and then we do our vehicle checks. After we do vehicle checks we have a shift meeting and a schedule comes out for the day. We get all of our errands run. We work three shifts, but what we’ll probably do is go grocery shopping the first day for the whole week, and get that out of the way.
We do our station cleaning: kitchens, hallways, bathrooms, showers, all of that. We do any training that needs to get done; a lot of online training, especially for our EMT license. The first of every month I get inspections so the lieutenants will go out and do inspections. We take the crews out; we get to go through buildings in the city. That’s really nice because you get into places that you don’t normally see. We see things that may become problematic and help them get that straightened out; it’s more of a safety inspection. After lunch, we finish up our daily duties. About three o’clock we work out for about an hour; we’ve got a treadmill and some free weights, elliptical and a whole host of things. We usually eat after 5 o’clock.
Some of us will finish up projects after five, but normally that’s our downtime. We’ll watch movies and play games or whatever. And then after 5 o’clock we have to make sure that throughout the day no matter what we’re doing we’re freed up for alarms or medicals or whatever may happen. At night, you really don’t sleep well here; it’s more resting between calls. You never know when you’re gonna get a call … that’s always on your mind. It’s really hard to just relax. Sometimes you run a couple calls at night, sometimes you’re up all night.
Can you explain the certifications and training necessary to be a firefighter, and how much time you spend keeping up on that training and equipment?
JEFF:
About 3 o’clock we work out for about an hour; we’ve got a treadmill and some free weights, an elliptical and a whole host of things. We do an annual physical agility test and that has eight different things that we have to accomplish within a set time. That has to do with swinging a sledgehammer a certain amount of times within a time limit, pulling some holes and hooking up pieces of equipment, carrying equipment up and down a set of stairs.
We make several trips to know your physical strength and your cardio. There’s another one where we use a mannequin full of heavy stuffing and we’ll drag that a certain distance around, in certain ways, and then come back. We do that annually. We’ll go to a doctor to make sure we’re physically fit to do the job. To work here we have Fire 1 and 2, which is the minimum that they would give you if you were to just apply at a department.
And then we’re also all EMTs. Certain people that we’ve hired have gone past that and have gotten a paramedic license. We do not operate as paramedics, but we’ve hired people who are paramedics. We also have a certification in hazardous materials. I have Ropes 1 and 2 for high and low rescue, and I have trench rescue and confined space.
